Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2, 4 and 5 stars

Reset filters

Acheteur Vérifié

Published on 03/08/2021 à 22h20 following a purchase from 03/08/2021

Super good

Translated reviews

Acheteur Vérifié

Published on 31/07/2021 à 09h03 following a purchase from 14/07/2021

At all levels, the order was excellent

Translated reviews

Acheteur Vérifié

Published on 30/07/2021 à 08h38 following a purchase from 15/07/2021

Order well received and in impeccable condition. Thank you!

Translated reviews

Acheteur Vérifié

Published on 30/07/2021 à 00h40 following a purchase from 29/07/2021

Nothing to report, thank you

Translated reviews

Acheteur Vérifié

Published on 29/07/2021 à 20h03 following a purchase from 29/07/2021

Easy and practical site

Translated reviews

Acheteur Vérifié

Published on 28/07/2021 à 20h37 following a purchase from 25/07/2021

Fast delivery

Translated reviews

Acheteur Vérifié

Published on 27/07/2021 à 15h30 following a purchase from 24/07/2021

Fast delivery, products very well packaged, no errors in the order... In short, it's perfect!

Translated reviews

Acheteur Vérifié

Published on 24/07/2021 à 14h37 following a purchase from 20/07/2021

Very fast delivery (bag ordered on the evening of July 20, received on the 23rd). Product as described. All positive!

Translated reviews

Acheteur Vérifié

Published on 23/07/2021 à 13h48 following a purchase from 17/07/2021

Very fast. Perfect.

Translated reviews

Acheteur Vérifié

Published on 23/07/2021 à 12h14 following a purchase from 17/07/2021

Very good site and very fast but the choice of the carrier GLS is less so. The latter warns that he will pass on such a day, only does it the next day without any warning of delay.

Translated reviews

Acheteur Vérifié

Published on 23/07/2021 à 06h17 following a purchase from 22/07/2021

Very good quality
Good design

Translated reviews

Acheteur Vérifié

Published on 22/07/2021 à 10h52 following a purchase from 21/07/2021

One of the best skateshops of all time

Translated reviews

Acheteur Vérifié

Published on 21/07/2021 à 16h33 following a purchase from 14/07/2021

Super fast delivery, and always beautiful items!

Translated reviews

Acheteur Vérifié

Published on 21/07/2021 à 13h49 following a purchase from 19/07/2021

I called twice before ordering, great welcome, great advice. Super fast delivery. I recommend.
Only small downside, I don't think I accepted the ads and I received one before my order arrived. Not a big deal, I clicked to unsubscribe...

Translated reviews

Acheteur Vérifié

Published on 21/07/2021 à 13h32 following a purchase from 20/07/2021

Very good

Translated reviews

Acheteur Vérifié

Published on 21/07/2021 à 10h59 following a purchase from 20/07/2021

Great, I received the package a day early!
Thank you!

Translated reviews

Acheteur Vérifié

Published on 21/07/2021 à 10h41 following a purchase from 20/07/2021

Top, great advice from Tom on the phone & delivery arrived 1 day early.

Translated reviews

Acheteur Vérifié

Published on 21/07/2021 à 09h16 following a purchase from 20/07/2021

Good website

Translated reviews

Acheteur Vérifié

Published on 20/07/2021 à 22h06 following a purchase from 20/07/2021

Good advice + attentive to the customer

Translated reviews

Acheteur Vérifié

Published on 19/07/2021 à 18h02 following a purchase from 19/07/2021

Very good

Translated reviews

Acheteur Vérifié

Published on 19/07/2021 à 09h13 following a purchase from 18/07/2021

Order, simple and fast

Translated reviews

Acheteur Vérifié

Published on 18/07/2021 à 12h24 following a purchase from 09/07/2021

Clothing sizes should be compared to actual sizes or body types
Antihero Sweat Reserve Hood AH21SPSW004 in L is large compared to Picture Hamilton Zip MSW255DBMSP20 in L.
When you have a garment presented with a mannequin, in the description indicate its size and the size of the garment it is wearing, like "our model is 1.85m tall and wears size L" so we have an idea of the fit to choose to order correctly and avoid returns.

Translated reviews

Acheteur Vérifié

Published on 17/07/2021 à 11h09 following a purchase from 16/07/2021

Very fast shipping, great follow-up.

Translated reviews

Acheteur Vérifié

Published on 17/07/2021 à 11h09 following a purchase from 16/07/2021

Perfect!

Translated reviews

Acheteur Vérifié

Published on 17/07/2021 à 01h48 following a purchase from 16/07/2021

Julien is very kind. Well explained for the methods.

Translated reviews

Acheteur Vérifié

Published on 16/07/2021 à 21h08 following a purchase from 12/07/2021

Product conforms to a good price.
Serious site, fast shipping and delivery.

Translated reviews

Acheteur Vérifié

Published on 15/07/2021 à 21h58 following a purchase from 15/07/2021

As a beginner in surf skating, I called the store for advice. Really very happy, they took the time to guide me and recommend the best boards for my partner and myself: result, here we are equipped with a Carver C7 and a Yow Malibu! Will they dethrone our OneWheels!?

Translated reviews

Acheteur Vérifié

Published on 13/07/2021 à 22h11 following a purchase from 13/07/2021

Order delivered quickly the next day Very satisfied with the customer service availability kindness patience I had to exchange 2 times to find the right size It's done Thank you

Translated reviews

Acheteur Vérifié

Published on 13/07/2021 à 15h53 following a purchase from 08/07/2021

Perfect.

Translated reviews

Acheteur Vérifié

Published on 13/07/2021 à 01h24 following a purchase from 12/07/2021

Excellent

Translated reviews

Acheteur Vérifié

Published on 12/07/2021 à 09h24 following a purchase from 10/07/2021

Good shipping

Translated reviews

Acheteur Vérifié

Published on 12/07/2021 à 08h23 following a purchase from 11/07/2021

Very good site I would recommend

Translated reviews

Acheteur Vérifié

Published on 11/07/2021 à 15h04 following a purchase from 10/07/2021

Super welcome very good advice

Translated reviews

Acheteur Vérifié

Published on 10/07/2021 à 20h26 following a purchase from 10/07/2021

excellent.

Translated reviews

Acheteur Vérifié

Published on 10/07/2021 à 15h09 following a purchase from 09/07/2021

Very good and very nice sellers who know their stuff and give good advice

Translated reviews

Acheteur Vérifié

Published on 10/07/2021 à 01h41 following a purchase from 08/07/2021

Good

Translated reviews

Acheteur Vérifié

Published on 09/07/2021 à 20h54 following a purchase from 07/07/2021

I buy all my bodyboard gear there, the team is super professional and attentive to offer what suits you best! Impeccable service! (advice, delivery, and customer service)

Translated reviews

Acheteur Vérifié

Published on 08/07/2021 à 20h27 following a purchase from 08/07/2021

Well perfect good advice

Translated reviews

Acheteur Vérifié

Published on 08/07/2021 à 15h05 following a purchase from 04/07/2021

Perfect!!!

Translated reviews

Acheteur Vérifié

Published on 08/07/2021 à 09h00 following a purchase from 07/07/2021

Nice advice for my Sniper bodyboard, impeccable service

Translated reviews