Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2023
Always super well delivered!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2023
Very professional, the product was not well wrapped but the quality, price, and transport were excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2023
The products are of quality, the prices interesting. Speed in processing and delivery. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2023
Perfect service.
Package received within 48 hours
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2023
For now, it's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2023
Very good. Fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2023
Fast delivery and well packaged, nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2023
Package received very quickly, well packaged and very good communication
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2023
Perfect.
Package received the day after the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2023
Fast, careful shipping, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2023
Fast delivery. Everything was delivered in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2023
No issues with this order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/08/2023
2 packages for 4 items. The second took time to arrive. One item does not match the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2023
Easy to place the order and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2023
Delivered in good condition and very quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2023
Order received in 2 deliveries without information given
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2023
Customer service is great, thanks for the very good advice on the board, the choice of fins... before my order, then for mounting my fins upon receipt.
Delivery took a bit longer than expected but that's okay.
For the site, it's fine, I easily found what I was looking for.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2023
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2023
Great site for good deals, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2023
The site is complete, customer service is nice and very responsive, very fast and careful shipping!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2023
Top customer service, fast shipping.
Perfect, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2023
perfect fast and careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2023
Perfect delivery, nothing to add! I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2023
Perfect!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2023
Order received quickly
After using the product which has a defect (water infiltration in the skim board), easy communication with very quick responses from customer service, product replaced without issues, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2023
Products conform, order received very quickly, cool prices!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2023
Well placed, with cheaper prices for the same item.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2023
Fast delivery!
Excellent board!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2023
Ok!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2023
TB delivery, great product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2023
Well-made site. Package delivered very quickly. I will gladly recommend.
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Response from HawaiiSurf
Hello Thierry, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us was positive during the purchase of your Lafuma pants and that our team met your expectations. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider each review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2023
Delivery and receipt of the package as expected.
Perfect
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Response from HawaiiSurf
Hello Gael, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us was positive during your purchase and that our team met your expectations. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider each review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2023
Top-notch, quality material!
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Response from HawaiiSurf
Hello François, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us was positive during your skateboard purchases and that our team met your expectations. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider each review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2023
Perfect! And the + a very fast shipment
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Response from HawaiiSurf
Hello Mathilde, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us was positive during your purchases and that our team met your expectations. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider each review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2023
Hello Ludovic, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us was positive during the purchase of your Picture cap and that our team met your expectations. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider each review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)
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Response from HawaiiSurf
Very good although a bit expensive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2023
Easy-to-use site
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Response from HawaiiSurf
Hello Jeanne, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us was positive during the purchase of your ALL IN Poncho and that our team met your expectations. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider each review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2023
Hello Daniela, Thank you very much for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we value the transparency and authenticity of our customers' comments. We are proud to know that you had a positive shopping experience with us and that our team met your expectations. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we appreciate those too. We see each opinion as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We hope to serve you again and provide you with an even better experience. Best regards, The HawaiiSurf team! :)
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Response from HawaiiSurf
Very happy with the service
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