Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié

Published on 10/02/2020 à 19h13 following a purchase from 31/01/2020

Missing information about shipping. I saw the equipment arrive without being informed even though I had called to inquire.
Fortunately, I was present by chance.

Translated reviews

Response from HawaiiSurf Published on 11/02/2020

Hello Sir,
Very surprising that you did not receive tracking on your order, we apologize for this inconvenience. We thank you for taking the time to write to us, we hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 10/02/2020 à 18h53 following a purchase from 28/01/2020

Rather satisfied. Delivery a bit longer than announced.

Translated reviews

Response from HawaiiSurf Published on 11/02/2020

Hello Sir,
We are sorry to learn that your delivery was unusually long, however we hope to see you again very soon for a new and shorter experience regarding waiting time. Thank you for sharing your experience through this review!
The HawaiiSurf team.

Acheteur Vérifié

Published on 10/02/2020 à 18h28 following a purchase from 04/02/2020

The best prices, a delivery respected to the letter, a great product, a great ease of purchase, in short, the best!

Translated reviews

Response from HawaiiSurf Published on 11/02/2020

Hello,
It is a real pleasure to read you, we are pleased to learn that your experience with HawaiiSurf went well in every way! Thank you for your detailed and positive feedback.
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 10/02/2020 à 18h28 following a purchase from 02/02/2020

Serious, package received on time, well packaged (pretty cool for surfing)
I recommend

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Response from HawaiiSurf Published on 11/02/2020

Hello Sir,
What a pleasure to read your review, we thank you and would be happy to see you among us soon.
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 10/02/2020 à 10h59 following a purchase from 31/01/2020

Perfect, I called because it was a gift, I received good advice and the material is great!!!

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Response from HawaiiSurf Published on 10/02/2020

Hello Madam,
It is a pleasure to read you, we thank you for your positive review! Hoping to see you again very soon!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 08/02/2020 à 19h40 following a purchase from 01/02/2020

Perfect, on time

Translated reviews

Response from HawaiiSurf Published on 10/02/2020

Hello Sir,
Thank you for your positive review, glad your experience went well with HawaiiSurf.
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 08/02/2020 à 11h20 following a purchase from 02/02/2020

Fast delivery, good quality product

Translated reviews

Response from HawaiiSurf Published on 10/02/2020

Hello Madam,
We thank you for taking the time to write to us, we hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 07/02/2020 à 17h20 following a purchase from 29/01/2020

Nothing to criticize, thank you. Best regards

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Response from HawaiiSurf Published on 10/02/2020

Hello Sir,
We would like to thank you for your feedback, hoping to see you again very soon!
Have a nice day, see you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 07/02/2020 à 16h11 following a purchase from 01/02/2020

Happy with my purchase and delivery was perfect thank you!!!

Translated reviews

Response from HawaiiSurf Published on 07/02/2020

Hello Sir,
We are happy to learn that your order went well on HawaiiSurf, we thank you for your review.
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 07/02/2020 à 15h46 following a purchase from 01/02/2020

We searched for this pad for a long time and finally found it at HawaiiSurf. Item as ordered and received on time. Thank you

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Response from HawaiiSurf Published on 07/02/2020

Hello Sir,
It is a real pleasure to read your experience with HawaiiSurf, you found your happiness and that is what matters to us, we thank you for your positive review and hope to see you again very soon on our website.
The HawaiiSurf team.

Acheteur Vérifié

Published on 07/02/2020 à 15h32 following a purchase from 02/02/2020

Fast reception and as described! Very satisfied!

Translated reviews

Response from HawaiiSurf Published on 07/02/2020

Hello Madam,
We thank you for your positive review, we hope to see you again very soon on HawaiiSurf.
The HawaiiSurf team.

