Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2 and 5 stars

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Acheteur Vérifié

Published on 23/05/2018 à 13h24 following a purchase from 17/05/2018

Received on time. Products as described. No issues.

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Acheteur Vérifié

Published on 23/05/2018 à 10h44 following a purchase from 25/04/2018

Respect for the delivery time

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Acheteur Vérifié

Published on 22/05/2018 à 08h37 following a purchase from 15/05/2018

Fast delivery. Very good.

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Acheteur Vérifié

Published on 21/05/2018 à 18h42 following a purchase from 16/05/2018

Very very heavy! Well packaged, fast shipping.

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Acheteur Vérifié

Published on 21/05/2018 à 14h12 following a purchase from 13/05/2018

Respect for the delivery deadline

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Acheteur Vérifié

Published on 21/05/2018 à 07h22 following a purchase from 16/05/2018

fast delivery. Very good.

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Acheteur Vérifié

Published on 21/05/2018 à 00h37 following a purchase from 15/05/2018

Very very heavy! Well packaged, fast shipping.

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Acheteur Vérifié

Published on 20/05/2018 à 17h44 following a purchase from 16/05/2018

Good site for buying rollers even if sometimes a bit expensive

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Acheteur Vérifié

Published on 20/05/2018 à 09h57 following a purchase from 16/05/2018

Order received in 2 days, I am super happy!

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Acheteur Vérifié

Published on 20/05/2018 à 09h54 following a purchase from 15/05/2018

Very good site

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Acheteur Vérifié

Published on 19/05/2018 à 00h44 following a purchase from 14/05/2018

Fast. Perfect

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Acheteur Vérifié

Published on 18/05/2018 à 19h06 following a purchase from 12/05/2018

Perfect

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Acheteur Vérifié

Published on 18/05/2018 à 18h00 following a purchase from 05/05/2018

I was not informed before the order that the product was not in stock, the date was exceeded by 7 days

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Response from HawaiiSurf Published on 18/05/2018

Hello, the products in WEB exclusivity come directly from the supplier and not from our stock depot, that's why the delivery time is extended. Moreover, with the May holidays, it didn't help with the carriers who were closed on those days. Best regards

Acheteur Vérifié

Published on 18/05/2018 à 17h59 following a purchase from 13/05/2018

Good product, good price, fast shipping

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Acheteur Vérifié

Published on 18/05/2018 à 05h57 following a purchase from 14/05/2018

High quality site, ultra fast delivery service

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Acheteur Vérifié

Published on 17/05/2018 à 21h17 following a purchase from 13/05/2018

Top fast shipping!

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Acheteur Vérifié

Published on 17/05/2018 à 19h26 following a purchase from 12/05/2018

A team that listens, more than friendly and professional, I was very well advised, very happy with my purchase, my rollers were delivered in 24 hours, I can only recommend them, top..

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Acheteur Vérifié

Published on 17/05/2018 à 18h15 following a purchase from 12/05/2018

Very good. 1 day of preparation. Package arrived on time!

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Acheteur Vérifié

Published on 17/05/2018 à 07h38 following a purchase from 12/05/2018

Order received very quickly and attractive price!! Perfect!

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Acheteur Vérifié

Published on 17/05/2018 à 00h59 following a purchase from 12/05/2018

The customer service is great and the customer is very well taken care of. Small problem with an item that was no longer in stock because the site was apparently not updated, too bad. But depending on this problem was resolved very quickly.

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Acheteur Vérifié

Published on 17/05/2018 à 00h37 following a purchase from 11/05/2018

Super good product, everything arrived well and very quickly too!

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Acheteur Vérifié

Published on 16/05/2018 à 12h05 following a purchase from 04/05/2018

Very good site, which I have known for a long time. The staff is welcoming, friendly, attentive and gives very good advice. I recommend this site with complete confidence.

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Acheteur Vérifié

Published on 15/05/2018 à 17h16 following a purchase from 10/05/2018

TOP because it renews often.

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Acheteur Vérifié

Published on 15/05/2018 à 13h21 following a purchase from 09/05/2018

Very Good

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Acheteur Vérifié

Published on 15/05/2018 à 07h15 following a purchase from 09/05/2018

Nothing to complain about. Perfect!

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Acheteur Vérifié

Published on 14/05/2018 à 19h45 following a purchase from 08/05/2018

I just received it, it is perfect!

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Acheteur Vérifié

Published on 14/05/2018 à 14h52 following a purchase from 08/05/2018

Compliant and careful shipping.

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Acheteur Vérifié

Published on 14/05/2018 à 11h29 following a purchase from 29/04/2018

The delivery is fast and the tracking is very precise! I received a great Polar skate Co T-shirt, I am delighted!

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Acheteur Vérifié

Published on 12/05/2018 à 13h42 following a purchase from 08/05/2018

No notification

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Response from HawaiiSurf Published on 16/05/2018

Hello, your order was placed on May 8th and with the two public holidays that occurred, the order was shipped on May 11th. Here is the tracking number: 250494309072460862. Best regards.

Acheteur Vérifié

Published on 11/05/2018 à 14h36 following a purchase from 07/05/2018

Quality packaging. Very fast. Perfect overall

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Acheteur Vérifié

Published on 10/05/2018 à 12h36 following a purchase from 05/05/2018

Impeccable! The nice days are arriving at the same time as my board! Thank you for the fairly quick delivery despite the holidays!!

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Acheteur Vérifié

Published on 09/05/2018 à 16h46 following a purchase from 04/05/2018

Very fast, no problems

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Acheteur Vérifié

Published on 09/05/2018 à 11h13 following a purchase from 05/05/2018

Order shipped and received within the expected time. Clear tracking, nothing to complain about. Moreover, the product was in line with expectations.

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Acheteur Vérifié

Published on 08/05/2018 à 16h47 following a purchase from 04/05/2018

Very fast and careful shipping

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Acheteur Vérifié

Published on 08/05/2018 à 13h11 following a purchase from 01/05/2018

Efficient and fast!! Nothing to say!

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Acheteur Vérifié

Published on 08/05/2018 à 10h43 following a purchase from 03/05/2018

Very easy to access site and easy to find items

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Acheteur Vérifié

Published on 08/05/2018 à 08h45 following a purchase from 02/05/2018

Efficient and fast! The questions posed to customer service, through the site, were answered promptly. I recommend!

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Acheteur Vérifié

Published on 07/05/2018 à 19h47 following a purchase from 03/05/2018

Impeccable, I recommend!

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Acheteur Vérifié

Published on 07/05/2018 à 10h37 following a purchase from 02/05/2018

I have never received a package that arrived so quickly. Thank you

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Acheteur Vérifié

Published on 07/05/2018 à 09h14 following a purchase from 30/04/2018

Very fast!

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