Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié

Published on 12/12/2016 à 11h20 following a purchase from 08/12/2016

Delivery the next day. Perfect

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Acheteur Vérifié

Published on 12/12/2016 à 10h24 following a purchase from 08/12/2016

As usual: impeccable service!

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Acheteur Vérifié

Published on 12/12/2016 à 08h16 following a purchase from 05/12/2016

Very fast, impeccable.

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Acheteur Vérifié

Published on 11/12/2016 à 22h10 following a purchase from 07/12/2016

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 11/12/2016 à 11h10 following a purchase from 07/12/2016

Fast delivery and no surprises.

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Acheteur Vérifié

Published on 11/12/2016 à 10h11 following a purchase from 06/12/2016

ultra fast delivery

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Acheteur Vérifié

Published on 11/12/2016 à 09h20 following a purchase from 06/12/2016

Top super delivery, well-protected product

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Acheteur Vérifié

Published on 11/12/2016 à 07h35 following a purchase from 06/12/2016

Fast and efficient

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Acheteur Vérifié

Published on 10/12/2016 à 21h21 following a purchase from 04/12/2016

Pleasant site

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Acheteur Vérifié

Published on 10/12/2016 à 17h30 following a purchase from 04/12/2016

a contact for a question and almost immediate response, thank you!!!

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Acheteur Vérifié

Published on 10/12/2016 à 11h41 following a purchase from 03/12/2016

Fast, compliant and efficient

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Acheteur Vérifié

Published on 10/12/2016 à 11h24 following a purchase from 05/12/2016

Missing a little message to warn about the delivery, otherwise, it's perfect!!

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Acheteur Vérifié

Published on 09/12/2016 à 19h14 following a purchase from 04/12/2016

Very good price-quality ratio for the ordered item and speed, thank you...

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Acheteur Vérifié

Published on 09/12/2016 à 18h14 following a purchase from 02/12/2016

A lot of choices but I would like a little more anyway :)

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Acheteur Vérifié

Published on 09/12/2016 à 16h53 following a purchase from 05/12/2016

Fast and careful shipping, perfect

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Acheteur Vérifié

Published on 09/12/2016 à 13h36 following a purchase from 03/12/2016

very efficient and within the announced delivery times

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Acheteur Vérifié

Published on 08/12/2016 à 20h00 following a purchase from 03/12/2016

Perfect. Fast delivery.

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Acheteur Vérifié

Published on 08/12/2016 à 16h45 following a purchase from 04/12/2016

for a first contact, very good thank you

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Acheteur Vérifié

Published on 08/12/2016 à 14h45 following a purchase from 30/11/2016

Good product and very fast delivery

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Acheteur Vérifié

Published on 08/12/2016 à 12h03 following a purchase from 29/11/2016

Problem with my order due to stock issues, customer service contacted me immediately. I had requested delivery to a relay point and they offered home delivery to apologize for the inconvenience. Very good site, go there with your eyes closed!

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Acheteur Vérifié

Published on 08/12/2016 à 11h51 following a purchase from 16/11/2016

Order without problems. The product is compliant with the description. But where it hurts is that I was delivered in 15 days because the delivery company was blocking the product due to a dispute with Hawaii Surf. Unacceptable knowing the number of phone calls and emails I had to make to unblock the package!

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Response from HawaiiSurf Published on 17/12/2016

Hello, We apologize for the delivery of your order, we did our best to ensure that the delivery was made as soon as possible, unfortunately between the different contacts we can have with our carrier, it can turn into a dialogue of the deaf and not advance the package at the hoped speed. We have issued a refund on the shipping costs of your order due to this delivery. Best regards, Romain, HAWAIISURF

Acheteur Vérifié

Published on 08/12/2016 à 10h22 following a purchase from 03/12/2016

very responsive

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Acheteur Vérifié

Published on 08/12/2016 à 08h44 following a purchase from 02/12/2016

always satisfied with the orders, speed and good products

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Acheteur Vérifié

Published on 07/12/2016 à 22h54 following a purchase from 03/12/2016

Order received quickly without any problems whatsoever.

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Acheteur Vérifié

Published on 07/12/2016 à 22h23 following a purchase from 03/12/2016

Very fast arrival of the product

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Acheteur Vérifié

Published on 07/12/2016 à 21h13 following a purchase from 02/12/2016

I am very happy to have ordered from you because finding Soy Luna rollers is very hard, thank you, a little girl will be happy on December 25 under the Christmas tree, best regards, Mrs. Berger

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Response from HawaiiSurf Published on 08/12/2016

Hello, Thank you for your message, glad everything arrived on time and made someone happy! Best regards, Romain, HAWAIISURF

Acheteur Vérifié

Published on 07/12/2016 à 20h34 following a purchase from 03/12/2016

Incredible deadlines!

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Acheteur Vérifié

Published on 07/12/2016 à 20h05 following a purchase from 30/11/2016

very good

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Acheteur Vérifié

Published on 07/12/2016 à 17h59 following a purchase from 28/11/2016

Comfortable and very good for riding

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Acheteur Vérifié

Published on 07/12/2016 à 14h14 following a purchase from 17/11/2016

Very fast shipping. Product conforms to the order. Perfect

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Acheteur Vérifié

Published on 07/12/2016 à 11h44 following a purchase from 03/12/2016

Extra delivery after being notified by email, SMS, and phone.!!! Highly recommend!

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Acheteur Vérifié

Published on 07/12/2016 à 00h27 following a purchase from 30/11/2016

Very practical and very clear site, we receive the order quickly

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Acheteur Vérifié

Published on 06/12/2016 à 16h05 following a purchase from 02/12/2016

To recommend

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Acheteur Vérifié

Published on 06/12/2016 à 07h06 following a purchase from 28/11/2016

Efficient and specialized site.

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Acheteur Vérifié

Published on 05/12/2016 à 21h41 following a purchase from 01/12/2016

ok classic online sports site

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Acheteur Vérifié

Published on 05/12/2016 à 20h02 following a purchase from 30/11/2016

Order placed in the evening, received the day after tomorrow, perfect.

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Acheteur Vérifié

Published on 05/12/2016 à 18h29 following a purchase from 01/12/2016

Very good site, concerned about its customers. Ordered on December 1st received on the 2nd!!! Thank you

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Acheteur Vérifié

Published on 05/12/2016 à 18h07 following a purchase from 29/11/2016

Product very well presented

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Acheteur Vérifié

Published on 05/12/2016 à 18h01 following a purchase from 01/12/2016

Good product and very fast delivery.

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Acheteur Vérifié

Published on 05/12/2016 à 16h01 following a purchase from 26/11/2016

serious site

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