Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2 and 5 stars

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B
Bénédicte B.
Rating: 5 out of 5
following a purchase from 29/12/2024
Very good quality clothes. Fast shipping and impeccable customer service.
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Response from HawaiiSurf
Thank you Bénédicte for this valuable review! We are delighted that you like the items and that our services are satisfactory :) See you very soon on HawaiiSurf!
C
Carole S.
Rating: 2 out of 5
following a purchase from 19/12/2024
Did not receive the ordered product and impossible to reach them by phone
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Gael D.
Rating: 5 out of 5
following a purchase from 22/12/2024
Simple navigation on the site. Product details explicit
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Cécile F.
Rating: 5 out of 5
following a purchase from 26/12/2024
Nothing to say, perfect
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Mikaël T.
Rating: 5 out of 5
following a purchase from 26/12/2024
Super fast shipping
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Jérome B.
Rating: 5 out of 5
following a purchase from 24/12/2024
The shop is very good contact. The board arrived well, well protected for transport. Impeccable. Just need to test the gear!
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Florian B.
Rating: 5 out of 5
following a purchase from 23/12/2024
Fast and efficient delivery!
Quality-price ratio that exceeds my expectations for the product!
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Response from HawaiiSurf
Thank you Florian, we are delighted with this feedback! Good glide and see you soon on HawaiiSurf!
T
Thomas V.
Rating: 5 out of 5
following a purchase from 21/12/2024
Good gear
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Response from HawaiiSurf
Great, thank you Thomas! Good glide and see you next time on HawaiiSurf ;)
G
Gaylord L.
Rating: 5 out of 5
following a purchase from 21/12/2024
Excellent!
Item sent as quickly as possible and received on time during the Christmas period!
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Response from HawaiiSurf
Thank you Gaylord for this feedback! See you next time on HawaiiSurf and... good glide!
A
Alejandro C.
Rating: 5 out of 5
following a purchase from 20/12/2024
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Response from HawaiiSurf
Hello Alejandro! It seems that your review did not work... The entire HawaiiSurf team thanks you for your trust and loyalty through your multiple orders. Have a good day! See you soon ;)
S
Sarah T.
Rating: 5 out of 5
following a purchase from 05/12/2024
Very good
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Response from HawaiiSurf
Thank you Sarah! Have a nice glide and see you soon on HawaiiSurf!
A
Alice L.
Rating: 5 out of 5
following a purchase from 11/12/2024
Fast shipping, Cool store
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Response from HawaiiSurf
Thank you Alice for your feedback on your order and on our Paris Shop! Hoping the wheels ensure you a good glide ;) See you soon at HawaiiSurf!
C
Coralie E.
Rating: 5 out of 5
following a purchase from 18/12/2024
Fast shipping!
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Fabienne S.
Rating: 5 out of 5
following a purchase from 16/12/2024
Perfect
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Valérie H.
Rating: 5 out of 5
following a purchase from 06/12/2024
fast shipping
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Mélodie J.
Rating: 5 out of 5
following a purchase from 07/12/2024
Very good
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Rémi G.
Rating: 5 out of 5
following a purchase from 13/12/2024
Perfect. Order received quickly. No issues.
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Malory M.
Rating: 5 out of 5
following a purchase from 11/12/2024
Fast delivery, quality product, perfect
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William G.
Rating: 5 out of 5
following a purchase from 28/11/2024
Top seller in the store who helped us target this first purchase well!
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Jerome O.
Rating: 5 out of 5
following a purchase from 11/12/2024
Fast shipping, compliant items, seriousness and professionalism of the company. Interesting prices for new equipment. In short, quite top I would say! Thank you
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Cedric G.
Rating: 5 out of 5
following a purchase from 05/12/2024
Fast delivery
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Erwan Stéphanie J.
Rating: 5 out of 5
following a purchase from 29/11/2024
Excellent choice, order shipped quickly.
Pleasant and efficient customer service
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Pascal B.
Rating: 5 out of 5
following a purchase from 11/12/2024
Easy to use and quality material
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Mathieu G.
Rating: 5 out of 5
following a purchase from 05/12/2024
wide enough to fit with relatively thin ski gloves ^^ the leather fits well on both semi-rigid plates, which is impressive and resistant
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Marc S.
Rating: 5 out of 5
following a purchase from 01/12/2024
Product compliant Good tracking of the package Deadline respected
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Emmanuelle M.
Rating: 5 out of 5
following a purchase from 30/11/2024
Good promotion, quickly sent and received quickly.
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Pierre B.
Rating: 5 out of 5
following a purchase from 30/11/2024
5/5 TOP
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Michel P.
Rating: 5 out of 5
following a purchase from 01/12/2024
How to arrive quickly in line with my expectations?
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Philippe D.
Rating: 5 out of 5
following a purchase from 26/11/2024
very satisfied
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Bernard D.
Rating: 5 out of 5
following a purchase from 30/11/2024
Gift that will be opened at Christmas so cannot appreciate the product yet.
See you on December 26!
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Chloé C.
Rating: 5 out of 5
following a purchase from 30/11/2024
Everything was great!
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Jean M.
Rating: 5 out of 5
following a purchase from 27/11/2024
Very good!
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Le Bouedec P.
Rating: 5 out of 5
following a purchase from 29/11/2024
Perfect
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Alexandre B.
Rating: 5 out of 5
following a purchase from 27/11/2024
On time
Products as described
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Bruno L.
Rating: 5 out of 5
following a purchase from 27/11/2024
Great shop! Serious, fast for shipping, all positive.
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Caroline C.
Rating: 5 out of 5
following a purchase from 26/11/2024
Great prices and fast delivery
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Julie M.
Rating: 5 out of 5
following a purchase from 27/11/2024
Impeccable site, clear and fluid. Fast and efficient delivery and shipping, I recommend
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Romane B.
Rating: 5 out of 5
following a purchase from 26/11/2024
Order shipped quickly. The price is very competitive!
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Thomas B.
Rating: 5 out of 5
following a purchase from 23/11/2024
Perfect
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Maxime G.
Rating: 5 out of 5
following a purchase from 26/11/2024
Very good.
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