Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2023
Hawaiisurf is my reference site for my surfing items. Choice, quality, and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2023
Fast shipping. Interesting promotional price. A gift was forgotten but the very pleasant sales representative contacted me again and the shipment was also quick. I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2023
I ordered clothes for this summer. Very good site, quality and promotions all year round and your delivery box is ultra fast I was notified of the package tracking from the finalization of my order to delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2023
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2023
Delivery speed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2023
Perfect, fast delivery and products ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2023
Perfect in every way
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2023
Great website with a top selection of products and a team that listens and is always responsive to every request! Thank you team!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2023
everything great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2023
Everything perfect, products and shipping!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2023
Everything perfect, good communication. Shipment from FR to BCN fast. Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2023
A wide choice of clothing in addition to a very available & helpful customer service team! I recommend :)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/03/2023
Overall good, good price, good customer service, but it's a shame that return shipping costs are at our expense when the size is not right...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2023
serious, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2023
Very good.
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Response from HawaiiSurf
Hello, Thank you for your feedback, great roller skating adventures await you! :) I wish you a pleasant day. Cécilia from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2023
Great
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Response from HawaiiSurf
Hello, We are delighted that your Rip Curl wetsuit suits you. Have a great day. See you soon, Cécilia from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2023
I recommend! Very fast and efficient
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Response from HawaiiSurf
Hello, Thank you for taking the time to share your experience. The speed of our shipments is one of our priorities. See you soon :) Have a nice day and a great weekend! Cécilia from Hawaiisurf.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2023
Fast delivery.
Nothing to say
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Response from HawaiiSurf
Hello, Thank you for your feedback, hoping that you like your items. I wish you a pleasant day. See you soon. Cécilia from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2023
Great site! All the sliding sports at your fingertips
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Response from HawaiiSurf
Hello, The entire Hawaiisurf team is delighted that you like your order. Have a nice day. See you soon, Cécilia from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2023
Nothing to complain about, fast shipping
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Response from HawaiiSurf
Hello, We are delighted that you found the desired rollers on our site. Our logistics team is committed to shipping your orders as quickly as possible. Hoping to see you again very soon! Have a great day, Cécilia from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2023
Fast shipping and impeccable service.
Everything perfect!!!!
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Response from HawaiiSurf
Hello, Thank you for taking the time to share your experience. We wish you a wonderful day. See you soon! Cécilia from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2023
Many choices and easy access
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Response from HawaiiSurf
Hello, We are delighted that you like your items. Have a great day and a good weekend. See you soon, Cécilia from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2023
Good price, efficient customer service, delivery ok, nothing to say, I recommend
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Response from HawaiiSurf
Hello, The entire Hawaiisurf team is delighted that you like your order. Hoping to see you again soon! I wish you a beautiful day. Cécilia from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2023
Very fast and efficient. Nothing to say
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Response from HawaiiSurf
Hello, Thank you for your feedback. Have a pleasant day and a good weekend. See you soon, Cécilia from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2023
I am very satisfied
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Response from HawaiiSurf
Hello, I am glad that your sweatshirt suits you. I wish you a very good day. Cécilia from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2023
Very functional site, as well as customer service, speed for delivery, items conform to descriptions.
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Response from HawaiiSurf
Hello, The entire Hawaiisurf team is delighted that you like your order. Have a great day. See you soon, Cécilia from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2023
Very fast delivery. Great goods. Happy to order again
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Response from HawaiiSurf
Hello, All the Hawaiisurf team is happy that you enjoyed your order. Have a nice day. See you soon Tom from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2023
Great service! Thank you!
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Response from HawaiiSurf
Hello, The entire Hawaiisurf team thanks you for your loyalty and hopes to see you again soon! Have a nice day. Tom from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2023
A problem with the delivery. They were very responsive to remedy the issue through another channel.
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Response from HawaiiSurf
Hello, We are delighted that our service met your expectations. The entire Hawaiisurf team thanks you for your loyalty and hopes to see you again soon! Have a nice day. Tom from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2023
Fast and precise delivery, good price at a fair price
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Response from HawaiiSurf
Hello, The entire Hawaiisurf team is delighted that you like your order. Have a nice day. See you soon Tom from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2023
Excellent, very happy with the fast delivery in less than 3 days and as a gift a cover for the snowboard ordered, I recommend this store, thank you again
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Response from HawaiiSurf
Hello, The entire Hawaiisurf team thanks you for your loyalty and hopes to see you again soon! Have a nice day. Tom from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2023
Thank you, order arrived very quickly
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Response from HawaiiSurf
Hello, We are delighted that your pair of Black Crows skis suits you. The entire Hawaiisurf team thanks you for your loyalty and hopes to see you again soon! Have a nice day. Tom from Hawaiisurf
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/02/2023
Can still improve
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Response from HawaiiSurf
Hello, We thank you for ordering from Hawaiisurf. Your order was delivered within 48 hours. The package was well packed and the products were compliant. You indicated that a sole was missing in the roller you ordered. However, this roller is delivered without a sole as the foam of the boot naturally adapts to the feet. We have still contacted the brand to give you an official response. As you may have noticed, we did our best to provide you with quality service. If you are not satisfied, we invite you to send us suggestions for improvement. Hoping to see you again soon on Hawaiisurf. Have a nice day Tom from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2023
Perfect, compliant and fast!!! I recommend!!
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Response from HawaiiSurf
Hello, We are delighted that your Patagonia fleece suits you. The entire Hawaiisurf team thanks you for your loyalty and hopes to see you again soon! Have a nice day. Tom from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2023
a good site
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Response from HawaiiSurf
Hello, The entire Hawaiisurf team thanks you for your loyalty and hopes to see you again soon! Have a nice day. Tom from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2023
I am very satisfied with the skis and the mounting of the bindings. The shipment of my order was very fast!
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Response from HawaiiSurf
Hello, We are delighted that your ski pack suits you. The entire Hawaiisurf team thanks you for your loyalty and hopes to see you again soon! Have a nice day. Tom from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2023
Fast service and nice skate!
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Response from HawaiiSurf
Hello, All the Hawaiisurf team is happy that you enjoyed your order. Have a nice day. See you soon Tom from Hawaiisurf