Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3, 4 and 5 stars

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Stephane B.
Rating: 5 out of 5
following a purchase from 23/06/2025
Perfect!
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Olivier C.
Rating: 5 out of 5
following a purchase from 22/06/2025
Fast shipping
Product conforms
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Jacques B.
Rating: 5 out of 5
following a purchase from 22/06/2025
Speed following the order neat and serious.
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Léa C.
Rating: 5 out of 5
following a purchase from 17/06/2025
Order shipped quickly and item as described. I will definitely recommend.
Only downside: the carrier DPD (to avoid).
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Jerome D.
Rating: 5 out of 5
following a purchase from 13/06/2025
Excellent experience! Fast delivery and quality products. A bit more stock would be welcome.
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Rodrigo A.
Rating: 5 out of 5
following a purchase from 18/06/2025
BEST PRICES AND EXCEL SERVICE!!!
5 STAR*****!
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Eric T.
Rating: 5 out of 5
following a purchase from 19/06/2025
Serious and efficient shop
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Franck R.
Rating: 5 out of 5
following a purchase from 19/06/2025
Order arrived on time well packaged nothing to complain about.
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Roxana R.
Rating: 5 out of 5
following a purchase from 11/06/2025
On time with delivery and the board arrived in perfect condition.
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Nathalie B.
Rating: 5 out of 5
following a purchase from 11/06/2025
Very easy to reach someone by phone. Appreciated.
Specify in the ad about delivery fees and free returns over a certain amount, it's important when you live far away.
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Laurent M.
Rating: 5 out of 5
following a purchase from 07/06/2025
Just pleasure
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Noah E.
Rating: 4 out of 5
following a purchase from 06/06/2025
Good follow-up
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Yolande D.
Rating: 4 out of 5
following a purchase from 06/06/2025
Very satisfied
Ultra-light pants, just as I wanted
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Jean Fréderic M.
Rating: 5 out of 5
following a purchase from 11/06/2025
Fast delivery
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Julien R.
Rating: 5 out of 5
following a purchase from 10/06/2025
Fast delivery
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Alain S.
Rating: 5 out of 5
following a purchase from 08/06/2025
Satisfied, thank you.
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Cecilia C.
Rating: 5 out of 5
following a purchase from 10/06/2025
Very good quality products according to the sport you practice.
I recommend.
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Justine A.
Rating: 5 out of 5
following a purchase from 03/06/2025
Everything is perfect, customer service with Juliette excellent. Product as described and quality reception! I highly recommend!
As with every order placed, I have nothing to say! Thank you team HawaiiSurf!
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Clément F.
Rating: 5 out of 5
following a purchase from 03/06/2025
Fast shipping
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Anne-Christine T.
Rating: 5 out of 5
following a purchase from 03/06/2025
fast delivery and products as described. perfect
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Hakim S.
Rating: 5 out of 5
following a purchase from 29/05/2025
good!
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Charline R.
Rating: 5 out of 5
following a purchase from 31/05/2025
Fast delivery. Item as described. Perfect!
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Alexandra V.
Rating: 5 out of 5
following a purchase from 05/06/2025
everything went very well, products meet expectations
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Gregory L.
Rating: 5 out of 5
following a purchase from 03/06/2025
Fast / Meets my expectations
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Sophie G.
Rating: 5 out of 5
following a purchase from 02/06/2025
Thank you to the team for being responsive following a mistake on my part, my sister was able to receive her birthday gift on time and in the right size
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Didier D.
Rating: 5 out of 5
following a purchase from 27/05/2025
Impeccable relational perfect I highly recommend this shop
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Christine K.
Rating: 4 out of 5
following a purchase from 31/05/2025
As per the order. The bottom is a bit small...
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Ralph G.
Rating: 5 out of 5
following a purchase from 01/06/2025
Order received within 48 hours and as per the item I ordered!
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Xavier I.
Rating: 4 out of 5
following a purchase from 31/05/2025
perfect
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Nathalie B.
Rating: 5 out of 5
following a purchase from 22/05/2025
Very good quality clothing, very responsive and reachable customer service which is rare today but very appreciated
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Eric E.
Rating: 5 out of 5
following a purchase from 28/05/2025
I have ordered several times from Hawaii Surf, always satisfied!
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Franck B.
Rating: 5 out of 5
following a purchase from 21/05/2025
Perfect, they even helped me install my fins.
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Murielle P.
Rating: 5 out of 5
following a purchase from 27/05/2025
Perfect order!
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Raymond B.
Rating: 5 out of 5
following a purchase from 28/05/2025
perfect
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Michael L.
Rating: 5 out of 5
following a purchase from 25/05/2025
Perfect
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Pierre B.
Rating: 3 out of 5
following a purchase from 22/05/2025
The skate is not the right color, I asked for pink and I received blue
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Pierre L.
Rating: 5 out of 5
following a purchase from 20/05/2025
Very good exchange with customer service, super fast delivery.
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Fabienne D.
Rating: 5 out of 5
following a purchase from 21/05/2025
Perfect. Delighted with my item and the speed of shipping. Thank you
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Gaspar A.
Rating: 5 out of 5
following a purchase from 19/05/2025
Serious site with fast delivery.
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Caroline M.
Rating: 5 out of 5
following a purchase from 14/05/2025
Compliant. Fast delivery
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