Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié

Published on 07/12/2019 à 15h39 following a purchase from 02/12/2019

perfect rollers. thank you

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Acheteur Vérifié

Published on 07/12/2019 à 15h19 following a purchase from 01/12/2019

Decent site but wrong item sent: a T-shirt instead of a sweatshirt.... at 56€!.... waiting for the exchange procedure....

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Acheteur Vérifié

Published on 07/12/2019 à 14h56 following a purchase from 02/12/2019

Choice and a very interesting promotion. Ultra fast reception

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Acheteur Vérifié

Published on 07/12/2019 à 14h21 following a purchase from 02/12/2019

Item as described. Good communication. Fast delivery. And some brand stickers as a gift!!!

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Acheteur Vérifié

Published on 07/12/2019 à 14h15 following a purchase from 29/11/2019

Perfect

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Acheteur Vérifié

Published on 06/12/2019 à 23h15 following a purchase from 01/12/2019

Easy navigation on the site, quick processing and delivery of my order.

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Acheteur Vérifié

Published on 06/12/2019 à 22h06 following a purchase from 27/11/2019

Site is on point. Order received on time in Romania! Thanks team

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Acheteur Vérifié

Published on 06/12/2019 à 21h20 following a purchase from 30/11/2019

Fast and efficient

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Acheteur Vérifié

Published on 06/12/2019 à 20h33 following a purchase from 01/12/2019

Super fast delivery
Quality product
HOWEVER; Screws not included in the box without it being mentioned anywhere

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Acheteur Vérifié

Published on 06/12/2019 à 20h00 following a purchase from 28/11/2019

Product meets my expectations

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Acheteur Vérifié

Published on 06/12/2019 à 19h06 following a purchase from 29/11/2019

Package received on time with great little stickers

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Acheteur Vérifié

Published on 06/12/2019 à 18h52 following a purchase from 30/11/2019

Fast

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Acheteur Vérifié

Published on 06/12/2019 à 18h30 following a purchase from 29/11/2019

Order received quickly and super!

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Acheteur Vérifié

Published on 06/12/2019 à 16h21 following a purchase from 01/12/2019

Order without issues and lightning-fast delivery. Perfect!

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Acheteur Vérifié

Published on 06/12/2019 à 15h47 following a purchase from 01/12/2019

Delivery arrived well in 3/4 days and package well wrapped

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Acheteur Vérifié

Published on 06/12/2019 à 15h35 following a purchase from 29/11/2019

For all the orders I have already placed on the site, it's all positive. Orders received on time. Impeccable.

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Acheteur Vérifié

Published on 06/12/2019 à 15h05 following a purchase from 29/11/2019

Good responsiveness between the time of order and delivery

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Acheteur Vérifié

Published on 06/12/2019 à 14h29 following a purchase from 01/12/2019

Good material but grip assembly not great

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Acheteur Vérifié

Published on 06/12/2019 à 14h00 following a purchase from 01/12/2019

Very good

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Acheteur Vérifié

Published on 04/12/2019 à 18h47 following a purchase from 26/11/2019

The prices, delivery, tracking everything is perfect

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Acheteur Vérifié

Published on 04/12/2019 à 08h50 following a purchase from 23/11/2019

compliant with my order

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Acheteur Vérifié

Published on 03/12/2019 à 22h44 following a purchase from 24/11/2019

Very good

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Acheteur Vérifié

Published on 03/12/2019 à 16h03 following a purchase from 28/11/2019

The delivery was fast and the things were as described.

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Acheteur Vérifié

Published on 03/12/2019 à 12h38 following a purchase from 25/11/2019

efficient and reliable for ordering an item delivered within 48h

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Acheteur Vérifié

Published on 03/12/2019 à 11h34 following a purchase from 27/11/2019

I received my bushings with a missing washer. And the soft package made everything loose, luckily the lubricant for bearings was well sealed! Everything was out of the boxes and packaging. Too bad the price was attractive

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Acheteur Vérifié

Published on 02/12/2019 à 18h32 following a purchase from 27/11/2019

Fast delivery

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Acheteur Vérifié

Published on 02/12/2019 à 17h34 following a purchase from 27/11/2019

Very good site!! Ultra fast shipping and competitive prices.

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Acheteur Vérifié

Published on 02/12/2019 à 13h56 following a purchase from 26/11/2019

All good, except for a small impact (you can see the wood on 1cm) on the board

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Acheteur Vérifié

Published on 02/12/2019 à 10h13 following a purchase from 26/11/2019

Delivery on time and as per order, perfect!

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Acheteur Vérifié

Published on 02/12/2019 à 09h59 following a purchase from 26/11/2019

Fast superb condition as per order no issues

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Acheteur Vérifié

Published on 02/12/2019 à 09h18 following a purchase from 26/11/2019

Everything perfect

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Acheteur Vérifié

Published on 02/12/2019 à 08h31 following a purchase from 26/11/2019

Product conforms to the photo. Fast delivery, well-packaged product. Easy, smooth site navigation. I recommend.

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Acheteur Vérifié

Published on 02/12/2019 à 08h20 following a purchase from 26/11/2019

Very fast delivery

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Acheteur Vérifié

Published on 02/12/2019 à 08h12 following a purchase from 17/11/2019

Very good. Impeccable customer service and follow-up.

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Acheteur Vérifié

Published on 02/12/2019 à 07h18 following a purchase from 26/11/2019

Very good

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Acheteur Vérifié

Published on 02/12/2019 à 06h48 following a purchase from 26/11/2019

Very fast order received the next day. Very surprised because given the comments for GLS I was not calm

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Acheteur Vérifié

Published on 01/12/2019 à 12h56 following a purchase from 23/11/2019

Product received on time and totally compliant with the description. I found the packaging a bit 'light' but the product was not damaged. However, I do not recommend GLS for delivery. The product arrived grouped with other products ordered elsewhere, also going through GLS and my experience with this carrier was very bad: the other products were very late, very difficult to contact GLS and when I finally got them, I was never treated like that: borderline insulting and they hung up on me. Avoid GLS!!!

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Acheteur Vérifié

Published on 01/12/2019 à 09h06 following a purchase from 24/11/2019

Not bad at all

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Acheteur Vérifié

Published on 30/11/2019 à 18h46 following a purchase from 24/11/2019

Fast delivery, products conform to expectations

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Acheteur Vérifié

Published on 30/11/2019 à 18h18 following a purchase from 25/11/2019

Regarding the site I have nothing to say everything went well. Delivery time, the only small downside is the packaging. The box containing the rollers being just wrapped, it took some serious hits during transport, it is completely smashed to offer for Christmas it's a bit mediocre.

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