Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié

Published on 11/02/2020 à 23h01 following a purchase from 31/01/2020

Everything is great.... efficient and fast. Good price

Translated reviews

Response from HawaiiSurf Published on 12/02/2020

Hello Sir,
Your comment is great! We thank you for sharing your experience with HawaiiSurf. We hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 11/02/2020 à 20h28 following a purchase from 06/02/2020

First order placed at Hawaii Surf, I ordered on Thursday and received the skis the following Tuesday, so the deadline was perfectly respected! The skis are compliant with the order and at the best price on the internet! I couldn't reach them by phone, but a quick and effective response via Facebook was given to me!
I highly recommend!

Translated reviews

Response from HawaiiSurf Published on 12/02/2020

Hello Sir,
It is a real pleasure to read from you, we thank you for sharing your positive experience with HawaiiSurf, we wish you good sessions with your skis! We hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 11/02/2020 à 18h15 following a purchase from 05/02/2020

Order sent and received very quickly, the ski shoes are new, good sizes, nothing to add

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Response from HawaiiSurf Published on 12/02/2020

Hello Sir,
We thank you for your positive feedback, we are happy to learn that your experience with HawaiiSurf went very well.
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 11/02/2020 à 11h14 following a purchase from 03/02/2020

Good purchase, deadline met

Translated reviews

Response from HawaiiSurf Published on 11/02/2020

Hello Sir,
We are happy to see that your experience on HawaiiSurf went very well, we hope to see you again very soon!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 11/02/2020 à 10h51 following a purchase from 29/01/2020

Product as described, fast delivery, attractive price, all good.

Translated reviews

Response from HawaiiSurf Published on 11/02/2020

Hello Sir,
We thank you for your feedback, we hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 11/02/2020 à 08h52 following a purchase from 03/02/2020

Impeccable

Translated reviews

Response from HawaiiSurf Published on 11/02/2020

Hello,
Great, we are happy that everything went well!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 10/02/2020 à 20h08 following a purchase from 04/02/2020

Perfect....free and fast delivery. Quality product

Translated reviews

Response from HawaiiSurf Published on 11/02/2020

Hello Sir,
Thank you for sharing your experience with HawaiiSurf, we hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 10/02/2020 à 19h46 following a purchase from 24/01/2020

I was informed several days after my order that the purchased product was out of stock... I therefore had to change color... Preparation and shipping were long, there is a lot of room for improvement!!!!

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Response from HawaiiSurf Published on 11/02/2020

Hello Sir,
Indeed, we experienced delays due to our inventory, it is difficult to contact in a timely manner when our entire team is mobilized... However, we are now up to date and our service is well in place. We thank you for your constructive review which gives us some ideas on areas to improve. We hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 10/02/2020 à 19h36 following a purchase from 02/02/2020

Fast shipping
Possibility to communicate by email effectively

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Response from HawaiiSurf Published on 11/02/2020

Hello Madam,
We thank you for your positive review, we hope to see you again very soon!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 10/02/2020 à 19h31 following a purchase from 06/02/2020

Fast delivery and product compliant with my request.
Completely satisfied.

Translated reviews

Response from HawaiiSurf Published on 11/02/2020

Hello Sir,
We are happy to read from you and to see that your experience with HawaiiSurf went very well! We thank you for your positive review.
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 10/02/2020 à 19h14 following a purchase from 02/02/2020

Good value for money, good after-sales service, fast shipping!

Translated reviews

Response from HawaiiSurf Published on 11/02/2020

Hello Madam,
It is with pleasure that we read your review, we thank you for it. Hoping to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 10/02/2020 à 18h28 following a purchase from 04/02/2020

The best prices, a delivery respected to the letter, a great product, a great ease of purchase, in short, the best!

Translated reviews

Response from HawaiiSurf Published on 11/02/2020

Hello,
It is a real pleasure to read you, we are pleased to learn that your experience with HawaiiSurf went well in every way! Thank you for your detailed and positive feedback.
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 10/02/2020 à 18h28 following a purchase from 02/02/2020

Serious, package received on time, well packaged (pretty cool for surfing)
I recommend

Translated reviews

Response from HawaiiSurf Published on 11/02/2020

Hello Sir,
What a pleasure to read your review, we thank you and would be happy to see you among us soon.
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 10/02/2020 à 10h59 following a purchase from 31/01/2020

Perfect, I called because it was a gift, I received good advice and the material is great!!!