Acheteur Vérifié

Published on 07/02/2020 à 15h14 following a purchase from 30/01/2020

perfect order. Purchase as expected.; Nothing to say. Seller to recommend

Translated reviews

Response from HawaiiSurf Published on 07/02/2020

Hello Madam,
It is a real pleasure to read you, we thank you for taking the time to write to us and we are delighted to learn that your experience went very well with our customer service!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 07/02/2020 à 14h57 following a purchase from 02/02/2020

Fast shipping and as described

Translated reviews

Response from HawaiiSurf Published on 07/02/2020

Hello Sir,
We are delighted to read your review, thank you for taking the time to write it to us?
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 07/02/2020 à 14h44 following a purchase from 30/01/2020

Fast
Efficiency
But the drop-off is a bit far from my home

Translated reviews

Response from HawaiiSurf Published on 07/02/2020

Hello Sir,
We thank you for your review, see you soon.
The HawaiiSurf team.

Acheteur Vérifié

Published on 07/02/2020 à 14h31 following a purchase from 31/01/2020

Order received quickly and as expected. Great product!

Translated reviews

Response from HawaiiSurf Published on 07/02/2020

Hello Sir,
We thank you for your review, we are delighted to see that your experience with HawaiiSurf went well!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 07/02/2020 à 14h15 following a purchase from 02/02/2020

It was TOP!

Translated reviews

Response from HawaiiSurf Published on 07/02/2020

Hello,
We thank you for your positive review, we hope to see you again very soon on HawaiiSurf?
The HawaiiSurf team.

Acheteur Vérifié

Published on 07/02/2020 à 14h10 following a purchase from 02/02/2020

Very fast and careful.
Attractive price.
Nothing to say

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Response from HawaiiSurf Published on 07/02/2020

Hello Sir,
We thank you for your positive review, we hope to see you again very soon on HawaiiSurf!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 07/02/2020 à 14h05 following a purchase from 02/02/2020

After a first average experience, order never received, late refund.. I tried Hawaii surf again.. and this time, top!! Order processed quickly, shipped directly and received in 48h.. product as described, very fair price (sales).. good experience, I would recommend without worries..

Translated reviews

Response from HawaiiSurf Published on 07/02/2020

Hello Sir,
It is a real pleasure to read that this new experience with HawaiiSurf went well, we constantly strive to improve our services! We would like to thank you for this positive review!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 07/02/2020 à 14h01 following a purchase from 30/01/2020

Impeccable

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Response from HawaiiSurf Published on 11/02/2020

Hello Madam,
Great, we thank you for your positive review!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 07/02/2020 à 06h54 following a purchase from 27/01/2020

Perfect

Translated reviews

Response from HawaiiSurf Published on 07/02/2020

Hello Sir,
Thank you for your positive feedback, see you soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 07/02/2020 à 06h03 following a purchase from 27/01/2020

Fast delivery

Translated reviews

Response from HawaiiSurf Published on 07/02/2020

Hello Sir,
We would like to thank you for your positive feedback, we hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 06/02/2020 à 15h37 following a purchase from 27/01/2020

Great!

Translated reviews

Response from HawaiiSurf Published on 06/02/2020

Hello Sir,
We thank you for your feedback, we hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 05/02/2020 à 19h44 following a purchase from 16/01/2020

product arrived on time

Translated reviews

Response from HawaiiSurf Published on 06/02/2020

Hello Sir,
We thank you for your review and are happy to learn that your experience with HawaiiSurf went as you wished!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 05/02/2020 à 12h06 following a purchase from 29/01/2020

Order received on time, product conforms to photos and descriptions. I recommend this website.

Translated reviews

Response from HawaiiSurf Published on 05/02/2020

Hello Madam,
We thank you for your positive feedback and especially for your recommendation, we hope to see you again very soon on HawaiiSurf.
The HawaiiSurf team.

Acheteur Vérifié

Published on 04/02/2020 à 14h06 following a purchase from 29/01/2020

Great price and fast delivery

Translated reviews

Response from HawaiiSurf Published on 04/02/2020

Hello Sir,
We thank you for your positive comment, we hope to see you again very soon on our website!
The HawaiiSurf team.

Acheteur Vérifié

Published on 03/02/2020 à 17h12 following a purchase from 26/01/2020

Very fast handling and delivery, the jeans fit me perfectly. So much that I now hesitate to wear them for my future sessions. Thank you to the team for their competence

Translated reviews

Response from HawaiiSurf Published on 04/02/2020

Hello Sir,
It is a real pleasure to read your satisfaction, we are delighted to see that your experience on HawaiiSurf went very well! Thank you for your review :)
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 03/02/2020 à 10h27 following a purchase from 23/01/2020

Fast shipping, fair price, 30 years ( +- of existence I even know more ) why go to Ama Zone?

