Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2, 3 and 5 stars

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M
Mathieu G.
Rating: 5 out of 5
following a purchase from 05/12/2024
wide enough to fit with relatively thin ski gloves ^^ the leather fits well on both semi-rigid plates, which is impressive and resistant
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Marc S.
Rating: 5 out of 5
following a purchase from 01/12/2024
Product compliant Good tracking of the package Deadline respected
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Emmanuelle M.
Rating: 5 out of 5
following a purchase from 30/11/2024
Good promotion, quickly sent and received quickly.
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Pierre B.
Rating: 5 out of 5
following a purchase from 30/11/2024
5/5 TOP
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Michel P.
Rating: 5 out of 5
following a purchase from 01/12/2024
How to arrive quickly in line with my expectations?
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Philippe D.
Rating: 5 out of 5
following a purchase from 26/11/2024
very satisfied
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Bernard D.
Rating: 5 out of 5
following a purchase from 30/11/2024
Gift that will be opened at Christmas so cannot appreciate the product yet.
See you on December 26!
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Chloé C.
Rating: 5 out of 5
following a purchase from 30/11/2024
Everything was great!
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Jean M.
Rating: 5 out of 5
following a purchase from 27/11/2024
Very good!
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Le Bouedec P.
Rating: 5 out of 5
following a purchase from 29/11/2024
Perfect
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Alexandre B.
Rating: 5 out of 5
following a purchase from 27/11/2024
On time
Products as described
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Bruno L.
Rating: 5 out of 5
following a purchase from 27/11/2024
Great shop! Serious, fast for shipping, all positive.
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Caroline C.
Rating: 5 out of 5
following a purchase from 26/11/2024
Great prices and fast delivery
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Julie M.
Rating: 5 out of 5
following a purchase from 27/11/2024
Impeccable site, clear and fluid. Fast and efficient delivery and shipping, I recommend
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Romane B.
Rating: 5 out of 5
following a purchase from 26/11/2024
Order shipped quickly. The price is very competitive!
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Thomas B.
Rating: 5 out of 5
following a purchase from 23/11/2024
Perfect
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Maxime G.
Rating: 5 out of 5
following a purchase from 26/11/2024
Very good.
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Wandy B.
Rating: 5 out of 5
following a purchase from 29/11/2024
Fast shipping in j+1
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Jerome C.
Rating: 5 out of 5
following a purchase from 28/11/2024
Fast and efficient
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Antonio T.
Rating: 5 out of 5
following a purchase from 26/11/2024
Everything perfect. Excellent customer service
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Bruno G.
Rating: 5 out of 5
following a purchase from 26/11/2024
everything is great and super fast delivery.
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Bruno L.
Rating: 5 out of 5
following a purchase from 25/11/2024
Great shop, quality products and shipments always on time.
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Timothée D.
Rating: 5 out of 5
following a purchase from 10/11/2024
great
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Pauline R.
Rating: 5 out of 5
following a purchase from 19/11/2024
Very good advice service and after-sales service!
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Nicolas B.
Rating: 5 out of 5
following a purchase from 09/11/2024
Impeccable service
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Bruno L.
Rating: 5 out of 5
following a purchase from 15/11/2024
Fast, quality gear, nothing but good at Hawaiisurf!
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Roger R.
Rating: 5 out of 5
following a purchase from 16/11/2024
nothing to report
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Susana F.
Rating: 5 out of 5
following a purchase from 12/11/2024
TOP !!!!
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Emmanuel J.
Rating: 5 out of 5
following a purchase from 10/11/2024
Fast delivery but limited stock choices.
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Legrand M.
Rating: 5 out of 5
following a purchase from 09/11/2024
Top timing, top packaging, top gear
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Maxence L.
Rating: 5 out of 5
following a purchase from 14/11/2024
Very satisfied with the shop, the team even helped me out with some nuts after I explained that I was missing one to mount my new wheels
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Daniele L.
Rating: 5 out of 5
following a purchase from 14/11/2024
Very satisfied with the after-sales service managed by Victoria following a stock shortage of a first order. We had to change the model of the item. The delivery was fast and the packaging was top-notch.
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Camille M.
Rating: 3 out of 5
following a purchase from 13/11/2024
Received very quickly, downside on the very average packaging, just a thin cardboard rectangle and a plastic balloon, result the item is a bit damaged at the ends.
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Marlène C.
Rating: 5 out of 5
following a purchase from 04/11/2024
The order on the site went well, just like the delivery of the product.
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Marc P.
Rating: 5 out of 5
following a purchase from 08/11/2024
Top service
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Rodérik L.
Rating: 5 out of 5
following a purchase from 07/11/2024
Quick reception
Neat packaging
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Agnès M.
Rating: 5 out of 5
following a purchase from 08/11/2024
Quick response, good follow-up
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Jules C.
Rating: 5 out of 5
following a purchase from 10/11/2024
Fast and efficient
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Fabien T.
Rating: 5 out of 5
following a purchase from 06/11/2024
Product found that was unavailable elsewhere (for quad roller)
The passionate seller gave me plenty of advice over the phone, he really took the time
Top!!!
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H
Héloïse C.
Rating: 5 out of 5
following a purchase from 05/11/2024
Good
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