Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2, 3 and 5 stars

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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2020
Perfect delivery and product
Translated reviews
Response from HawaiiSurf
Hello Sir,
We thank you for your positive feedback, see you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2020
Perfect from start to finish
Information by phone on a Monday until delivery
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Response from HawaiiSurf
Hello Madam,
What a pleasure to read your review, we thank you for it! Hoping to see you again very soon, we wish you an excellent day.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
Delivery within the promised time and product as described
thank you for the work done
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Response from HawaiiSurf
Hello Sir,
A promise is a promise! We thank you for your very positive feedback and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2020
Thank you for everything
Beautiful material and speed of shipping
The gift was very well received
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Response from HawaiiSurf
Hello Madam,
Great, we are happy that your gift was appreciated especially since we are delighted to learn that your experience with HawaiiSurf went very well, we thank you and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2020
Good site, free and fast delivery
Translated reviews
Response from HawaiiSurf
Hello Sir,
We thank you for your review, see you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2020
Fast order and well received, just the ski helmet received directly in its original box without interior padding seems quite light... some extra packaging would not have been too much or adding bubbles or recycled paper to protect the helmet at least a little.
The box arrived with visible shock marks only once the black plastic film was removed.
Thank you.
Translated reviews
Response from HawaiiSurf
Hello Sir,
Thank you for sharing your experience on our e-commerce store, we will pass it on to our preparation service. We appreciate your feedback and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2020
Great
Translated reviews
Response from HawaiiSurf
Hello Sir,
We are happy to hear from you, we hope to see you again very soon! Thank you for your feedback.
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2020
Perfect! I sent a message via messenger for additional information, very quick response, so I ordered and shipping was just as fast! Thank you very much
Translated reviews
Response from HawaiiSurf
Hello Sir,
What a pleasure to read you and see that our services have met your expectations! We hope to see you again very soon on our platforms!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/02/2020
Nothing to say, everything is perfect
Translated reviews
Response from HawaiiSurf
Hello Sir,
Thank you for your positive feedback, we look forward to seeing you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/02/2020
Very good, however the light wheels are defective.
Translated reviews
Response from HawaiiSurf
Hello Sir,
Our customer service will contact you during the day to propose a solution! We are very concerned about your feedback and we will do what is necessary to ensure that this experience with HawaiiSurf ends on a good note.
We hope to see you again very soon and we would like to thank you for your positive feedback!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2020
Top product, and at a good price. Very fast shipping and delivery. Perfect, thank you!
Translated reviews
Response from HawaiiSurf
Hello Sir,
Thank you for this positive feedback, we appreciate it!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2020
Very fast delivery, product as described, well packaged
Translated reviews
Response from HawaiiSurf
Hello Sir,
We thank you for your positive and constructive feedback, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2020
Well received
Translated reviews
Response from HawaiiSurf
Hello Sir,
We thank you for your feedback, see you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2020
Great so far, we haven't tried it in real situations yet
Translated reviews
Response from HawaiiSurf
Hello Sir,
We would like to thank you for your positive feedback, we hope to see you again very soon.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2020
Reliable site!
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Response from HawaiiSurf
Hello Madam,
Thank you for your review, and we appreciate your recommendation. See you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/02/2020
My board arrived broken due to transport...
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Response from HawaiiSurf
Hello Sir,
Our entire team is deeply saddened by this news which has concerned us all today. The carrier has been informed, we will discuss together tomorrow regarding your surfboard to see what procedures are possible to address this incident. We sincerely apologize for this inconvenience...
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2020
Super Rollerblades!
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Response from HawaiiSurf
Hello Madam,
We wish you good sessions with your Rollerblades, we thank you for your feedback and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
Impeccable customer service. I was missing some information about the item I wanted to order and they perfectly answered my questions.
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Response from HawaiiSurf
Hello Madam,
It is a real pleasure to read you, we thank you for this positive feedback, we say see you very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/02/2020
Shipping deadline not respected.. but good gear.
Translated reviews
Response from HawaiiSurf
Hello Sir,
We are sorry to learn that your package did not arrive on time, we will pass the information to our carrier. We thank you for your review. We hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
Order as described and very fast shipping
Translated reviews
Response from HawaiiSurf
Hello Sir,
We would like to thank you for your positive feedback, hoping to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2020
Order ease, announced delivery times were respected .... Perfect!
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Response from HawaiiSurf
Hello Sir,
We thank you for your very positive and pleasant review to read! We hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2020
perfect.
Translated reviews
Response from HawaiiSurf
Hello Madam,
What a pleasure to read your positive review, see you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2020
Fast shipping, excellent service upon receipt
Translated reviews
Response from HawaiiSurf
Hello Sir,
We thank you for your positive feedback, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2020
Top!
Translated reviews
Response from HawaiiSurf
Hello Sir,
We thank you for your feedback, see you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2020
Fast shipping, received in two days, well-packaged parcel, perfect item, very polite customer service, I recommend!!!
Translated reviews
Response from HawaiiSurf
Hello Madam,
We are pleased to read your positive review, we are very happy to learn that all our services met your expectations. We hope to see you again very soon.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2020
Fast and perfect delivery
Translated reviews
Response from HawaiiSurf
Hello Sir,
We thank you for your review, we hope to see you again very soon on HawaiiSurf.
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2020
Very good!
Translated reviews
Response from HawaiiSurf
Hello,
We thank you for your positive feedback, see you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2020
Fast delivery, quality products.
I am very satisfied with my order.
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2020
Great, 5*.
Translated reviews
Response from HawaiiSurf
Hello,
Thank you for your positive review, see you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2020
Fast and compliant
Translated reviews
Response from HawaiiSurf
Hello Sir,
Thank you for your positive review, see you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2020
Order shipped on time
In good condition
Paper invoice included
Great service
Translated reviews
Response from HawaiiSurf
Hello,
Thank you for this very pleasant review to read!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2020
Perfect in every way: impeccable product, fast delivery, and serious carrier!
I recommend.
Translated reviews
Response from HawaiiSurf
Hello,
What a pleasure to read you! Thank you for sharing your experience with us.
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2020
Super fast, nothing to report
Translated reviews
Response from HawaiiSurf
Hello Sir,
Thank you for your feedback, see you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2020
Quality site, a lot of choices available, interesting promotions
Translated reviews
Response from HawaiiSurf
Hello Madam,
We thank you for this very pleasant review to read, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2020
Good
Translated reviews
Response from HawaiiSurf
Hello Sir,
We thank you for your review!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2020
Very good
Translated reviews
Response from HawaiiSurf
Hello Sir,
We are happy to know that our service has been very good for you.
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2020
Product as described.
Perfect.
Fast delivery
Translated reviews
Response from HawaiiSurf
Hello Sir,
Thank you for your feedback regarding your order, we appreciate it!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2020
All good
Translated reviews
Response from HawaiiSurf
Hello Sir,
We are delighted to learn that everything went very well for you on our e-commerce store!
Hoping to see you again very soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2020
Item in stock and well delivered. :)
Translated reviews
Response from HawaiiSurf
Hello Sir,
Thank you for this positive review, we hope to see you again very soon!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2020
Super fast, impeccable from start to finish. Highly recommended.
Translated reviews
Response from HawaiiSurf
Hello Madam,
What a pleasure to read your recommendation! We thank you for it.
See you soon for another incredible experience! :)
The HawaiiSurf team.