Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2017
At the top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2017
Fast and efficient!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2017
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2017
Great value proposition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2017
Perfect nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2017
Excellent site I recommend ++++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2017
Ease of ordering and good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2017
Advice from sellers who know what they are talking about
Competitive price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2017
very good sports site nice model free delivery in parcel relay.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2017
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2017
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2017
Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2017
Excellent service, order received in 1 day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2017
Good site with a lot of choices and respect for shipping deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2017
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2017
Good site!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2017
Excellent price, speed of shipping, item in perfect condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2017
Very satisfied with the quality of the rollers and the speed of delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2017
Perfect, professional and compliant product!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2017
very fast delivery, however a disappointment regarding the absence of an assembly manual for the brake
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Response from HawaiiSurf
Hello Miss,
It is true that the manual is not provided for this product but we are at your complete disposal by phone, email and by mail if you need help with the installation or adjustment of a product.
Best regards
Kevin
HAWAIISURF
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2017
*****
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
Very fast!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2017
very good, efficient, fast and cheap!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2017
Fast, Compliant, Top.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2017
Very fast delivery (even to Belgium) and product conforms to descriptions. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2017
Clear and straightforward site, easy to order, very fast shipping and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2017
+++++
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2017
Serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2017
Fast, cheap (well, the same price as everywhere), nothing to complain about, as always
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2017
Good... too bad there are no spare parts like the powerslide buckles (just the straps) that wear out very quickly... 11 / 13 / 16 cm...
That said, easy to order, quick to deliver.. Satisfied on this point.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
Reliable site, fast delivery, in accordance with the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2017
Top notch! It's great! I received my board within the announced deadlines, very well packaged, and in accordance with the description. Not a chip, scratch or anything, just a beautiful brand new board! Thanks to the Hawaï surf team, I will recommend!
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Response from HawaiiSurf
Hello Sir,
We thank you for your comment, especially the team responsible for packaging orders.
Best regards
Kevin
HAWAIISURF
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2017
fast, good. However, I would appreciate it if my name and first name were not written carelessly... thank you
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Response from HawaiiSurf
Hello Sir,
Your customer account was created by you, if there is a mistake in your name or address it must certainly be a typo. We use the data you provide us for delivery, which is why it is important to proofread carefully.
However, if we notice a significant error, we will contact you to verify the accuracy of the account data because our goal is for you to receive your products on time.
The typo in your first name has been corrected, certainly by you.
We remain at your disposal.
Best regards
Kevin
HAWAIISURF
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2017
Good prices, good advisors, good gear and also very friendly!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2017
to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2017
Fast delivery, impeccable package. I recommend!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2017
Interesting
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2017
Very fast with the packages I love freestyle scootering
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