Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2 and 5 stars

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Acheteur Vérifié

Published on 24/09/2018 à 16h47 following a purchase from 19/09/2018

Efficient advisor and attentive :-)

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Acheteur Vérifié

Published on 24/09/2018 à 13h36 following a purchase from 20/09/2018

Delivery in less than 24 hours and free. Great

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Acheteur Vérifié

Published on 23/09/2018 à 23h06 following a purchase from 19/09/2018

Fast and perfect. Excellent.

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Acheteur Vérifié

Published on 23/09/2018 à 21h14 following a purchase from 19/09/2018

Super fast delivery. Order before 3 PM and received the next evening. Absolute efficiency

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Acheteur Vérifié

Published on 23/09/2018 à 20h38 following a purchase from 17/09/2018

Order received very quickly

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Acheteur Vérifié

Published on 23/09/2018 à 11h58 following a purchase from 19/09/2018

Very good product, at a good price and delivered in 48 hours. Product description accurate.

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Acheteur Vérifié

Published on 22/09/2018 à 09h39 following a purchase from 17/09/2018

Respect for the delivery deadline

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Acheteur Vérifié

Published on 20/09/2018 à 20h49 following a purchase from 13/09/2018

Top

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Acheteur Vérifié

Published on 20/09/2018 à 19h07 following a purchase from 24/08/2018

Good experience, deadlines respected, shipping service responsive to questions asked and product as expected upon arrival.

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Acheteur Vérifié

Published on 20/09/2018 à 16h47 following a purchase from 16/09/2018

I highly recommend! Very fast shipping, and quality. Thank you very much and see you soon

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Acheteur Vérifié

Published on 19/09/2018 à 16h11 following a purchase from 15/09/2018

Fast delivery

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Acheteur Vérifié

Published on 19/09/2018 à 15h33 following a purchase from 15/09/2018

Product ordered on Saturday, received on Tuesday! That's fast and serious! Nothing to complain about!

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Acheteur Vérifié

Published on 19/09/2018 à 13h03 following a purchase from 14/09/2018

Very fast delivery

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Acheteur Vérifié

Published on 17/09/2018 à 22h18 following a purchase from 13/09/2018

Super products, order arrived 2 days after the online order with delivery to a pickup point.

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Acheteur Vérifié

Published on 16/09/2018 à 21h48 following a purchase from 11/09/2018

Very good! The time is respected on time, a flawless performance!

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Acheteur Vérifié

Published on 16/09/2018 à 15h06 following a purchase from 12/09/2018

Very fast delivery, package in perfect condition! And product that perfectly meets my expectations!

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Acheteur Vérifié

Published on 15/09/2018 à 15h37 following a purchase from 11/09/2018

Top! No issues.

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Acheteur Vérifié

Published on 15/09/2018 à 14h22 following a purchase from 10/09/2018

very good

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Acheteur Vérifié

Published on 15/09/2018 à 13h20 following a purchase from 09/09/2018

Very good site! I received my board in 3 days.

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Acheteur Vérifié

Published on 15/09/2018 à 12h15 following a purchase from 11/09/2018

seriously stiff according to the order

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Acheteur Vérifié

Published on 14/09/2018 à 22h10 following a purchase from 09/09/2018

Very good site, reliable and varied

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Acheteur Vérifié

Published on 14/09/2018 à 18h48 following a purchase from 10/09/2018

Good

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Acheteur Vérifié

Published on 14/09/2018 à 02h08 following a purchase from 09/09/2018

Item as described and very quick shipping and reception

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Acheteur Vérifié

Published on 13/09/2018 à 23h53 following a purchase from 09/09/2018

Perfect

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Acheteur Vérifié

Published on 12/09/2018 à 20h23 following a purchase from 08/09/2018

fast, efficient

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Acheteur Vérifié

Published on 12/09/2018 à 19h33 following a purchase from 08/09/2018

Top-notch, order picked up directly at the store with very good reception and good advice

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Acheteur Vérifié

Published on 12/09/2018 à 11h47 following a purchase from 05/09/2018

Super! Package received very quickly and very well packaged, perfect for my son's junior Roller Derby return.

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Acheteur Vérifié

Published on 11/09/2018 à 15h13 following a purchase from 07/09/2018

Excellent site. Order placed on Friday afternoon and received on Saturday morning!!!

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Acheteur Vérifié

Published on 11/09/2018 à 13h35 following a purchase from 06/09/2018

The site is great

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Acheteur Vérifié

Published on 11/09/2018 à 01h44 following a purchase from 05/09/2018

I have ordered from you several times and it was perfect, this time it was rather average, it's the delivery person's fault, I had specified home delivery, and it was redirected to a relay point, while I was home all day, no one came, and I didn't receive a notice either... I had to call FedEx customer service (paid) to find out where this relay was because I had no information to find it, no address! Nothing! (Relay point that closes at 6 PM obviously lol I got my package the next day) because your equipment and service are very often top-notch! This was just to inform (the delivery person probably wanted to finish earlier)

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Acheteur Vérifié

Published on 10/09/2018 à 19h31 following a purchase from 06/09/2018

serious site

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Acheteur Vérifié

Published on 10/09/2018 à 19h29 following a purchase from 05/09/2018

Very good especially thank you very much for the order tracking and the attention you pay to it!!

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Acheteur Vérifié

Published on 10/09/2018 à 14h53 following a purchase from 06/09/2018

very fast, order on Thursday before 3 PM, received on Friday afternoon.

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Acheteur Vérifié

Published on 10/09/2018 à 12h36 following a purchase from 06/09/2018

Simple and super promo!

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Acheteur Vérifié

Published on 10/09/2018 à 10h53 following a purchase from 01/09/2018

Top team (advice / physical and telephone reception) I recommend ;)

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Acheteur Vérifié

Published on 10/09/2018 à 08h22 following a purchase from 05/09/2018

Package as ordered and well-secured packaging. Received quickly. Very satisfied with the service.

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Acheteur Vérifié

Published on 09/09/2018 à 22h50 following a purchase from 05/09/2018

Serious site. I appreciate!

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Acheteur Vérifié

Published on 09/09/2018 à 22h29 following a purchase from 05/09/2018

Nothing to say perfect. Received in 2 days

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Acheteur Vérifié

Published on 09/09/2018 à 12h09 following a purchase from 05/09/2018

a rich offer, a clear site and ultra-fast delivery. Simply perfect!

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Acheteur Vérifié

Published on 08/09/2018 à 23h37 following a purchase from 04/09/2018

Very competitive prices... order received very quickly (2 days)

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