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Response from HawaiiSurf Published on 03/02/2020

Hello Sir,
We thank you for this positive review, you compare us to a big distributor, we hope to reach their level!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 02/02/2020 à 18h14 following a purchase from 24/01/2020

Very good article!!!

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Response from HawaiiSurf Published on 03/02/2020

Hello Madam,
We would like to thank you for your review, we hope to see you again soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 02/02/2020 à 15h02 following a purchase from 27/01/2020

Perfect

Translated reviews

Response from HawaiiSurf Published on 03/02/2020

Hello Madam,
We thank you for your positive feedback!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 02/02/2020 à 14h13 following a purchase from 27/01/2020

Careful shipping, customer service okay.

Translated reviews

Response from HawaiiSurf Published on 03/02/2020

Hello Sir,
We are happy to see and read that all our services have met your expectations! We would like to thank you for your positive feedback!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 02/02/2020 à 14h06 following a purchase from 28/01/2020

Fast and efficient. Delivery time respected. Well done

Translated reviews

Response from HawaiiSurf Published on 03/02/2020

Hello Sir,
We thank you for your positive feedback, we are happy to count you among our customers!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 01/02/2020 à 19h12 following a purchase from 17/12/2019

Very good and professional and attentive, I recommend

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Response from HawaiiSurf Published on 03/02/2020

Hello Madam,
We would like to thank you for your recommendation and for taking the time to write your review, which is very satisfying for us to read. We hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 01/02/2020 à 09h08 following a purchase from 17/01/2020

Very fast

Translated reviews

Response from HawaiiSurf Published on 03/02/2020

Hello Madam,
We are very happy to learn that your order arrived to you very quickly and we thank you for writing to us!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 31/01/2020 à 23h21 following a purchase from 19/01/2020

Perfect

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Response from HawaiiSurf Published on 03/02/2020

Hello Sir,
Thank you for your review, we look forward to seeing you again very soon on our website!
The HawaiiSurf team.

Acheteur Vérifié

Published on 31/01/2020 à 21h51 following a purchase from 26/01/2020

Complete order and in an indisputable time! Great job

Translated reviews

Response from HawaiiSurf Published on 03/02/2020

Hello Sir,
It is a real pleasure for us to read your review, we are happy that your experience on our website went well!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 31/01/2020 à 19h49 following a purchase from 25/01/2020

Clear site with a lot of choices
Reliable and fast delivery.
Thank you

Translated reviews

Response from HawaiiSurf Published on 03/02/2020

Hello Sir,
We thank you for your positive review regarding our website, we are happy to see that your purchase on our site went well!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 31/01/2020 à 14h05 following a purchase from 26/01/2020

Great jacket great price the best of the best.

Translated reviews

Response from HawaiiSurf Published on 31/01/2020

Hello Sir,
We are happy to hear from you and we thank you for your positive review! We hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 31/01/2020 à 14h03 following a purchase from 25/01/2020

Fast and careful shipping, item as described.
Very good!

Translated reviews

Response from HawaiiSurf Published on 31/01/2020

Hello Sir,
We are delighted to see that your order on our website went well, we thank you for taking the time to write your positive review!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 31/01/2020 à 14h00 following a purchase from 24/01/2020

FAST AND SERIOUS SERVICE. I RECOMMEND.

Translated reviews

Response from HawaiiSurf Published on 31/01/2020

Hello Sir,
We thank you for sharing your shopping experience on our website and especially for your recommendation! We are delighted that everything went very well!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 31/01/2020 à 13h53 following a purchase from 25/01/2020

Fast delivery and everything was in good condition. Just need to ride now

Translated reviews

Response from HawaiiSurf Published on 31/01/2020

Hello Sir,
We just wish you to have lots of fun in the resorts! Thank you for your positive review!
See you soon, the HawaiiSurf team.