Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2 and 5 stars

A

Acheteur Vérifié

Published on 12/06/2020 à 17h47 following a purchase from 06/06/2020

Fast and efficient.

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 12/06/2020 à 16h26 following a purchase from 06/06/2020

1234

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

5678 ? :)

A

Acheteur Vérifié

Published on 12/06/2020 à 13h27 following a purchase from 05/06/2020

Perfect thank you!!!

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read your message, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 12/06/2020 à 13h12 following a purchase from 06/06/2020

Perfect,
Very well packaged,
Delivery time very correct.

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 12/06/2020 à 12h26 following a purchase from 08/06/2020

Conform and very fast shipping
Everything went well

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 12/06/2020 à 11h46 following a purchase from 06/06/2020

Very professional and responsive.
A customer service that listens and is very understanding.

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read your message, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 11/06/2020 à 20h45 following a purchase from 03/06/2020

Delivered in less than a week, order in perfect condition!

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read your message, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 11/06/2020 à 16h35 following a purchase from 02/06/2020

SUPER WELCOME. very good advice. great availability and real listening

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 11/06/2020 à 09h44 following a purchase from 03/06/2020

Thank you very much, perfect.

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 11/06/2020 à 07h20 following a purchase from 30/05/2020

Simple and clear navigation.
I was able to quickly find what I was looking for.

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 10/06/2020 à 23h15 following a purchase from 30/05/2020

top !!

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 10/06/2020 à 23h06 following a purchase from 30/05/2020

Simple and effective. Fast delivery.

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 10/06/2020 à 22h51 following a purchase from 01/06/2020

Package received on time despite the pandemic!
Smiling delivery person respecting the imposed rules in terms of distancing

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 10/06/2020 à 22h41 following a purchase from 31/05/2020

Very efficient

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 10/06/2020 à 14h54 following a purchase from 03/06/2020

Package arrived earlier than expected very fast

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 10/06/2020 à 14h49 following a purchase from 21/05/2020

Quick

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It's a real pleasure to read from you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 09/06/2020 à 20h30 following a purchase from 29/05/2020

Received in just over a week. Perfect

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 09/06/2020 à 16h47 following a purchase from 03/06/2020

Order shipped on time order as expected

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 09/06/2020 à 15h07 following a purchase from 04/06/2020

T O P !

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read your message, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 09/06/2020 à 14h32 following a purchase from 04/06/2020

Delighted with the service, product as described and delivered in record time.

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read your message, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 09/06/2020 à 14h15 following a purchase from 03/06/2020

Very good site, fast delivery, very serious
I recommend!

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read your message, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 09/06/2020 à 13h16 following a purchase from 30/05/2020

super!

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 09/06/2020 à 09h17 following a purchase from 02/06/2020

Fast and careful shipping. Very good responsiveness following a problem related to the carrier.

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 08/06/2020 à 23h49 following a purchase from 02/06/2020

All good

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 08/06/2020 à 19h50 following a purchase from 02/06/2020

Top as usual

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 08/06/2020 à 17h49 following a purchase from 03/06/2020

Perfect

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 08/06/2020 à 16h23 following a purchase from 01/06/2020

Deadlines respected and impeccable product!!

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 08/06/2020 à 15h45 following a purchase from 03/06/2020

In less than 48 hours, I am really amazed, I recommend this shop to everyone without hesitation..

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 08/06/2020 à 14h09 following a purchase from 28/05/2020

Professionalism, excellent contacts and super responsiveness. Thank you and congratulations to the Bayonne team.

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 07/06/2020 à 20h14 following a purchase from 26/05/2020

Very good

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 07/06/2020 à 17h27 following a purchase from 28/05/2020

Very satisfied with the advice given by phone about my rollers. Very professional advisor.
Thank you

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 07/06/2020 à 14h37 following a purchase from 31/05/2020

Fast, efficient... Well done

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 07/06/2020 à 09h49 following a purchase from 29/05/2020

On time

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 07/06/2020 à 07h42 following a purchase from 29/05/2020

perfect - nothing to say

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 06/06/2020 à 18h31 following a purchase from 01/06/2020

Order received quickly, packaging perfect, item compliant, in short top.

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 06/06/2020 à 17h55 following a purchase from 31/05/2020

Perfect! Arrived very quickly.

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 06/06/2020 à 16h27 following a purchase from 30/05/2020

Very good advice in the store and very fast shipping with great follow-up

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 06/06/2020 à 15h03 following a purchase from 27/05/2020

Very good site.

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 06/06/2020 à 14h31 following a purchase from 01/06/2020

Top, delivered in 2 days.

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 06/06/2020 à 13h57 following a purchase from 31/05/2020

Perfect, product compliance and delivery time respected. Thank you.

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.