Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2017
A lot of choices, available products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2017
Very satisfied, received my order well before the expected deadline, products conform to the images. I recommend this site...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2017
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2017
Fast and efficient delivery! Products conform!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2017
Honestly the most satisfying of my many online orders, it's always risky when it's technical equipment and there's always a little doubt when you find better prices than everywhere else, yet I received everything I asked for and more! (the little attentions like stickers or good phone availability are always appreciated!) Thank you very much!
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Response from HawaiiSurf
Hello Sir,
Our preparation and shipping teams thank you for your feedback and are happy to have satisfied you.
Best regards
Kevin HAWAIISURF
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2017
great
thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2017
Easy order, fast delivery, the best......
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2017
fast delivery and just right
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2017
Excellent store with many products, extremely fast delivery, attentive to the customer, in short: my reference site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2017
Arrived in 2 days, with no shipping costs, perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2017
Unprecedented in an online shop, bravo and thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2017
Top products and very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2017
Fast, well-packaged, no mistakes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2017
Great site, one of the cheapest, ultra-fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2017
I will come back! :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2017
Efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2017
Order placed without problems and delivery time respected, so perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2017
Package received well, on the indicated day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2017
Top-notch
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2017
Respected deadlines, perfect delivery.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/05/2017
The mention 'If ordered before 3 PM' is just for decoration. My order was shipped on the day it was supposed to arrive... A blatant lack of professionalism; if you display delivery times, you should respect them, otherwise don't display them at all.
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Response from HawaiiSurf
Hello,
We apologize for the shipment of your order from June 8th, which was sent on June 9th with a one-day delay. You can verify on this same page of verified reviews that the mention 'If ordered before 3 PM' is not just decoration.
We do our best to ensure our orders arrive on time, but like all online sellers, sometimes there can be a mishap with an order.
Best regards
Romain
HAWAIISURF
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2017
Friendly and helpful seller despite many customers and the timing (very close to closing time)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2017
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2017
Very good. If necessary, technical information is provided by phone, with a very warm welcome.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2017
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2017
Delivered the day after the order by TNT.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2017
Delivery is fine.... Seller available, no issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2017
Top service.... order placed in the afternoon and ready the same evening. The sellers are nice and the store is an Ali Baba's cave :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2017
Very well built and you know the available shoe sizes
And super advised
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2017
PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2017
Fast delivery! And the items are of very good quality!
I highly recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2017
I would recommend it because of the efficient and fast service, you can find brands that are not available everywhere
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2017
Fast and satisfactory delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2017
Great, nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2017
Perfect, as usual! Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2017
Great price, deadline respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2017
October 10
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2017
Nothing to complain about. Fast and efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2017
I am satisfied with my order. It arrived at the pickup point the next day!
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