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A
Rating: 4 out of 5
Average packaging (box too big so crushed during transport); very interesting price
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Customer reviews of HawaiiSurf
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
Summary of reviews
HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Reviews 2, 3 and 4 stars
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Rating: 4 out of 5
Beautiful board, just a shame they are no longer gripped. @+
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Rating: 4 out of 5
Beautiful board, just a pity they are no longer gripped. @+
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Rating: 4 out of 5
Received 2 days after my order at the relay point, very reasonable sale price, too bad the shipping costs are a bit high... otherwise perfect!
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Rating: 4 out of 5
Received 2 days after my order at the relay point, very reasonable sale price, too bad the shipping costs are a bit high... otherwise perfect!
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Rating: 2 out of 5
Received with the item
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Rating: 2 out of 5
Received with the item
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Rating: 4 out of 5
The delivery was extremely fast, Hawaiisurf was on top, nothing to complain about! However, the North Face sweatshirt I bought clearly has the quality of an H&M sweatshirt but for €80 (logo cracked barely out of the packaging).
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Rating: 4 out of 5
The delivery was extremely fast, Hawaiisurf was top-notch, nothing to complain about! However, the North Face sweatshirt I bought clearly has the quality of an H&M sweatshirt but for €80 (logo cracked barely out of the packaging).
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Rating: 3 out of 5
Items very good but big problem with my order for which I had to call 4 times
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Rating: 3 out of 5
Items very good but big problem with my order for which I had to call 4 times
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Rating: 3 out of 5
very fast order, just the price of the parts a bit expensive
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Rating: 3 out of 5
very fast order, just the price of the parts a bit expensive
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
Good products
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Rating: 4 out of 5
Good products
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Rating: 3 out of 5
The product was as ordered and without defects. However, Hawaii surf shipped it in its original packaging, without putting it in a transport box to protect it, just wrapped in black plastic film. This is the fourth ski helmet I have bought online, and I had never seen that! Luckily the carrier, DPD, is very professional, and managed to deliver it to me without a hitch!
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Rating: 3 out of 5
The product was as ordered and without defects.
However, Hawaii surf shipped it in its original packaging, without putting it in a transport box for protection, just wrapped in black plastic film. This is the fourth ski helmet I have purchased online, and I had never seen that! Fortunately, the carrier, DPD, is very professional, and managed to deliver it to me without a hitch!
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However, Hawaii surf shipped it in its original packaging, without putting it in a transport box for protection, just wrapped in black plastic film. This is the fourth ski helmet I have purchased online, and I had never seen that! Fortunately, the carrier, DPD, is very professional, and managed to deliver it to me without a hitch!
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
Well
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Rating: 4 out of 5
Perfect fast delivery
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Rating: 4 out of 5
Impeccable package, a bit long shipping despite Chronopost, however it’s the sales so understandable, very well done site since its redesign
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Rating: 4 out of 5
Quality site, fast and careful shipping.
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Rating: 4 out of 5
Almost perfect, however when I called during service hours for information about the order, no one answered the phone knowing that I was within the hours.
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Rating: 4 out of 5
I only received one shoe from the ordered pair, I have never seen that..
I therefore returned the product this morning
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I therefore returned the product this morning
A
Rating: 4 out of 5
There should be more choices
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Rating: 4 out of 5
Impeccable customer service.
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Rating: 4 out of 5
perfect!
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Rating: 4 out of 5
perfect!
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Rating: 4 out of 5
I recommend, package received on time and in good condition.
No problem with the payment.
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No problem with the payment.
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Rating: 4 out of 5
It's a shame there isn't a size guide with body types and the size worn by the model
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Rating: 4 out of 5
Too bad there isn't a size guide with the morphology and the size worn by the model
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Rating: 4 out of 5
Beautiful products, good discounts. However, returns are at your expense. Too bad
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Rating: 4 out of 5
Beautiful products, good discounts. However, returns are at your expense. Too bad.
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Rating: 3 out of 5
Package delivered to another address.
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Rating: 3 out of 5
Package delivered to another address.
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Rating: 3 out of 5
Very good price overall and items matching the order.
Delivery fees too high to Belgium.
Order preparation time before shipping relatively slow (1 week) due to the sale period.
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Delivery fees too high to Belgium.
Order preparation time before shipping relatively slow (1 week) due to the sale period.
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Rating: 3 out of 5
Very good price overall and items corresponding to the order. Delivery costs too high to Belgium. Order preparation time before shipping relatively slow (1 week) due to the sales period.
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Rating: 3 out of 5
Limited packaging for a fragile helmet
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