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A
Rating: 3 out of 5
Good product but delivery time way too long: a week instead of 48 hours...
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Customer reviews of HawaiiSurf
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
Summary of reviews
HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Fast delivery no bad surprises
Perfect package
Good continuation and thank you
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Perfect package
Good continuation and thank you
A
Rating: 4 out of 5
Received my order in 48 hours, no problem with my shoes except that, a small downside the box was in very bad condition, otherwise the site works very well, nothing to report on that side
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A
Rating: 5 out of 5
Well-made site. Super fast delivery, clean and efficient packaging. Ah trick and great, meets my expectations. I would order again without hesitation.
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A
Rating: 5 out of 5
Nothing to complain about, everything is very good
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A
Rating: 5 out of 5
Volcom an incredible brand: Quality!!!
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A
Rating: 5 out of 5
Perfect from order to delivery
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A
Rating: 5 out of 5
Super! Excellent cyber shop, both in terms of quality products distributed and especially the service provided,
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A
Rating: 5 out of 5
Very fast delivery and super quality board :)
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A
Rating: 5 out of 5
Nothing to report, I recommend this site!!!!!
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A
Rating: 5 out of 5
Easy to read
Good variety of products at reasonable prices
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Good variety of products at reasonable prices
A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Everything was perfect... nothing to say both in the phone follow-up and in the delivery
Very professional
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Very professional
A
Rating: 5 out of 5
Order placed on Sunday and received on Tuesday at the relay point in good condition, nothing to complain about
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A
Rating: 5 out of 5
Great!
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Correct pricing & fast international delivery.
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A
Rating: 5 out of 5
fast and efficient in addition to the free shipping.
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A
Rating: 5 out of 5
Very good product fast delivery
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A
Rating: 5 out of 5
Intuitive site.
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A
Rating: 5 out of 5
Very good site
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A
Rating: 5 out of 5
Fast shipping, clear instructions. Nothing to report
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A
Rating: 5 out of 5
clear navigation, very fast delivery!
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A
Rating: 5 out of 5
Super nice
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A
Rating: 5 out of 5
Super fast!
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A
Rating: 3 out of 5
Product meets expectations and fast shipping by the company, but there was a problem with the GLS delivery person who is definitely not up to par. So as long as GLS handles deliveries, I will not order from this site again.
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A
Rating: 5 out of 5
good site, we found what we were looking for in terms of information
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A
Rating: 3 out of 5
Unfortunately I chose the wrong size of surf shoes. I therefore requested an exchange but the return costs are at my expense, for shoes over 250 euros I find that a bit excessive. Moreover, a wide choice of products and very pleasant store customer service.
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A
Rating: 5 out of 5
I am satisfied, the order arrived quickly and in good condition.
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A
Rating: 5 out of 5
Effective!
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A
Rating: 5 out of 5
Order received very quickly and compliant. Thank you!
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A
Rating: 5 out of 5
Fast delivery! Very good price
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Rating: 4 out of 5
The site is good.
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Rating: 5 out of 5
Hello with a small issue at the start very quickly resolved by the team who was very responsive very competent product in accordance to recommend good surfing
Translated reviews
Response from HawaiiSurf
Hello,
It's a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
It's a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Rating: 5 out of 5
Very good telephone reception with help for the order
Translated reviews
Response from HawaiiSurf
Hello,
It's a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
It's a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Rating: 5 out of 5
Fast and reliable
Translated reviews
Response from HawaiiSurf
Hello,
It's a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
It's a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Rating: 5 out of 5
Exceptional! great price, good quality and ultra fast delivery!! very very happy, THANK YOU
Translated reviews
Response from HawaiiSurf
Hello,
It's a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
It's a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Rating: 5 out of 5
Very good
Translated reviews
Response from HawaiiSurf
Hello,
It's a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
It's a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Rating: 5 out of 5
Top! Fast service!
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.