Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2, 4 and 5 stars

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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/02/2020
Nothing to say, everything is perfect
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Response from HawaiiSurf
Hello Sir,
Thank you for your positive feedback, we look forward to seeing you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2020
Top product, and at a good price. Very fast shipping and delivery. Perfect, thank you!
Translated reviews
Response from HawaiiSurf
Hello Sir,
Thank you for this positive feedback, we appreciate it!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2020
Very fast delivery, product as described, well packaged
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Response from HawaiiSurf
Hello Sir,
We thank you for your positive and constructive feedback, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2020
Well received
Translated reviews
Response from HawaiiSurf
Hello Sir,
We thank you for your feedback, see you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2020
Great so far, we haven't tried it in real situations yet
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Response from HawaiiSurf
Hello Sir,
We would like to thank you for your positive feedback, we hope to see you again very soon.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2020
Reliable site!
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Response from HawaiiSurf
Hello Madam,
Thank you for your review, and we appreciate your recommendation. See you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/02/2020
My board arrived broken due to transport...
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Response from HawaiiSurf
Hello Sir,
Our entire team is deeply saddened by this news which has concerned us all today. The carrier has been informed, we will discuss together tomorrow regarding your surfboard to see what procedures are possible to address this incident. We sincerely apologize for this inconvenience...
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2020
Super Rollerblades!
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Response from HawaiiSurf
Hello Madam,
We wish you good sessions with your Rollerblades, we thank you for your feedback and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2020
Good delay
Translated reviews
Response from HawaiiSurf
Hello Sir,
We thank you for your positive feedback!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
Impeccable customer service. I was missing some information about the item I wanted to order and they perfectly answered my questions.
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Response from HawaiiSurf
Hello Madam,
It is a real pleasure to read you, we thank you for this positive feedback, we say see you very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
Order as described and very fast shipping
Translated reviews
Response from HawaiiSurf
Hello Sir,
We would like to thank you for your positive feedback, hoping to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2020
Order ease, announced delivery times were respected .... Perfect!
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Response from HawaiiSurf
Hello Sir,
We thank you for your very positive and pleasant review to read! We hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2020
perfect.
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Response from HawaiiSurf
Hello Madam,
What a pleasure to read your positive review, see you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2020
Fast shipping, excellent service upon receipt
Translated reviews
Response from HawaiiSurf
Hello Sir,
We thank you for your positive feedback, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2020
Top!
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Response from HawaiiSurf
Hello Sir,
We thank you for your feedback, see you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2020
Fast shipping, received in two days, well-packaged parcel, perfect item, very polite customer service, I recommend!!!
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Response from HawaiiSurf
Hello Madam,
We are pleased to read your positive review, we are very happy to learn that all our services met your expectations. We hope to see you again very soon.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2020
Very fast
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Response from HawaiiSurf
Hello Sir,
We thank you for your positive feedback, see you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2020
Fast and perfect delivery
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Response from HawaiiSurf
Hello Sir,
We thank you for your review, we hope to see you again very soon on HawaiiSurf.
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2020
Very good!
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Response from HawaiiSurf
Hello,
We thank you for your positive feedback, see you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2020
I recommend the purchase as well as the delivery, but I find that there are missing product explanations on the site.
Translated reviews
Response from HawaiiSurf
Hello Madam,
Thank you for your feedback, can you tell us what information was missing on the site regarding your product so we can provide additional information?
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2020
Fast delivery, quality products.
I am very satisfied with my order.
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2020
Great, 5*.
Translated reviews
Response from HawaiiSurf
Hello,
Thank you for your positive review, see you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2020
Fast and compliant
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Response from HawaiiSurf
Hello Sir,
Thank you for your positive review, see you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2020
Order shipped on time
In good condition
Paper invoice included
Great service
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Response from HawaiiSurf
Hello,
Thank you for this very pleasant review to read!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2020
Perfect in every way: impeccable product, fast delivery, and serious carrier!
I recommend.
Translated reviews
Response from HawaiiSurf
Hello,
What a pleasure to read you! Thank you for sharing your experience with us.
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2020
Super fast, nothing to report
Translated reviews
Response from HawaiiSurf
Hello Sir,
Thank you for your feedback, see you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2020
Quality site, a lot of choices available, interesting promotions
Translated reviews
Response from HawaiiSurf
Hello Madam,
We thank you for this very pleasant review to read, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2020
Good
Translated reviews
Response from HawaiiSurf
Hello Sir,
We thank you for your review!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2020
Very good
Translated reviews
Response from HawaiiSurf
Hello Sir,
We are happy to know that our service has been very good for you.
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2020
Product as described.
Perfect.
Fast delivery
Translated reviews
Response from HawaiiSurf
Hello Sir,
Thank you for your feedback regarding your order, we appreciate it!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2020
All good
Translated reviews
Response from HawaiiSurf
Hello Sir,
We are delighted to learn that everything went very well for you on our e-commerce store!
Hoping to see you again very soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2020
Item in stock and well delivered. :)
Translated reviews
Response from HawaiiSurf
Hello Sir,
Thank you for this positive review, we hope to see you again very soon!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2020
This time and only this time, the package was poorly packaged, the parcel was torn but fortunately no consequences for the delivered product.
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Response from HawaiiSurf
Hello Sir,
We are sorry that this experience with our delivery person did not go well. Thank you for your loyalty and for bringing this to our attention.
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2020
Super fast, impeccable from start to finish. Highly recommended.
Translated reviews
Response from HawaiiSurf
Hello Madam,
What a pleasure to read your recommendation! We thank you for it.
See you soon for another incredible experience! :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2020
Very fast delivery.
Product well packaged.
Translated reviews
Response from HawaiiSurf
Hello Sir,
Thank you for this positive review, we are happy that your experience with our online store went very well!
See you soon; the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2020
Great shop, always good advice. Delivery problem at the relay point resolved in 2 seconds with a call to HawaiiSurf customer service.
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is with pleasure that we read your positive review, we are happy to see that our customer service was able to respond instantly to your needs! Hoping to see you again very soon, we wish you a good day:
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2020
Completely satisfied with the website and customer service of Hawaii Surf. Great courtesy and professionalism. Very good advice, ultra-fast response, and impeccable delivery... Go ahead with your eyes closed
Translated reviews
Response from HawaiiSurf
Hello Madam,
What a pleasure to read you! Thank you for sharing your experience with our online store and customer service. We hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2020
Perfect
Translated reviews
Response from HawaiiSurf
Hello Sir,
We are happy to read your review, we thank you and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2020
Perfect. Excellent product.
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for this review. See you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2020
Efficient, fast RAS
Translated reviews
Response from HawaiiSurf
Hello Sir,
We are delighted to learn that your experience with HawaiiSurf went very well, we hope to see you again very soon!
The HawaiiSurf team.
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