Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2017
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2017
Fast delivery, product perfect, highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2017
Serious and fast service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2017
Fast shipping, ordered on Sunday evening, received on Thursday. I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2017
Excellent site, delivery as promised and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2017
Very responsive! Express delivery! Excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2017
Easy search on the site. Excellent delivery time (2 days).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2017
Very happy with my order placed with the Hawaï surf team. Responsive even to the questions I asked them. Very nice, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2017
Always so fast and convenient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2017
Ultra fast delivery, my son is very happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2017
Very fast shipping and order as requested. Thank you Hawaï surf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2017
Very fast delivery. Very careful packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2017
Top as usual!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2017
Order received as expected. Professional team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2017
Easy order and package received very quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2017
Always reliable in product delivery and delivery speed.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/05/2017
Fast shipping. The only downside is that when the item needs to be returned, the costs are borne by the customer
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2017
Very good quality delivered very quickly and not expensive at all
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2017
VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2017
Fast shipping, well packaged, very serious site. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2017
Delivery in 3 days to a parcel relay, well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2017
Just a word to thank you. By phone, you answer questions and take good note of comments regarding delivery. Thank you. I am very satisfied. See you soon. GuillaumeB
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2017
Fast delivery and in accordance with my request.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2017
fast, very serious .!! thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2017
Very fast delivery! I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2017
Great offer on products and very good delivery service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2017
Everything went well, regarding the service and delivery.
Best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/05/2017
No particular issues with the order, item / price very interesting.
Preparation of the order was very quick.
However, the delivery provider (TNT) is really unprofessional.
I placed 2 orders, and for both, no one came to deliver the package (even though I paid a total of 15€ extra for that ...). The packages were directly dropped off at a parcel relay.
And today I learned that the 2nd package was misdirected and is ... "lost"?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/05/2017
the bag containing the brake pad was torn and weirdly open but it is perfect.
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Response from HawaiiSurf
Hello,
The packaging was open because the brake pads are packaged two by Rollerblade, however it is rare to need two brakes at once so we offer them individually.
We apologize and understand that this may have caught your attention upon receipt.
Best regards
Romain
HAWAIISURF
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2017
Ultra fast delivery
The best!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2017
I was very satisfied with the site. The item was too small.
I was able to exchange it by going to the store.
Communication with hawaiisurf was perfect (quick and accommodating response).
I was able to have the item in another size set aside and go pick it up.
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2017
Super professionalism!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2017
Top, fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2017
Very good for the order, less so for the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2017
Very good site, easy and efficient search, products always of good quality. Never disappointed with the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2017
Quick order and delivery. Careful packaging. Top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2017
Super serious! Nothing to complain about, 5-star rating, well done to the hawaiisurf team!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2017
Perfect, on time, nothing to say except thank you!
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