Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2019
Very fast delivery despite a mistake on my part.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
Received very quickly, thank you for the stickers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
Speed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
I was looking for a precise Carver surf skate, and it was on Hawaii surf that the price was the most interesting. Complete and explanatory description. Quick order and very fast and free receipt of my package at the relay point. Given these promotions I will surely return to Hawaii surf.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
Perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/11/2019
I would have liked to be informed that the boards were sold without grip. I would have ordered some.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
perfect everything received as per order and very quickly
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2019
Good reception of the products. However, it was impossible to select a pickup point via GLS while there is one just next to my house. So I opted for home delivery (paid) which was supposed to arrive between such and such date. Delivery a day earlier, not being at home my package was dropped off at the pickup point I wanted without incurring delivery fees. I specify that the pickup point selection did not show any PR in the center of Bordeaux, just a few in the CUB (quite far then). So we are forced to take the paid home delivery even though we will go pick up the package next to our home.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2019
Speed, price, and consideration top! Thank you HWS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2019
Effective, I was even surprised to see my package delivered so quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
Great products and very good prices. Very fast delivery. Very happy thank you Hawaii surf.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2019
Product compliant, received on time. Nothing to add. Perfect and thank you :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2019
Arrived quickly and without defects
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2019
I am fully satisfied, I received my package in 24 hours.
I was a bit worried at first, due to some harsh comments. I tried to reach them by phone to verify and they are attentive and very good advice.
Thank you @HawaiiSurf!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2019
Received on time and compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2019
very happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2019
Very good: fast and well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2019
Good material and order arrived quickly and in very good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2019
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2019
conclusive phone contact. direct purchase of the right product. I recommend. thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2019
Helpful sellers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2019
Very good site where you can customize your roller with plenty of choices! Order reception super fast, really satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2019
Deadline respected. Easy navigation. Good value for money.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2019
Article compliant with the description, fast delivery, very satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2019
Delivery compliant and fast! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2019
Great as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2019
very fast delivery, careful package, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2019
Very satisfied to easily find the spare parts for my daughter's skates without breaking the bank
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/11/2019
difficulties in validating an order
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Response from HawaiiSurf
Hello,
thank you for your feedback. We would be happy to know what caused you problems to improve our customer experience. We remain at your disposal. Best regards, the HawaiiSurf team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2019
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2019
Fast shipping. Products as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2019
a lot of choices and well cataloged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2019
Well received, perfect thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2019
very fast delivery! thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2019
Very good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2019
Very user-friendly site, easy to access and simple and quick to use, very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2019
very good customer relationship.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2019
Perfect service and attentive sellers by phone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2019
fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2019
Simple navigation
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