Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2020
Serious site and correct advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2020
Top article and delivered 2 days later, thanks again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2020
Perfect. Order received quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
Super clear and super fast!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Fast delivery, good product, compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
SUPER PRODUCT, FAST DELIVERY, I RECOMMEND 100%.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
Great product, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2020
Well packaged order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2020
Fast and efficient delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/11/2020
A lot of choices. Very serious site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
I give a good rating because during my call I had a very friendly and professional person unlike the competition... I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2020
Very quick and correct!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/10/2020
Good except for the delivery service which should be banned... I have already had problems with DPD, I don't understand this choice of carrier.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Fast shipping and quality service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2020
Received in 24h, very good quality product!!! I recommend!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2020
Order processed quickly, thanks to Hawaii Surf!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Top!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2020
I ordered a skateboard that arrived in two days, earlier than the expected date!
Received in perfect condition, wrapped in bubble wrap to protect it from shocks and bad weather with a little sticker as a gift.
I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2020
Received my ski shoes in 2 days, just waiting for the slopes to open to try them...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2020
Support responses and delivery impeccable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2020
The shop itself, the service, speed, ease, quality of products... would have deserved 5 stars but I take one away for the delivery service they use because the package was left on the doorstep while we were present, it could have been stolen given the traffic, and all that without being warned that the package was delivered despite a not very reliable pseudo tracking, degraded packaging (product intact nonetheless). Please change your delivery service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
Products, prices, and deadlines perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
Careful and very fast shipping. Items not available on other sites. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
The delivery time was respected and the product is exactly what we expected. Safe and professional site. Thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2020
very satisfied with my order. The size fits very well, I used the size guide. fast delivery, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
A lot of choice on the site
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2020
Very fast package, well protected and of quality, a service beyond estimated expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2020
Beautiful board and fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2020
Super fast order! Exactly what I was looking for and easy communication! Highly recommended!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2020
Product conforms, at a fair price! Fast shipping and receipt.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2020
Delivery tracking not up to date on the site and carrier address error (corrected).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2020
Everything was done in total compliance with what was communicated at the time of purchase. Therefore, customer satisfaction is guaranteed!
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2020
It's the surf shop in France that deserves to still be here. Order on the site and free product pickup in the Paris store very quickly. The brand sorting works a bit randomly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2020
Order of jacket + snow pants.
The service is impeccable: fast and smooth delivery, the products are carefully packaged.
I had to search a bit to find a size guide for the clothing, had to dig on the brand's website. A guide available or a direct link on the hawaiisurf site would be an additional comfort from my point of view.
Thank you for everything!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2020
Product conforms, very fast shipping!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2020
Super fast delivery, skateboard perfectly packaged and conforming to the description. The carrier contacts you to arrange delivery by email. For my part, the skateboard was dropped in the garden at the exact planned spot.
Thank you for everything!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Fast and compliant. Perfect
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