Customer reviews of HawaiiSurf

9,4 /10

Based on 10 177 published reviews

5 8 364 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié

Published on 13/12/2018 à 15h56 following a purchase from 07/12/2018

Very good site, fast and professional.

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Acheteur Vérifié

Published on 13/12/2018 à 15h45 following a purchase from 11/12/2018

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 13/12/2018 à 15h37 following a purchase from 10/12/2018

Practice
We appreciated being able to use Paypal for payment
very fast shipping, well done

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Acheteur Vérifié

Published on 13/12/2018 à 14h01 following a purchase from 10/12/2018

Easy and quick order at the Pickup near my home, I recommend

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Acheteur Vérifié

Published on 13/12/2018 à 13h15 following a purchase from 09/12/2018

Delivery times not respected

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Response from HawaiiSurf Published on 20/12/2018

Hello,
I do not understand your review, the order was placed on Sunday the 9th and delivered on Wednesday the 12th. As generally indicated in our hours but also in the T&Cs accepted at the time of the order, we are closed on Sundays and Mondays.
Weekend purchases are therefore taken into account and scheduled for shipping the following Tuesday. This was the case for your order, delivered the next day in less than 24 hours after shipping.
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 13/12/2018 à 13h10 following a purchase from 10/12/2018

Products as described and very fast package :)

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Acheteur Vérifié

Published on 13/12/2018 à 13h01 following a purchase from 10/12/2018

Great.

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Acheteur Vérifié

Published on 13/12/2018 à 09h05 following a purchase from 08/12/2018

Excellent! Thank you

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Acheteur Vérifié

Published on 13/12/2018 à 07h27 following a purchase from 08/12/2018

Quality product.

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Acheteur Vérifié

Published on 12/12/2018 à 21h41 following a purchase from 07/12/2018

Very good site, good choice, good products

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Acheteur Vérifié

Published on 12/12/2018 à 07h32 following a purchase from 08/12/2018

Good communication and fast

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Acheteur Vérifié

Published on 11/12/2018 à 23h57 following a purchase from 06/12/2018

Nothing to complain about, real product description, fast and careful delivery

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Acheteur Vérifié

Published on 11/12/2018 à 20h39 following a purchase from 05/12/2018

As president of my Roller club (Roller Evasion 57), I regularly recommend your site and store to my FFRS licensees reminding them to specify their license number.

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Acheteur Vérifié

Published on 11/12/2018 à 20h07 following a purchase from 07/12/2018

Easy to use and fast delivery

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Acheteur Vérifié

Published on 11/12/2018 à 13h40 following a purchase from 05/12/2018

Fast delivery, I thought I would receive the package later than expected.

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Acheteur Vérifié

Published on 10/12/2018 à 21h39 following a purchase from 06/12/2018

Extremely fast

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Acheteur Vérifié

Published on 10/12/2018 à 15h09 following a purchase from 28/11/2018

Very fast delivery

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Acheteur Vérifié

Published on 10/12/2018 à 13h52 following a purchase from 03/12/2018

Perfect, fast delivery and great product...

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Acheteur Vérifié

Published on 10/12/2018 à 12h52 following a purchase from 25/11/2018

Great, nothing to say!

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Acheteur Vérifié

Published on 10/12/2018 à 11h48 following a purchase from 04/12/2018

It is very beautiful on time, enough to please my grandson

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Acheteur Vérifié

Published on 10/12/2018 à 10h11 following a purchase from 06/12/2018

Super fast delivery, with choice and

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Acheteur Vérifié

Published on 10/12/2018 à 10h10 following a purchase from 07/12/2018

Top delivery
Top product

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Acheteur Vérifié

Published on 10/12/2018 à 01h06 following a purchase from 01/12/2018

Very professional service, speed and efficiency.

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Acheteur Vérifié

Published on 09/12/2018 à 23h00 following a purchase from 04/12/2018

Meets my expectations, impeccable delivery

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Acheteur Vérifié

Published on 09/12/2018 à 10h27 following a purchase from 01/12/2018

Clear

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Acheteur Vérifié

Published on 09/12/2018 à 09h02 following a purchase from 02/12/2018

Very good service

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Acheteur Vérifié

Published on 08/12/2018 à 21h59 following a purchase from 03/12/2018

Very good presentation and speed

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Acheteur Vérifié

Published on 08/12/2018 à 21h32 following a purchase from 02/12/2018

Easy to understand

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Acheteur Vérifié

Published on 08/12/2018 à 21h15 following a purchase from 05/12/2018

Very fast delivery

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Acheteur Vérifié

Published on 08/12/2018 à 20h25 following a purchase from 03/12/2018

Website that I recommend to all my friends! Thank you for the speed of shipping.

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Acheteur Vérifié

Published on 08/12/2018 à 14h59 following a purchase from 05/12/2018

Super

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Acheteur Vérifié

Published on 08/12/2018 à 14h47 following a purchase from 28/11/2018

Perfect order and delivery

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Acheteur Vérifié

Published on 08/12/2018 à 09h49 following a purchase from 03/12/2018

Very satisfied with my order. The product was delivered quickly, in perfect condition and completely matches the description. I recommend.

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Acheteur Vérifié

Published on 07/12/2018 à 18h39 following a purchase from 02/12/2018

Very good

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Acheteur Vérifié

Published on 07/12/2018 à 16h24 following a purchase from 05/12/2018

excellent

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Acheteur Vérifié

Published on 07/12/2018 à 09h57 following a purchase from 02/12/2018

Fast delivery, order as expected, quality products

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Acheteur Vérifié

Published on 07/12/2018 à 07h08 following a purchase from 26/11/2018

Nothing to report. As soon as ordered, the package was shipped.

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Acheteur Vérifié

Published on 07/12/2018 à 07h05 following a purchase from 02/12/2018

Very good. Efficient

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Acheteur Vérifié

Published on 07/12/2018 à 06h39 following a purchase from 02/12/2018

We are satisfied with our purchase on a simple site and delivery was okay, thanks to everyone

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Acheteur Vérifié

Published on 07/12/2018 à 02h38 following a purchase from 01/12/2018

Order sent quickly and team available and responsive following the unavailability of the ordered product

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