Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2017
Very happy, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2017
Fast service. Delivery in less than 24h! Thank you :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2017
Efficient service and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2017
Very good, delivery the next day! Products as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2017
Sliding site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2017
Flawless
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2017
Ultra fast shipping, faster than announced. Nothing to say
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/11/2017
Low stock (colored mouthguards, brakes) and the -15% on wheels disappeared at the time of ordering...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2017
Very fast, impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2017
Arrived in 24h, in perfect condition, very good service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2017
Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2017
Fast delivery, very reasonable prices and quality items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2017
Super! Delivery times respected and relatively short!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2017
Fast, efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2017
Serious site, everything went well: no issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2017
Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2017
Simple and effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2017
Price, information, delivery, everything is top! Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2017
very fast shipping and careful packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2017
fast shipping no issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2017
effective and quick
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2017
reliable as always.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2017
important choice, discount on certain items and efficient TNT delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2017
Compliant with the description and express shipping nothing to say keep it up!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2017
serious, effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2017
Fast, compliant super packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2017
Order received on the scheduled day and in perfect condition.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/10/2017
One product is missing from the delivery and delivery time is long, not enough details on the products.
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Response from HawaiiSurf
Hello,
What is the missing item? Your pack was delivered in 24h following its shipment on 02/11 (the first of November being a holiday). What details were you missing?
Best regards
Romain
HAWAIISURF
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2017
Small order problem but resolved quickly with professionalism
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2017
Great site no issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2017
Top-notch shipping and very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2017
very good! I have known the store for years already... first time ordering internally and very good! fast and compliant shipping!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2017
Fast and effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2017
Package received very quickly, in 72h all in perfect condition. Very satisfied with the service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2017
Very good site and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2017
Very good
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