HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Hello Sir,
Thank you for your feedback! Hoping to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2020
Very nice skateboard, quality product, received very quickly.
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Response from HawaiiSurf
Hello,
What a pleasure to read your positive review, we wish you a good ride with your new gem! Thank you for your feedback and we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
perfect and delivered very quickly
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Response from HawaiiSurf
Hello Sir,
Thank you for your positive feedback! Hoping to see you again very soon.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2020
Order as expected, fast delivery and quality products
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Response from HawaiiSurf
Hello Sir,
Thank you for your positive feedback! We hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
perfect
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Response from HawaiiSurf
Hello Sir,
Thank you for your positive feedback, see you very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2020
Very happy. Order placed on a Sunday around 9 PM, delivered on Wednesday morning near Montpellier despite the issues related to Covid19.
Good gear, nothing to complain about.
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Response from HawaiiSurf
Hello Sir,
What a pleasure to read your shopping experience with HawaiiSurf, we thank you for your positive feedback and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
Perfect! Fast delivery even during confinement!
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Response from HawaiiSurf
Hello Sir,
Thank you! Thank you for your positive feedback, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
Quality site. Choice items. Competitive prices :)
Delivery times respected
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Response from HawaiiSurf
Hello Sir,
A succession of incomparable and pleasant words to read! Thank you for this positive feedback, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2020
Satisfied. We received our order very quickly despite the COVID19 health conditions.
QUALITY PRODUCT, only downside is no maintenance advice in French.
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Response from HawaiiSurf
Hello Madam,
Very interesting remark! We will do what is necessary for the product description to meet your request. Thank you for this positive and constructive feedback that helps us evolve day by day, hoping to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2020
Very satisfied with my product, ultra fast delivery
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Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read your positive feedback, we thank you and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
Nothing to say, impeccable service
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Response from HawaiiSurf
Hello Madam,
We have a little word to address to you, THANK YOU for this positive feedback! We hope to see you again very soon.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2020
Satisfied
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Response from HawaiiSurf
Hello,
Then that's the main thing! Thank you for this positive feedback and see you very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2020
very good follow-up
professional service
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Response from HawaiiSurf
Hello Sir,
It is with great pleasure that we read your positive review, we thank you and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2020
Fast order, and good material :)
Translated reviews
Response from HawaiiSurf
Hello Sir,
Thank you for this positive feedback, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
Fast delivery, compliant product, perfect.
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Response from HawaiiSurf
Hello Sir,
A succession of pleasant words to read, what could be better? Perhaps a big thank you, see you very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2020
Perfect, delivery on time despite covid-19. Roller received on the day of the birthday wow
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Response from HawaiiSurf
Hello Sir,
That was indeed the best gift without any modesty! Haha
Thank you for this positive review, a happy birthday a little late and above all we say see you very soon for a new adventure!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
Great experience. I messaged them on FB for help choosing a model and size and they replied really quickly. The product was dispatched really quickly and I'm really happy with it!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2020
Super fast delivery despite the confinement situation!
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Response from HawaiiSurf
Hello Madam,
We thank you for your positive review and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2020
Despite the lockdown, top service. I received my 2 skates in 3 days. Wonderfully packaged, no risk for them. A big thank you, one of the boards was my son's birthday gift. You can order with your eyes closed.
Translated reviews
Response from HawaiiSurf
Hello Sir,
What joy to know that your son received his birthday gift despite the unprecedented situation, it is a real pleasure to contribute to this unforgettable event that we experience only once a year, you made it special!
Thank you for this positive review, hoping to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2020
Super fast delivery despite the current situation! Thank you, you are the best!
Translated reviews
Response from HawaiiSurf
Hello Madam,
It is with great pleasure that we read your positive review, we thank you and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2020
Perfect payment, ultra-fast delivery despite the context, nothing to report, very professional!
