Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2 and 5 stars

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Acheteur Vérifié

Published on 07/12/2018 à 09h57 following a purchase from 02/12/2018

Fast delivery, order as expected, quality products

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Acheteur Vérifié

Published on 07/12/2018 à 07h08 following a purchase from 26/11/2018

Nothing to report. As soon as ordered, the package was shipped.

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Acheteur Vérifié

Published on 07/12/2018 à 07h05 following a purchase from 02/12/2018

Very good. Efficient

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Acheteur Vérifié

Published on 07/12/2018 à 06h39 following a purchase from 02/12/2018

We are satisfied with our purchase on a simple site and delivery was okay, thanks to everyone

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Acheteur Vérifié

Published on 07/12/2018 à 02h38 following a purchase from 01/12/2018

Order sent quickly and team available and responsive following the unavailability of the ordered product

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Acheteur Vérifié

Published on 06/12/2018 à 07h07 following a purchase from 01/12/2018

top !!

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Acheteur Vérifié

Published on 05/12/2018 à 13h55 following a purchase from 23/11/2018

Perfect

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Acheteur Vérifié

Published on 04/12/2018 à 19h48 following a purchase from 30/11/2018

Even though the delivery was disrupted by external reasons, which were not under HS's control, everything went very well, the store stayed in contact, and the product was perfect.

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Acheteur Vérifié

Published on 04/12/2018 à 07h15 following a purchase from 06/10/2018

Efficient and fast

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Acheteur Vérifié

Published on 04/12/2018 à 04h31 following a purchase from 25/11/2018

Fast delivery

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Acheteur Vérifié

Published on 03/12/2018 à 21h26 following a purchase from 28/11/2018

Super top !

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Acheteur Vérifié

Published on 03/12/2018 à 13h33 following a purchase from 02/11/2018

Very good delivery time. But to get the ffrs member discount, the process is not cool because you have to request the discount by email!

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Acheteur Vérifié

Published on 03/12/2018 à 11h57 following a purchase from 22/11/2018

the site is very well organized

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Acheteur Vérifié

Published on 03/12/2018 à 10h38 following a purchase from 26/11/2018

fast and secure delivery
Product identical to the one ordered
I recommend

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Acheteur Vérifié

Published on 03/12/2018 à 10h17 following a purchase from 09/10/2018

fast delivery and the package was very well packaged.
very serious.
and a very good idea these -20% extension
thank you again

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Acheteur Vérifié

Published on 03/12/2018 à 09h43 following a purchase from 28/11/2018

Fast delivery and product meets my expectations

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Acheteur Vérifié

Published on 02/12/2018 à 21h17 following a purchase from 12/11/2018

super fast

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Acheteur Vérifié

Published on 02/12/2018 à 19h12 following a purchase from 25/11/2018

order received on time. Well packaged.

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Acheteur Vérifié

Published on 02/12/2018 à 18h38 following a purchase from 23/11/2018

fast delivery, reliable site.

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Acheteur Vérifié

Published on 02/12/2018 à 16h17 following a purchase from 13/11/2018

Pro friendly and passionate

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Acheteur Vérifié

Published on 02/12/2018 à 15h21 following a purchase from 25/11/2018

The order went very well.

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Acheteur Vérifié

Published on 02/12/2018 à 14h26 following a purchase from 28/10/2018

Quality service. Don't hesitate!

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Acheteur Vérifié

Published on 02/12/2018 à 13h07 following a purchase from 21/10/2018

I recommend.

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Acheteur Vérifié

Published on 02/12/2018 à 11h58 following a purchase from 20/11/2018

very good

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Acheteur Vérifié

Published on 02/12/2018 à 11h33 following a purchase from 16/10/2018

A complete site for all tastes.
And very fast shipping.

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Acheteur Vérifié

Published on 02/12/2018 à 11h15 following a purchase from 25/10/2018

Very good site!

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Acheteur Vérifié

Published on 02/12/2018 à 10h49 following a purchase from 23/10/2018

Ultra short shipping time

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Acheteur Vérifié

Published on 02/12/2018 à 10h31 following a purchase from 25/11/2018

User-friendly

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Acheteur Vérifié

Published on 02/12/2018 à 10h15 following a purchase from 25/11/2018

Very good, we found what we were looking for and the shipping is fast!

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Acheteur Vérifié

Published on 02/12/2018 à 10h09 following a purchase from 24/11/2018

Delay in delivery so I contacted Hawaii Surf who was very responsive and sent me proof of receipt of the package, well done!!
...I was waiting for a text message notifying me that my package was available, apparently it was never sent by the relay point, too bad...but the package was waiting for me...perfectly packaged

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Acheteur Vérifié

Published on 02/12/2018 à 10h07 following a purchase from 30/10/2018

Good site, order received on time, very quickly

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Acheteur Vérifié

Published on 02/12/2018 à 10h07 following a purchase from 23/11/2018

Very good advice, they took the necessary time to inform me! I am very satisfied with my order

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Acheteur Vérifié

Published on 01/12/2018 à 15h30 following a purchase from 31/10/2018

As with my previous order, Hawaii Surf was perfect

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Acheteur Vérifié

Published on 01/12/2018 à 13h24 following a purchase from 25/11/2018

Too beautiful and great for the outdoors

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Acheteur Vérifié

Published on 01/12/2018 à 13h15 following a purchase from 28/11/2018

Very serious

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Acheteur Vérifié

Published on 01/12/2018 à 13h12 following a purchase from 29/11/2018

Super nice and practical site and top delivery

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Acheteur Vérifié

Published on 01/12/2018 à 11h45 following a purchase from 23/11/2018

Good

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Acheteur Vérifié

Published on 01/12/2018 à 09h28 following a purchase from 20/11/2018

a dynamic and super efficient team! I highly recommend

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Acheteur Vérifié

Published on 30/11/2018 à 21h27 following a purchase from 11/11/2018

Fast and compliant delivery. Very good price as well. I recommend.

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Acheteur Vérifié

Published on 30/11/2018 à 20h16 following a purchase from 26/11/2018

Compliant with what I ordered, happy with fast delivery, great

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