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Response from HawaiiSurf Published on 10/02/2020

Hello Madam,
It is a pleasure to read you, we thank you for your positive review! Hoping to see you again very soon!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 08/02/2020 à 19h40 following a purchase from 01/02/2020

Perfect, on time

Translated reviews

Response from HawaiiSurf Published on 10/02/2020

Hello Sir,
Thank you for your positive review, glad your experience went well with HawaiiSurf.
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 07/02/2020 à 17h20 following a purchase from 29/01/2020

Nothing to criticize, thank you. Best regards

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Response from HawaiiSurf Published on 10/02/2020

Hello Sir,
We would like to thank you for your feedback, hoping to see you again very soon!
Have a nice day, see you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 07/02/2020 à 16h11 following a purchase from 01/02/2020

Happy with my purchase and delivery was perfect thank you!!!

Translated reviews

Response from HawaiiSurf Published on 07/02/2020

Hello Sir,
We are happy to learn that your order went well on HawaiiSurf, we thank you for your review.
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 07/02/2020 à 15h46 following a purchase from 01/02/2020

We searched for this pad for a long time and finally found it at HawaiiSurf. Item as ordered and received on time. Thank you

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Response from HawaiiSurf Published on 07/02/2020

Hello Sir,
It is a real pleasure to read your experience with HawaiiSurf, you found your happiness and that is what matters to us, we thank you for your positive review and hope to see you again very soon on our website.
The HawaiiSurf team.

Acheteur Vérifié

Published on 07/02/2020 à 15h32 following a purchase from 02/02/2020

Fast reception and as described! Very satisfied!

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Response from HawaiiSurf Published on 07/02/2020

Hello Madam,
We thank you for your positive review, we hope to see you again very soon on HawaiiSurf.
The HawaiiSurf team.

Acheteur Vérifié

Published on 07/02/2020 à 15h14 following a purchase from 30/01/2020

perfect order. Purchase as expected.; Nothing to say. Seller to recommend

Translated reviews

Response from HawaiiSurf Published on 07/02/2020

Hello Madam,
It is a real pleasure to read you, we thank you for taking the time to write to us and we are delighted to learn that your experience went very well with our customer service!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 07/02/2020 à 14h57 following a purchase from 02/02/2020

Fast shipping and as described

Translated reviews

Response from HawaiiSurf Published on 07/02/2020

Hello Sir,
We are delighted to read your review, thank you for taking the time to write it to us?
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 07/02/2020 à 14h44 following a purchase from 30/01/2020

Fast
Efficiency
But the drop-off is a bit far from my home

Translated reviews

Response from HawaiiSurf Published on 07/02/2020

Hello Sir,
We thank you for your review, see you soon.
The HawaiiSurf team.

Acheteur Vérifié

Published on 07/02/2020 à 14h31 following a purchase from 31/01/2020

Order received quickly and as expected. Great product!

Translated reviews

Response from HawaiiSurf Published on 07/02/2020

Hello Sir,
We thank you for your review, we are delighted to see that your experience with HawaiiSurf went well!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 07/02/2020 à 14h15 following a purchase from 02/02/2020

It was TOP!

Translated reviews

Response from HawaiiSurf Published on 07/02/2020

Hello,
We thank you for your positive review, we hope to see you again very soon on HawaiiSurf?
The HawaiiSurf team.

Acheteur Vérifié

Published on 07/02/2020 à 14h10 following a purchase from 02/02/2020

Very fast and careful.
Attractive price.
Nothing to say

Translated reviews

Response from HawaiiSurf Published on 07/02/2020

Hello Sir,
We thank you for your positive review, we hope to see you again very soon on HawaiiSurf!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 07/02/2020 à 14h01 following a purchase from 30/01/2020

Impeccable

Translated reviews

Response from HawaiiSurf Published on 11/02/2020

Hello Madam,
Great, we thank you for your positive review!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 07/02/2020 à 06h54 following a purchase from 27/01/2020

Perfect

Translated reviews

Response from HawaiiSurf Published on 07/02/2020

Hello Sir,
Thank you for your positive feedback, see you soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 06/02/2020 à 15h37 following a purchase from 27/01/2020

Great!