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is with great pleasure that we read your review, we thank you and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2020
Very good product and speed of delivery
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for this positive review and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2020
Fast delivery for the complicated period. Top aesthetic roller and works very well for my 8-year-old daughter.
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Response from HawaiiSurf
Hello Sir,
We are very happy to have contributed to your little one's happiness, thank you for this positive review and see you very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
Awesome when I was a teenager, still awesome for my daughter's adolescence.
Will it be the same when I become a grandfather?
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Response from HawaiiSurf
Hello Sir,
Nothing is more pleasant to read than your feedback tonight! For over 40 years we have been trying to provide services that meet our clientele's expectations, which is indisputable! When the day comes when you become a grandfather, and we wish that for you, we will always be here, thank you for your feedback and we say see you very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2020
Order arrived quickly and well packaged.
I recommend.
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Response from HawaiiSurf
Hello Sir,
We thank you for your positive feedback and hope to see you again very soon, especially a big THANK YOU for your recommendation!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2020
Nothing to report, fast delivery despite COVID-19. The product perfectly meets my expectations
Translated reviews
Response from HawaiiSurf
Hello Madam,
It is with pleasure that we read your positive feedback, we thank you and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2020
Product as described.
Fast delivery.
I recommend.
Thank you Hawaii surf! Very good site.
Happy with my Rio skates. Good quality/price ratio.
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Response from HawaiiSurf
Hello Sir,
It is us who thank you for your positive review, it is a pleasure to see that your experience went very well with HawaiiSurf, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
Very good site, fast and reliable shipping
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Response from HawaiiSurf
Hello Sir,
What a pleasure to read your review, we thank you for all these positive qualifiers, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2020
Top order, fast and quality product thank you
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is up to us to thank you for your positive review, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
Fast and in accordance with the order
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read your feedback, we thank you and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2020
Very interesting prices, on-time delivery and super quality product, thank you!
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
Fast and compliant summer.
Translated reviews
Response from HawaiiSurf
Hello,
We thank you for your positive review and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2020
Impeccable delivery tracking despite the lockdown, maybe a little lack of clarity regarding the availability of certain products in stock.
Translated reviews
Response from HawaiiSurf
Hello Sir,
We thank you for your feedback and especially we apologize for this lack of clarity, our customer service has done what is necessary to provide you with additional information regarding your order, we wish you a good ride with your product and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
Perfect fast delivery
Translated reviews
Response from HawaiiSurf
Hello Sir,
We thank you for your positive review and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
Ultra fast shipping + top product
Translated reviews
Response from HawaiiSurf
Hello Madam,
It is a real pleasure to read your positive review, we are happy about it! We want to thank you and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2020
Skate received quickly.
Translated reviews
Response from HawaiiSurf
Hello Sir,
We thank you for your positive review and are happy to see that your order arrived quickly to you!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
Very responsive even during this period.
Reachable and very pleasant team.
I recommend 100%
Translated reviews
Response from HawaiiSurf
Hello Sir,
What a pleasure to read your satisfaction with our services, we thank you and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
Once the bearings are lubricated, it's a real pleasure to ride quietly with them.
And on top of that, they seem very SOLID
THANK YOU HAWAII SURF for your services
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Response from HawaiiSurf
Hello Sir,
We read your positive review with great interest, we thank you and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2020
I received my order very quickly and that is really pleasant, however I ordered a red Habitat dock and received a green one. And the same for the trucks, I ordered them with the red venture logo (the classic) and those are not the ones I received.. in the end the whole set works very well but it was not my original choice so a bit disappointed in that regard...
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Response from HawaiiSurf
Hello Sir,
We are sorry to learn that an error occurred with your order, if you have not yet assembled your skateboard we can still discuss sending you the products that match your request. We still thank you for your positive feedback and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2020
No issues
Translated reviews
Response from HawaiiSurf
Hello Sir,
We are happy that everything went very well, we thank you for your positive review and hope to see you again very soon!
The HawaiiSurf team.
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