Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié

Published on 19/07/2018 à 14h37 following a purchase from 14/07/2018

lacks technical characteristics of the products

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Acheteur Vérifié

Published on 19/07/2018 à 13h39 following a purchase from 26/06/2018

The order went very well. I chose to pick them up at the store, it was ready a few minutes after I made the payment on the site. On site, I found them a bit too big and the sellers immediately went to see if there were other sizes available. And generally, I have never had any problems with this store.

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Acheteur Vérifié

Published on 18/07/2018 à 16h32 following a purchase from 12/07/2018

PRODUCT CONFORMING TO PHOTOS. WELL PACKAGED. DELIVERY ON TIME. TO TRY...

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Acheteur Vérifié

Published on 18/07/2018 à 11h52 following a purchase from 13/07/2018

Very good, always someone to respond by email if needed

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Acheteur Vérifié

Published on 18/07/2018 à 07h38 following a purchase from 13/07/2018

Fast shipping

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Acheteur Vérifié

Published on 18/07/2018 à 07h35 following a purchase from 10/07/2018

Perfect packaging, shipment of the package on time.

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Acheteur Vérifié

Published on 18/07/2018 à 01h53 following a purchase from 14/07/2018

Perfect! Best store in France!!

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Acheteur Vérifié

Published on 17/07/2018 à 22h23 following a purchase from 09/07/2018

Order arrived on the scheduled date and well packaged. I am satisfied

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Acheteur Vérifié

Published on 17/07/2018 à 21h13 following a purchase from 13/07/2018

Good reception, quick preparation, I recommend

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Acheteur Vérifié

Published on 17/07/2018 à 09h59 following a purchase from 06/07/2018

Very good products, nothing to complain about regarding the store. However, absolutely avoid home delivery by TNT! While I was entitled to free delivery to a relay point, I decided to pay 7.90 euros for home delivery because it was more convenient for me. Except that TNT didn't even bother to come to my home and directly dropped my package at a relay point 8km from my house at the beginning of the day! Paying nearly 8 euros for a service I was entitled to for free is a bit hard to swallow...

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Acheteur Vérifié

Published on 17/07/2018 à 08h18 following a purchase from 12/07/2018

No problem, just perfect! :)

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Acheteur Vérifié

Published on 17/07/2018 à 07h52 following a purchase from 07/07/2018

Quality products and interesting prices

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Acheteur Vérifié

Published on 16/07/2018 à 16h46 following a purchase from 11/07/2018

Order processed very quickly and received on time.

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Acheteur Vérifié

Published on 16/07/2018 à 11h21 following a purchase from 06/07/2018

Order prepared within the deadlines. I opted for in-store pickup. At delivery, the friendly reception and advice from the sellers is appreciated.

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Acheteur Vérifié

Published on 16/07/2018 à 10h22 following a purchase from 11/07/2018

Very good, delivered on time

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Acheteur Vérifié

Published on 15/07/2018 à 16h32 following a purchase from 10/07/2018

For every order, a flawless performance, whether for boards, textiles, or a watch. Fast and efficient

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Acheteur Vérifié

Published on 15/07/2018 à 10h23 following a purchase from 10/07/2018

Impeccable!

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Acheteur Vérifié

Published on 15/07/2018 à 08h37 following a purchase from 10/07/2018

good

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Acheteur Vérifié

Published on 15/07/2018 à 03h45 following a purchase from 11/07/2018

Several orders, never an issue, honorable delivery time, I recommend it to you.

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Acheteur Vérifié

Published on 14/07/2018 à 23h30 following a purchase from 10/07/2018

Great!

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Acheteur Vérifié

Published on 14/07/2018 à 21h13 following a purchase from 10/07/2018

Great

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Acheteur Vérifié

Published on 14/07/2018 à 18h13 following a purchase from 10/07/2018

Perfect. Product in stock. Lowest price on the web. VERY fast shipping. Careful packaging. Simply PERFECT

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Acheteur Vérifié

Published on 14/07/2018 à 14h52 following a purchase from 01/07/2018

Very good communication both at the time of ordering and for the return (size issue)

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Acheteur Vérifié

Published on 13/07/2018 à 18h58 following a purchase from 09/07/2018

Site found following a product search. Pleasant

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Acheteur Vérifié

Published on 13/07/2018 à 14h24 following a purchase from 09/07/2018

Perfect

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Acheteur Vérifié

Published on 13/07/2018 à 14h23 following a purchase from 09/07/2018

Perfect

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Acheteur Vérifié

Published on 13/07/2018 à 13h50 following a purchase from 09/07/2018

Great

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Acheteur Vérifié

Published on 13/07/2018 à 13h15 following a purchase from 08/07/2018

Perfect and fast service

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Acheteur Vérifié

Published on 13/07/2018 à 10h50 following a purchase from 09/07/2018

Super fast delivery and well packaged!

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Acheteur Vérifié

Published on 12/07/2018 à 22h58 following a purchase from 08/07/2018

Several orders made and always satisfied both in-store and online

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Acheteur Vérifié

Published on 11/07/2018 à 19h35 following a purchase from 07/07/2018

Company is attentive, easy to contact, receipt of the package very clear, thank you

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Acheteur Vérifié

Published on 11/07/2018 à 15h45 following a purchase from 06/07/2018

Very good product, nice and pleasant (I made someone happy = grandson)

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Acheteur Vérifié

Published on 11/07/2018 à 00h51 following a purchase from 06/07/2018

Order received in 1 day via DPD, very satisfied with the package

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Acheteur Vérifié

Published on 10/07/2018 à 09h44 following a purchase from 05/07/2018

Perfect

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Acheteur Vérifié

Published on 09/07/2018 à 20h28 following a purchase from 05/07/2018

Very fast, product as described

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Acheteur Vérifié

Published on 09/07/2018 à 18h16 following a purchase from 04/07/2018

Top quality, deadline respected, perfect.

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Acheteur Vérifié

Published on 09/07/2018 à 13h48 following a purchase from 05/07/2018

Delivered the next day in the original box. Perfect

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Acheteur Vérifié

Published on 09/07/2018 à 13h33 following a purchase from 04/07/2018

Nothing to say. Product corresponding to the order, perfectly packaged and ultra-fast delivery. First experience with hawaiisurf.com, to be renewed.

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Acheteur Vérifié

Published on 09/07/2018 à 09h07 following a purchase from 05/07/2018

Perfect

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Acheteur Vérifié

Published on 09/07/2018 à 08h57 following a purchase from 04/07/2018

Practical and fast

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