HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
I have not yet received the item. The promised shipping time was not met.
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Response from HawaiiSurf
Hello Madam,
We thank you for your feedback, we deduce from not hearing from you that your package is indeed in your possession.
Best regards,
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2020
Very good site
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2020
I ordered rollers. Delivery as expected. Product as expected. I took half a size up on the advice of the seller I called, as I couldn't try the rollers on site. Very professional.
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2020
Always on top!
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2020
very clear site, easy order
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2020
Fast delivery, product as described and of quality
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2020
Great site, I highly recommend, very professional
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2020
Perfect ;)
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
Really very satisfied with my rollers, thank you
Translated reviews
Response from HawaiiSurf
Hello,
It's a real pleasure to read from you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2020
Absolute trust
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2020
Top notch! Easy order, very clear tracking information! And ultra-fast delivery!
I will start all my future purchase searches on Hawaii Surf!
Thank you.
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2020
efficient customer service!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2020
Optimal
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2020
good product
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2020
Fast shipping despite the current conditions
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2020
Very satisfied with the wetsuit, flexible, warm and well-fitted. Package received 48 hours after order.
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
Top product.
Fast delivery.
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2020
The delivery was very fast, my package arrived 1 day early.
However, there was a hole in the box, but fortunately nothing is damaged.
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2020
serious and secure site..fast delivery. the skateboard is of quality and meets our expectations.
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2020
Very fast shipping and compliant skateboard, thank you!
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2020
Interesting prices, wide choice, delivery on time. All positive.
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
Serious site, fast delivery even with COVID-19, my son is delighted with his board so very satisfied
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2020
Completely satisfied with my order!
Fast shipping and delivery!
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Response from HawaiiSurf
Hello,
It's a real pleasure to read from you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
Very satisfied
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2020
Very serious and fast.
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2020
Fast shipping and product as expected
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2020
I recommend 5/5 the site, delivery within 48 hours, the rollers are beautiful with a futuristic look, very comfortable and a top glide!!
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
I bought my first kryptos wheels maybe 30 years ago... Still top!
Translated reviews
Response from HawaiiSurf
Hello,
It's a real pleasure to read from you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2020
Fast service, the skateboard was not heavily protected in the box, but it's solid
In any case, it arrived without any defects and it's the only site where I found a ripper from Landyatchz
that's cool
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2020
Easy package tracking, no issues.
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2020
Fast, good size
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
Very good site for buying rollers. Size and characteristics easy to understand. Simple order and fast delivery.
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2020
Nothing to say, everything arrived quickly and the commercial exchange is top-notch.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
Nothing to say, they are always on top at HawaiiSurf.
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
fast delivery, matches the order, nothing to complain about.
Translated reviews
Response from HawaiiSurf
Hello,
It's a real pleasure to read from you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
Great, I bought online during the lockdown but I still had someone on the phone to inform me beforehand. Plus, the package arrived very quickly.
Very happy with my purchase: YOW SURFSKATE
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2020
Very good site
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2020
Very fast and careful shipping. No particular contact with the team, everything went superbly well.
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2020
Good
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
Fast delivery and well packaged.
Translated reviews
Response from HawaiiSurf
Hello,
It's a real pleasure to read from you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
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