Translated reviews

Response from HawaiiSurf Published on 06/02/2020

Hello Sir,
We thank you for your feedback, we hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 05/02/2020 à 19h44 following a purchase from 16/01/2020

product arrived on time

Translated reviews

Response from HawaiiSurf Published on 06/02/2020

Hello Sir,
We thank you for your review and are happy to learn that your experience with HawaiiSurf went as you wished!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 05/02/2020 à 12h06 following a purchase from 29/01/2020

Order received on time, product conforms to photos and descriptions. I recommend this website.

Translated reviews

Response from HawaiiSurf Published on 05/02/2020

Hello Madam,
We thank you for your positive feedback and especially for your recommendation, we hope to see you again very soon on HawaiiSurf.
The HawaiiSurf team.

Acheteur Vérifié

Published on 05/02/2020 à 10h59 following a purchase from 26/01/2020

Merchandise conforms to the description but delivery time was supposed to be between 48h and 72h at the relay point.....and in the end: 7 days late!

Translated reviews

Response from HawaiiSurf Published on 05/02/2020

Hello Sir,
We thank you for your feedback, we would like to apologize for this delay which was due to the inventory of our warehouse and required the mobilization of our entire team. We wish you good sessions with your new equipment.
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 04/02/2020 à 14h06 following a purchase from 29/01/2020

Great price and fast delivery

Translated reviews

Response from HawaiiSurf Published on 04/02/2020

Hello Sir,
We thank you for your positive comment, we hope to see you again very soon on our website!
The HawaiiSurf team.

Acheteur Vérifié

Published on 03/02/2020 à 17h12 following a purchase from 26/01/2020

Very fast handling and delivery, the jeans fit me perfectly. So much that I now hesitate to wear them for my future sessions. Thank you to the team for their competence

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Response from HawaiiSurf Published on 04/02/2020

Hello Sir,
It is a real pleasure to read your satisfaction, we are delighted to see that your experience on HawaiiSurf went very well! Thank you for your review :)
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 03/02/2020 à 10h27 following a purchase from 23/01/2020

Fast shipping, fair price, 30 years ( +- of existence I even know more ) why go to Ama Zone?

Translated reviews

Response from HawaiiSurf Published on 03/02/2020

Hello Sir,
We thank you for this positive review, you compare us to a big distributor, we hope to reach their level!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 02/02/2020 à 18h14 following a purchase from 24/01/2020

Very good article!!!

Translated reviews

Response from HawaiiSurf Published on 03/02/2020

Hello Madam,
We would like to thank you for your review, we hope to see you again soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 02/02/2020 à 15h02 following a purchase from 27/01/2020

Perfect

Translated reviews

Response from HawaiiSurf Published on 03/02/2020

Hello Madam,
We thank you for your positive feedback!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 02/02/2020 à 14h13 following a purchase from 27/01/2020

Careful shipping, customer service okay.

Translated reviews

Response from HawaiiSurf Published on 03/02/2020

Hello Sir,
We are happy to see and read that all our services have met your expectations! We would like to thank you for your positive feedback!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 02/02/2020 à 14h06 following a purchase from 28/01/2020

Fast and efficient. Delivery time respected. Well done

Translated reviews

Response from HawaiiSurf Published on 03/02/2020

Hello Sir,
We thank you for your positive feedback, we are happy to count you among our customers!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 01/02/2020 à 19h12 following a purchase from 17/12/2019

Very good and professional and attentive, I recommend

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Response from HawaiiSurf Published on 03/02/2020

Hello Madam,
We would like to thank you for your recommendation and for taking the time to write your review, which is very satisfying for us to read. We hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 01/02/2020 à 09h08 following a purchase from 17/01/2020

Very fast

Translated reviews

Response from HawaiiSurf Published on 03/02/2020

Hello Madam,
We are very happy to learn that your order arrived to you very quickly and we thank you for writing to us!
See you soon, the HawaiiSurf team.