Customer reviews of HawaiiSurf

9,4 /10

Based on 10 177 published reviews

5 8 364 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié

Published on 09/01/2019 à 20h31 following a purchase from 04/01/2019

The site is very easy to use and the interaction with the team is great. Everyone is very responsive

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Acheteur Vérifié

Published on 09/01/2019 à 19h18 following a purchase from 05/01/2019

nothing to complain about, the product matches the order

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Acheteur Vérifié

Published on 09/01/2019 à 11h24 following a purchase from 03/01/2019

Not much knowledge about ski boot thermoforming.

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Acheteur Vérifié

Published on 08/01/2019 à 22h16 following a purchase from 03/01/2019

Very serious site and super friendly customer service! Fast delivery!

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Acheteur Vérifié

Published on 08/01/2019 à 21h16 following a purchase from 05/01/2019

Fast delivery and in perfect condition, super material, very reliable! I buy on this site with my eyes closed!!

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Acheteur Vérifié

Published on 08/01/2019 à 17h03 following a purchase from 04/01/2019

Matches the ordered items.
Very well packaged. Delivery in 48 hours.

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Acheteur Vérifié

Published on 07/01/2019 à 22h18 following a purchase from 03/01/2019

Easy to use, clear and precise

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Acheteur Vérifié

Published on 07/01/2019 à 20h30 following a purchase from 02/01/2019

Super site! Top advice!
Very happy with my new ride shoes!

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Acheteur Vérifié

Published on 07/01/2019 à 15h26 following a purchase from 31/12/2018

fast and serious

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Acheteur Vérifié

Published on 07/01/2019 à 06h23 following a purchase from 01/01/2019

Efficient, fast and reliable

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Acheteur Vérifié

Published on 07/01/2019 à 04h43 following a purchase from 30/12/2018

The site is very good I personally love it
if you have a question the team responds there is always someone to help you it's great

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Acheteur Vérifié

Published on 06/01/2019 à 23h25 following a purchase from 16/12/2018

Nothing to report

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Acheteur Vérifié

Published on 06/01/2019 à 22h40 following a purchase from 31/12/2018

Order received on time.

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Acheteur Vérifié

Published on 06/01/2019 à 20h40 following a purchase from 29/12/2018

Delivered quickly beautiful material very happy with my purchase

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Acheteur Vérifié

Published on 06/01/2019 à 18h16 following a purchase from 17/12/2018

Rich educational content a good guide

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Acheteur Vérifié

Published on 06/01/2019 à 16h16 following a purchase from 04/01/2019

Good site

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Acheteur Vérifié

Published on 06/01/2019 à 13h10 following a purchase from 03/01/2019

Efficient and fast :-D

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Acheteur Vérifié

Published on 06/01/2019 à 12h35 following a purchase from 03/01/2019

Super boots for freeski really perfect!

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Acheteur Vérifié

Published on 06/01/2019 à 12h34 following a purchase from 03/01/2019

Super fast

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Acheteur Vérifié

Published on 05/01/2019 à 22h48 following a purchase from 01/01/2019

Super team, very efficient and professional

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Acheteur Vérifié

Published on 05/01/2019 à 19h50 following a purchase from 02/01/2019

Perfect, I highly recommend

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Acheteur Vérifié

Published on 05/01/2019 à 13h31 following a purchase from 02/01/2019

My ski shoes match the image. Thanks to the fur, they are easy to put on but I haven't tried them on the slopes yet... the future will tell the rest!

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Acheteur Vérifié

Published on 05/01/2019 à 13h22 following a purchase from 03/01/2019

Everything is ok

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Acheteur Vérifié

Published on 05/01/2019 à 13h15 following a purchase from 28/12/2018

Photo on the site is non-contractual... The leash was supposed to be all black, but it's actually a black and white checkerboard. Too bad.

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Acheteur Vérifié

Published on 05/01/2019 à 12h54 following a purchase from 03/01/2019

Very good

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Acheteur Vérifié

Published on 04/01/2019 à 23h21 following a purchase from 31/12/2018

Very clear and without problems

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Acheteur Vérifié

Published on 04/01/2019 à 20h36 following a purchase from 02/01/2019

Products conform to the description
Quick reception
Clear site
In short, nothing to report

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Acheteur Vérifié

Published on 04/01/2019 à 19h56 following a purchase from 30/12/2018

Fast and well packaged
The book as a bonus is great
Thank you HawaiiSurf!

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Acheteur Vérifié

Published on 04/01/2019 à 17h41 following a purchase from 26/12/2018

Serious

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Acheteur Vérifié

Published on 04/01/2019 à 17h06 following a purchase from 28/12/2018

Serious

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Acheteur Vérifié

Published on 04/01/2019 à 14h03 following a purchase from 31/12/2018

Hello, your site is very interesting, however my order, once it arrived, the packaging was completely torn so I am very disappointed

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Acheteur Vérifié

Published on 04/01/2019 à 13h57 following a purchase from 01/01/2019

As for me, it's the Ali Baba's cave for riders... A lot of choices, top gear and always fast delivery

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Acheteur Vérifié

Published on 04/01/2019 à 13h15 following a purchase from 27/12/2018

Fast delivery and product perfectly meeting my expectations.

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Acheteur Vérifié

Published on 04/01/2019 à 13h10 following a purchase from 29/12/2018

Excellent relationship regarding the purchase of my snowboard, a team that listens and answered each of my technical questions, thanks to Romain who helped me a lot with the choice of my snowboard over the phone.

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Acheteur Vérifié

Published on 04/01/2019 à 13h00 following a purchase from 31/12/2018

Super, fast and efficient!

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Acheteur Vérifié

Published on 04/01/2019 à 12h57 following a purchase from 29/12/2018

A remarkable online customer service (live chat advisor). The bag is elegant.

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Acheteur Vérifié

Published on 04/01/2019 à 12h54 following a purchase from 30/12/2018

Haven't received my order yet but the start of the process is good, I will give 5 stars as soon as I receive my order

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Acheteur Vérifié

Published on 04/01/2019 à 12h52 following a purchase from 30/12/2018

Very professional

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Acheteur Vérifié

Published on 04/01/2019 à 12h32 following a purchase from 30/12/2018

Fast delivery, product conforms

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Acheteur Vérifié

Published on 03/01/2019 à 16h28 following a purchase from 26/12/2018

Very good

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