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F
Rating: 5 out of 5
Great site with beautiful original products that you don't see everywhere! Customer service is top-notch, ultra-fast delivery :) I recommend 100%
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Customer reviews of HawaiiSurf
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
Summary of reviews
HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Reviews 2 and 5 stars
Reset filtersB
Rating: 5 out of 5
Article compliant delivered quickly
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G
Rating: 5 out of 5
Very good site. Responsive team!!!
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M
Rating: 2 out of 5
I ordered a swimsuit, I received the bottom, the top sent was a crop top and not the swimsuit top. Had to return both.
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Response from HawaiiSurf
Hello,
We sincerely apologize for this error during the preparation of your order. As soon as we were informed, we immediately reacted to provide a quick and appropriate solution.
Living close to our store, we offered you to come and pick up the correct product directly in the shop to save you time. We also invited you to collect the new swimsuit top at the same time you returned the items that did not suit you, in order to simplify your process as much as possible.
After correcting the reference error on our site, you were able to reorder the desired top, with the support of our team to guide you in your online purchase. We are delighted that you are now satisfied with the swimsuits you kept.
If you believe that the solutions provided and your current satisfaction deserve to be highlighted, we would be grateful if you could update your review accordingly. Your feedback is valuable and reflects the importance we place on customer service.
Thank you again for your understanding and we remain at your disposal.
The HawaiiSurf team
We sincerely apologize for this error during the preparation of your order. As soon as we were informed, we immediately reacted to provide a quick and appropriate solution.
Living close to our store, we offered you to come and pick up the correct product directly in the shop to save you time. We also invited you to collect the new swimsuit top at the same time you returned the items that did not suit you, in order to simplify your process as much as possible.
After correcting the reference error on our site, you were able to reorder the desired top, with the support of our team to guide you in your online purchase. We are delighted that you are now satisfied with the swimsuits you kept.
If you believe that the solutions provided and your current satisfaction deserve to be highlighted, we would be grateful if you could update your review accordingly. Your feedback is valuable and reflects the importance we place on customer service.
Thank you again for your understanding and we remain at your disposal.
The HawaiiSurf team
G
Rating: 5 out of 5
I was a skeptic about this model. I thought about getting the Twister model. But since there was no size for me, I stuck with this model. And as an intermediate skater, it's really pure pleasure, for doing small jumps, tight turns... In short, I'm a fan. Great model and the green ones are striking!
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P
Rating: 5 out of 5
Great, nothing to complain about. Product conforms to what I expected.
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E
Rating: 5 out of 5
Wide choice of quality items, interesting offers. Ergonomic and pleasant to use site.
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Z
Rating: 5 out of 5
Very fast shipping. Items in perfect condition
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J
Rating: 5 out of 5
Compliant products
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M
Rating: 5 out of 5
top
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A
Rating: 5 out of 5
Perfect thank youuuu
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G
Rating: 5 out of 5
Top delivery and top skate
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M
Rating: 5 out of 5
Very good purchase, the product was sent quickly and was exactly as ordered. Thank you!
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J
Rating: 5 out of 5
Impeccable !!
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P
Rating: 5 out of 5
Perfect.
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F
Rating: 5 out of 5
Fast shipping and skateboard that matches the description received in perfect condition.
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F
Rating: 5 out of 5
Careful and compliant shipping
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B
Rating: 5 out of 5
very good
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I
Rating: 5 out of 5
Thank you for the shipping service. The size is good, everything is perfect.
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M
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
Received quickly Thank you very much
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C
Rating: 5 out of 5
Satisfied with the products.
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G
Rating: 5 out of 5
Great! Easy order. Fast delivery.
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N
Rating: 5 out of 5
Very good product. Fast delivery and a very nice surprise when opening the package: I was delighted to receive a nice gift thanks to the advent calendar. Thank you!
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C
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Top
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C
Rating: 5 out of 5
Satisfactory product!
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P
Rating: 5 out of 5
Excellent!!! They fit me like a glove :) perfect fit..and fast delivery, thank you.
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S
Rating: 5 out of 5
Product very well delivered on time!
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B
Rating: 5 out of 5
Good
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T
Rating: 5 out of 5
Top!
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M
Rating: 5 out of 5
From the order to the reception, everything is perfect. Quality material that meets all my expectations. Everything is perfect, I recommend.
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A
Rating: 5 out of 5
Nothing to say, super
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P
Rating: 5 out of 5
Order conforms received quickly!!!
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N
Rating: 5 out of 5
Shipping a bit long
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C
Rating: 5 out of 5
Perfect delivery. Product conforms. Top. I recommend.
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A
Rating: 5 out of 5
Fast shipping, item conforms, very satisfied with my purchase
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E
Rating: 5 out of 5
ok delivery and product
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E
Rating: 5 out of 5
Order 3 boards...arrived very quickly in perfect condition. Very pleasant carrier, nothing to report, thank you
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G
Rating: 5 out of 5
Product conforms, arrived quickly, very good
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