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A
Rating: 5 out of 5
Delivered in 24h! Well done!
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Customer reviews of HawaiiSurf
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
Summary of reviews
HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Reviews 2 and 5 stars
Reset filtersA
Rating: 2 out of 5
Order not shipped the same day as announced. I ordered at 11, still not shipped to this day...
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Response from HawaiiSurf
Hello miss,
We apologize for the delay in preparing your order, one of the products in the order had to be replaced because there was a small mark on the plastic shell.
Your order was shipped on August 13, 2016, which was a Saturday, as the carriers do not work on weekends your order was taken care of on Monday, August 15, 2016.
We thank you for your patience.
Sincerely
Kevin
HAWAIISURF
We apologize for the delay in preparing your order, one of the products in the order had to be replaced because there was a small mark on the plastic shell.
Your order was shipped on August 13, 2016, which was a Saturday, as the carriers do not work on weekends your order was taken care of on Monday, August 15, 2016.
We thank you for your patience.
Sincerely
Kevin
HAWAIISURF
A
Rating: 5 out of 5
Shipping and delivery without any problems. Product well packaged.
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A
Rating: 5 out of 5
On-time delivery and great product
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A
Rating: 5 out of 5
Order placed on a Thursday at 3 PM, arrived the next day at 10 AM! in impeccable packaging. Super happy.
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A
Rating: 5 out of 5
very good service full of Stickers with the purchase of a single item
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A
Rating: 5 out of 5
Serious and fast site for our order. Thank you.
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A
Rating: 5 out of 5
Order received in the shortest time, perfect board, thank you!
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A
Rating: 5 out of 5
Hawai Surf super efficient as always!
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A
Rating: 5 out of 5
Impeccable.
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A
Rating: 5 out of 5
I will speak of HawaiSurf seriously, order received in 48h in the middle of August ,) it's cool! The package arrived torn, but the product intact so no problems.
I will recommend the site!!
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I will recommend the site!!
A
Rating: 5 out of 5
top notch on all points really amazed and very satisfied!
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A
Rating: 5 out of 5
Product as described and very fast delivery!!! Top notch
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A
Rating: 5 out of 5
an excellent and efficient service
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A
Rating: 5 out of 5
Ordered on Monday received on Wednesday. Fast and efficient
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A
Rating: 5 out of 5
Very good deadlines respected, impeccable tracking, package received in perfect condition
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A
Rating: 5 out of 5
Hello, I ordered my powerslide brake on Sunday, received on Thursday.
Thank you Hawaiisurf.
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Thank you Hawaiisurf.
A
Rating: 5 out of 5
Fast shipping, perfect communication with customer service.
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A
Rating: 5 out of 5
deadlines respected
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A
Rating: 5 out of 5
ras everything is ok
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A
Rating: 5 out of 5
always very good, the new skate pack system is much clearer than before...
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A
Rating: 5 out of 5
I discovered this site while looking for a discounted boardshort.
And I found a superb Vessla.
The only small downside if I have to nitpick is that the color seems duller on the site than in reality, the short is flashy, but it's super nice too.
Great site and a lot of choices!
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And I found a superb Vessla.
The only small downside if I have to nitpick is that the color seems duller on the site than in reality, the short is flashy, but it's super nice too.
Great site and a lot of choices!
A
Rating: 5 out of 5
Very interesting and easy to use
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A
Rating: 5 out of 5
super serious site, very fast shipping and great promotions
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A
Rating: 5 out of 5
Top
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A
Rating: 5 out of 5
Super fast delivery & product top. My daughter is delighted. Thank you
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A
Rating: 5 out of 5
It's rolling!
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A
Rating: 5 out of 5
For hawaiisurf no problems, quite the opposite, rather satisfied with good advice from sellers who are also passionate about sliding, shipping in 24 hours.
The complaint I would make is that they have a lot of products but they lack many sizes. From the new collection, this lack will be filled
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The complaint I would make is that they have a lot of products but they lack many sizes. From the new collection, this lack will be filled
A
Rating: 5 out of 5
Fast delivery, very well packaged shipment. Top.
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A
Rating: 5 out of 5
everything is perfect!
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A
Rating: 5 out of 5
Precise order and shipped on time
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good service!!
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A
Rating: 5 out of 5
Fast, free delivery to pickup points. It's a big plus.
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A
Rating: 2 out of 5
Delivery times are not respected, we are promised delivery in 24 hours to a pickup point but in reality it will be more than 6 days that I have been waiting and I still haven't received anything... And this is not the first time this has happened.
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A
Rating: 5 out of 5
Super well packaged, delivery in 24 hours! Nothing to say
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A
Rating: 5 out of 5
I describe it as the reference in the field.
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A
Rating: 5 out of 5
2nd order on HawaiiSurf
Really nice customer service and attentive to its customers.
I called because there seemed to be a delay in delivery... indeed with the sales many orders... I was offered a TNT delivery to my home for reception the next day.
article received
A customer service that listens and is responsive to e-orders, it's really great, and it makes you want to order with your eyes closed.
The little extra, free delivery to pickup points below 59€ would be cool.... maybe that will come.
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Really nice customer service and attentive to its customers.
I called because there seemed to be a delay in delivery... indeed with the sales many orders... I was offered a TNT delivery to my home for reception the next day.
article received
A customer service that listens and is responsive to e-orders, it's really great, and it makes you want to order with your eyes closed.
The little extra, free delivery to pickup points below 59€ would be cool.... maybe that will come.
A
Rating: 5 out of 5
Super!
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A
Rating: 5 out of 5
Everything went well thank you
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