Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié

Published on 16/10/2017 à 07h53 following a purchase from 11/10/2017

For my first order, I am completely satisfied. Fast delivery

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Acheteur Vérifié

Published on 16/10/2017 à 07h21 following a purchase from 11/10/2017

very reliable site

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Acheteur Vérifié

Published on 15/10/2017 à 21h28 following a purchase from 10/10/2017

Good site. Not too expensive

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Acheteur Vérifié

Published on 15/10/2017 à 12h53 following a purchase from 10/10/2017

essential site for anyone looking for rollers (inline or quads) and not toys. Reasonable prices and in line with what you find elsewhere. Plus advice and welcome.

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Acheteur Vérifié

Published on 14/10/2017 à 12h47 following a purchase from 08/10/2017

You can find cheaper. Certainly. But without after-sales service, and without precise descriptions that help avoid unpleasant surprises and without a product classification system and many effective search refinement parameters.

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Acheteur Vérifié

Published on 14/10/2017 à 12h45 following a purchase from 10/10/2017

Received overnight. Perfectly packaged

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Acheteur Vérifié

Published on 13/10/2017 à 20h38 following a purchase from 09/10/2017

Super

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Acheteur Vérifié

Published on 13/10/2017 à 19h20 following a purchase from 07/10/2017

perfect

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Acheteur Vérifié

Published on 12/10/2017 à 19h16 following a purchase from 08/10/2017

Merchant highly recommendable perfect

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Acheteur Vérifié

Published on 12/10/2017 à 18h58 following a purchase from 06/10/2017

men at the service of Rollerman

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Acheteur Vérifié

Published on 11/10/2017 à 23h54 following a purchase from 07/10/2017

perfect very good product fast delivery

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Acheteur Vérifié

Published on 11/10/2017 à 21h45 following a purchase from 27/09/2017

Ultra responsive and accommodating customer service, very short delivery times. Perfect :)

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Acheteur Vérifié

Published on 10/10/2017 à 12h33 following a purchase from 04/10/2017

Fast service, order as expected, top notch.
Maybe misread but it should be specified that skateboards are delivered gripped!
See you soon

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Acheteur Vérifié

Published on 09/10/2017 à 14h54 following a purchase from 05/10/2017

Thank you for the stickers !!!!!

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Acheteur Vérifié

Published on 08/10/2017 à 21h50 following a purchase from 13/09/2017

Good value for money. I particularly appreciated the ease of communicating with customer service and the speed of delivery. Good responsiveness. Thanks to the team

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Acheteur Vérifié

Published on 08/10/2017 à 21h38 following a purchase from 04/10/2017

Delivery on time even ahead of schedule, the site itself is very well organized

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Acheteur Vérifié

Published on 08/10/2017 à 13h55 following a purchase from 02/10/2017

Delivery in 48 hours, super responsive.

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Acheteur Vérifié

Published on 08/10/2017 à 00h15 following a purchase from 02/10/2017

Only remark, lack of description on some products.

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Acheteur Vérifié

Published on 07/10/2017 à 13h06 following a purchase from 03/10/2017

Aside from the missed deadlines, customer service is very good, and managed the carrier problem well.

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Acheteur Vérifié

Published on 07/10/2017 à 07h56 following a purchase from 02/10/2017

Good

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Acheteur Vérifié

Published on 07/10/2017 à 00h20 following a purchase from 02/10/2017

Effective

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Acheteur Vérifié

Published on 06/10/2017 à 23h24 following a purchase from 02/10/2017

Very good site, I recommend it.

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Acheteur Vérifié

Published on 06/10/2017 à 18h33 following a purchase from 02/10/2017

No comments

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Acheteur Vérifié

Published on 06/10/2017 à 17h58 following a purchase from 02/10/2017

Fast delivery; within the indicated timeframe. The merchandise was well packaged, so no unpleasant surprises upon opening the package.
Small downside, there was a missing screw in the ordered skate screw.

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Acheteur Vérifié

Published on 06/10/2017 à 09h56 following a purchase from 02/10/2017

In-store, license holders have a discount. I don't see this possibility for an online purchase. Does it exist? And if not, why?
Hervé Brussier

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Response from HawaiiSurf Published on 06/10/2017

Hello,
This has been possible (for over 10 years) by ordering through the FFRS space available above the client account icon with the license number.
It would have been more of a request to make to us before the order, we remain available by phone, email, and messenger as well!
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 06/10/2017 à 09h24 following a purchase from 01/10/2017

Very good

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Acheteur Vérifié

Published on 06/10/2017 à 05h58 following a purchase from 01/10/2017

Perfect!

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Acheteur Vérifié

Published on 05/10/2017 à 20h36 following a purchase from 30/09/2017

Easy pack order to make.
Very fast shipping and careful packaging!

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Acheteur Vérifié

Published on 05/10/2017 à 16h04 following a purchase from 27/09/2017

N/A

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Acheteur Vérifié

Published on 04/10/2017 à 00h59 following a purchase from 29/09/2017

Perfect as always

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Acheteur Vérifié

Published on 03/10/2017 à 20h04 following a purchase from 29/09/2017

Perfect, ultra-fast delivery!!! I love it

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Acheteur Vérifié

Published on 03/10/2017 à 17h01 following a purchase from 27/09/2017

Easy

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Acheteur Vérifié

Published on 03/10/2017 à 16h43 following a purchase from 20/09/2017

Great phone reception, order very well respected and extra short deadline, great site

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Acheteur Vérifié

Published on 03/10/2017 à 08h46 following a purchase from 28/09/2017

Perfect

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Acheteur Vérifié

Published on 03/10/2017 à 01h52 following a purchase from 28/09/2017

Fast delivery, good prices! Yah man!

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Acheteur Vérifié

Published on 02/10/2017 à 21h53 following a purchase from 28/09/2017

Fast shipping and a wide choice of products but prices a bit high compared to other sites

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Acheteur Vérifié

Published on 02/10/2017 à 18h44 following a purchase from 27/09/2017

Good

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Acheteur Vérifié

Published on 02/10/2017 à 11h43 following a purchase from 28/09/2017

Great site

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Acheteur Vérifié

Published on 02/10/2017 à 08h36 following a purchase from 27/09/2017

Very good site, ultra-fast delivery, very responsive customer service

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Acheteur Vérifié

Published on 01/10/2017 à 19h24 following a purchase from 25/09/2017

Clear and well-stocked site

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