Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié

Published on 23/04/2018 à 10h21 following a purchase from 13/04/2018

Order placed on Friday afternoon before 3:00 PM, received the next morning (TNT service). Products very well protected, everything is TOP!

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Acheteur Vérifié

Published on 22/04/2018 à 17h27 following a purchase from 18/04/2018

Product compliant and in good condition, fast delivery but at the relay point instead of home otherwise I would have given 5.

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Acheteur Vérifié

Published on 22/04/2018 à 16h55 following a purchase from 18/04/2018

perfect, nothing to say

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Acheteur Vérifié

Published on 22/04/2018 à 13h37 following a purchase from 01/04/2018

Easy to use and interesting products.

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Acheteur Vérifié

Published on 22/04/2018 à 09h57 following a purchase from 17/04/2018

Nothing to say everything is perfect

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Acheteur Vérifié

Published on 22/04/2018 à 01h17 following a purchase from 17/04/2018

very fast delivery

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Acheteur Vérifié

Published on 22/04/2018 à 01h04 following a purchase from 18/04/2018

Great
Fast and good products

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Acheteur Vérifié

Published on 21/04/2018 à 20h56 following a purchase from 17/04/2018

Arrived very quickly in Great Britain

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Acheteur Vérifié

Published on 21/04/2018 à 17h46 following a purchase from 16/04/2018

++++

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Acheteur Vérifié

Published on 21/04/2018 à 09h10 following a purchase from 17/04/2018

Very good

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Acheteur Vérifié

Published on 21/04/2018 à 08h02 following a purchase from 05/04/2018

Personalized advice of great quality. Delighted with my order. Thank you again!!

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Acheteur Vérifié

Published on 21/04/2018 à 08h00 following a purchase from 05/04/2018

Personalized advice of great quality. Delighted with my order. Thanks again!!

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Acheteur Vérifié

Published on 20/04/2018 à 22h55 following a purchase from 16/04/2018

Awesome

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Acheteur Vérifié

Published on 20/04/2018 à 16h27 following a purchase from 15/04/2018

very good

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Acheteur Vérifié

Published on 20/04/2018 à 08h52 following a purchase from 15/04/2018

Super cool staff, product received quickly! (Tracking for delivery to the ephemeral shop could be more precise but it's a detail)

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Acheteur Vérifié

Published on 19/04/2018 à 18h35 following a purchase from 15/04/2018

Used for my second pair of rollers, reliable and fast site

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Acheteur Vérifié

Published on 19/04/2018 à 12h18 following a purchase from 13/04/2018

Product received on time and as described.

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Acheteur Vérifié

Published on 18/04/2018 à 07h55 following a purchase from 12/04/2018

Top!

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Acheteur Vérifié

Published on 18/04/2018 à 07h14 following a purchase from 09/04/2018

Good

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Acheteur Vérifié

Published on 17/04/2018 à 13h56 following a purchase from 13/04/2018

Order arrived in the pond attractive price

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Acheteur Vérifié

Published on 17/04/2018 à 13h45 following a purchase from 09/04/2018

Great, this is not my first order and I've had a great experience every time. Very fast delivery!

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Acheteur Vérifié

Published on 17/04/2018 à 13h14 following a purchase from 13/04/2018

Order arrived on time, no issues. I recommend it and I wouldn't hesitate to order again.

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Acheteur Vérifié

Published on 17/04/2018 à 06h43 following a purchase from 11/04/2018

Good delivery, fast and quality.

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Acheteur Vérifié

Published on 16/04/2018 à 23h21 following a purchase from 13/04/2018

Always top-notch service. But perfection does not exist and I think there is always something to work on. Keep it up

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Acheteur Vérifié

Published on 16/04/2018 à 14h10 following a purchase from 11/04/2018

Top!

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Acheteur Vérifié

Published on 16/04/2018 à 06h23 following a purchase from 11/04/2018

Fast and efficient delivery.

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Acheteur Vérifié

Published on 15/04/2018 à 19h53 following a purchase from 10/04/2018

Very happy with the order and fast delivery.

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Acheteur Vérifié

Published on 15/04/2018 à 19h31 following a purchase from 11/04/2018

Impeccable good products fast service nothing to say top

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Acheteur Vérifié

Published on 15/04/2018 à 18h46 following a purchase from 11/04/2018

Deadlines respected, package well packaged

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Acheteur Vérifié

Published on 15/04/2018 à 17h37 following a purchase from 11/04/2018

The shop is great but TNT deliveries are really not good at all... and yet we pay for delivery!

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Acheteur Vérifié

Published on 15/04/2018 à 16h24 following a purchase from 11/04/2018

very fast delivery, good order tracking

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Acheteur Vérifié

Published on 15/04/2018 à 14h42 following a purchase from 11/04/2018

super site with a huge selection

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Acheteur Vérifié

Published on 15/04/2018 à 06h49 following a purchase from 10/04/2018

Fast delivery, top notch

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Acheteur Vérifié

Published on 14/04/2018 à 22h54 following a purchase from 10/04/2018

For me, Hawaiisurf is one of the best sites for ROLLER. There is a lot of choice in the best products in the field. The online sales service is reliable and efficient, and the delivery is fast. I have been a long-time customer and I am always very satisfied. I recommend this site without hesitation.

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Acheteur Vérifié

Published on 14/04/2018 à 19h41 following a purchase from 10/04/2018

Perfect service. Pro and fast.

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Acheteur Vérifié

Published on 14/04/2018 à 16h50 following a purchase from 10/04/2018

Product conforms to the order and well packaged

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Acheteur Vérifié

Published on 14/04/2018 à 11h21 following a purchase from 09/04/2018

always efficient

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Acheteur Vérifié

Published on 14/04/2018 à 09h32 following a purchase from 09/04/2018

Great. They forgot some under gloves in my order. It can happen. I called them on the phone. Immediate response and reshipment on the spot. Very nice seller. Nothing to say. You can order with your eyes closed.

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Response from HawaiiSurf Published on 14/04/2018

Hello Sir, We are happy that this small incident did not alter your experience with us. Do not hesitate to contact us in case of a problem, we remind you that you have a period of 100 days to return a new product and 1 month for any problem to resolve with the manufacturer. Best regards, Kevin VPC

Acheteur Vérifié

Published on 14/04/2018 à 06h59 following a purchase from 07/04/2018

Fast delivery

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Acheteur Vérifié

Published on 13/04/2018 à 15h03 following a purchase from 09/04/2018

The site is ergonomic. You can find your way around well.

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