Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2020
Fast delivery and well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2020
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2020
Great, as usual
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/08/2020
The t-shirt ordered (picture basement cork Black) is described with raised lettering that I was able to verify on a model seen at Intersport (Reims) but could not buy because my size was no longer available. The one I received has totally flat lettering. I am disappointed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2020
Board assembled the day after the order, delivery faster than expected.. top.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2020
Very good, fast and efficient
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/08/2020
I am disappointed because an item was missing from the package, nothing dramatic, there were only 3 bolts instead of the 4 I ordered... it can happen, it's a low-cost item but what I find abnormal is the lack of response to my message reporting the problem!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2020
Fast and compliant shipping, no issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2020
Fast and efficient, I recommend!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2020
Great!!! Nothing to complain about, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2020
product ok received quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2020
Fast delivery and product as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2020
great to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2020
Ultra fast delivery, thanks to the team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2020
Perfect, good quality and delivered in 3 days
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2020
The board is great, my son loves it. Delivery on time. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2020
Order received very quickly. No issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2020
As usual: fast delivery and packaging that protects my purchase well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2020
Very good advice....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2020
Order received very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2020
Very good, fast service, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2020
Fast delivery and product as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2020
Oh yes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2020
Very good service, nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2020
Arrived in two days
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2020
Great. Fast delivery and great advice from the sellers (in Paris but also by phone and messenger)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2020
Ultra fast delivery, product as described. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2020
compliant and delivered without delay
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/08/2020
Order received on time but with a defect. Since then, impossible to obtain the return document, customer service is ineffective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2020
Product as described, very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2020
No issues, very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2020
Delivered on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2020
A problem with the delivery, we picked up the wet package after having to come back because they couldn't find the package, the pickup point leaves much to be desired
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2020
Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2020
Very complete site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2020
Effective, good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2020
Order on time, very satisfied with the order, very welcoming and professional staff!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2020
Deadline respected and product compliant, no issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2020
Very good site, order placed on August 3, received on August 5.
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