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A
Rating: 5 out of 5
Super fast and careful delivery!
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Customer reviews of HawaiiSurf
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
Summary of reviews
HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Reviews 2, 3, 4 and 5 stars
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Rating: 5 out of 5
Choosing the size of the skateboard is not obvious but apart from this small cursor issue, everything went very well. Ordered a skateboard, wheels, bearings, and a helmet. Everything arrived a day early. Perfect!
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A
Rating: 5 out of 5
Very fast and careful shipping + products that meet my expectations. Thank you!
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A
Rating: 5 out of 5
Fast, package arrived in perfect condition, nothing to say everything is perfect
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A
Rating: 5 out of 5
Order made Sunday evening and delivery the following Tuesday noon via GLS.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Second order on Hawaii surf, from order to delivery no problems at all.
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A
Rating: 5 out of 5
Easy site navigation, delivery in less than a week, impeccable product. Very satisfied and can't wait to go in the water!
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Rating: 5 out of 5
Very good exchange with customer service!
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A
Rating: 5 out of 5
Great welcome and very good advice. I recommend this shop!
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A
Rating: 5 out of 5
Hyper fast delivery, easy to create an account and pay. As for the product, my rollers are great!!!
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A
Rating: 5 out of 5
After hesitating to buy a second-hand board, I called the shop in Paris, then went to buy in click and collect an 8" board, medium bushings, soft wheels, and screws. There’s no denying it, we ALWAYS have quality products at Hawaiisurf. It's really pleasant! Competitive prices, competent staff, patient, attentive, a flawless experience!
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A
Rating: 5 out of 5
Two orders placed to date, and always top
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A
Rating: 5 out of 5
Great!
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A
Rating: 4 out of 5
The size of the received product does not match the size of the ordered product... delivery ok
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A
Rating: 5 out of 5
Order and delivery very fast in 48h top
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A
Rating: 5 out of 5
Great!
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A
Rating: 3 out of 5
Few choices on the site and issues with the cart payment
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Response from HawaiiSurf
Hello, We are striving to expand our offer as much as possible. Could you detail the concerned category? Regarding the payment, everything is working currently but feel free to let us know which payment method you encountered a problem with. Thank you, Best regards, Maiana
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Ease of use of the site, quality and availability of the product. Thank you HAWAII SURF.
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A
Rating: 5 out of 5
perfect!
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A
Rating: 5 out of 5
Clear site
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A
Rating: 4 out of 5
Payment refused, I reordered. Very good products that meet my expectations, excellent packaging and transport, I take away one star because I notice that customer attention could be better. I am confident for a next order.
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Rating: 5 out of 5
I ordered Rollerblade rb cruiser in size 43. Very requested size so rare on the net. Ordered on a Sunday night, received on Wednesday morning. Very fast. Very happy with Hawaïsurf.
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Rating: 5 out of 5
Order made in click and collect at the Paris store. I received my order quickly and was notified by phone.
The sellers on site were very professional and good advisors.
Moreover, the rollers are magnificent!!
Thank you!
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The sellers on site were very professional and good advisors.
Moreover, the rollers are magnificent!!
Thank you!
A
Rating: 5 out of 5
I went to the Paris store. Very good advice, great choice.
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Rating: 5 out of 5
Great choice on the site, great sales ;-), ultra fast delivery, well packaged, product as described. The ideal transaction.
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Rating: 5 out of 5
Very good and also the customer service. I recommend.
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Rating: 5 out of 5
Fast shipping, no issues
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Nothing to report, very good
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A
Rating: 5 out of 5
EXCELLENT SELLER ETC good advice
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Rating: 5 out of 5
Good site
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A
Rating: 5 out of 5
Fluid and intuitive site, order shipped quickly and compliant upon receipt. Rollers ordered on a Sunday, received the following Thursday. Hard to do better.
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Rating: 4 out of 5
Excellent delivery within the announced deadlines and corresponding order, thank you
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Rating: 4 out of 5
Delivery times respected (48h), board intact, despite no protection in the box ...
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Rating: 5 out of 5
Clear and easy site, fast delivery and careful packaging, thank you
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Rating: 5 out of 5
Very satisfied with the service
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Rating: 5 out of 5
Easy, efficient and fast. Perfect
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Rating: 5 out of 5
Perfect
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