Customer reviews of HawaiiSurf

9,4 /10

Based on 10 177 published reviews

5 8 364 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3, 4 and 5 stars

Reset filters

Acheteur Vérifié

Published on 03/02/2019 à 22h12 following a purchase from 28/01/2019

Great

Translated reviews

Acheteur Vérifié

Published on 03/02/2019 à 21h54 following a purchase from 27/01/2019

Good

Translated reviews

Acheteur Vérifié

Published on 03/02/2019 à 21h54 following a purchase from 27/01/2019

Good

Translated reviews

Acheteur Vérifié

Published on 03/02/2019 à 21h24 following a purchase from 29/01/2019

Delivery time perfect.

Translated reviews

Acheteur Vérifié

Published on 03/02/2019 à 21h24 following a purchase from 29/01/2019

Delivery time perfect.

Translated reviews

Acheteur Vérifié

Published on 03/02/2019 à 20h56 following a purchase from 29/01/2019

Product conforms, prices among the lowest and especially impressive responsiveness. Order placed in the evening and received in less than 48 hours BRAVO It's perfect for latecomers like me.

Translated reviews

Acheteur Vérifié

Published on 03/02/2019 à 20h56 following a purchase from 29/01/2019

Product as described, prices among the lowest and especially impressive responsiveness. Order placed in the evening and received in less than 48 hours, BRAVO It's perfect for latecomers like me

Translated reviews

Acheteur Vérifié

Published on 03/02/2019 à 20h50 following a purchase from 29/01/2019

Good, no problems to report.

Translated reviews

Acheteur Vérifié

Published on 03/02/2019 à 20h50 following a purchase from 29/01/2019

No problems to report

Translated reviews

Acheteur Vérifié

Published on 03/02/2019 à 19h25 following a purchase from 30/01/2019

Translated reviews

Acheteur Vérifié

Published on 03/02/2019 à 19h25 following a purchase from 30/01/2019

Translated reviews

Acheteur Vérifié

Published on 03/02/2019 à 14h45 following a purchase from 26/01/2019

Super !! Fast and small gift, ski socks, from the same brand as the jacket ordered !! Excellent.

Translated reviews

Acheteur Vérifié

Published on 03/02/2019 à 14h45 following a purchase from 26/01/2019

Super!! Fast and a small gift, ski socks, from the same brand as the jacket ordered!! Excellent.

Translated reviews

Acheteur Vérifié

Published on 03/02/2019 à 09h28 following a purchase from 30/01/2019

Efficient and fast delivery

Translated reviews

Acheteur Vérifié

Published on 03/02/2019 à 09h28 following a purchase from 30/01/2019

Efficient and fast delivery

Translated reviews

Acheteur Vérifié

Published on 02/02/2019 à 23h37 following a purchase from 24/01/2019

GOOD!!!, but expensive, the delivery costs! (let's say that the delivery costs me 4 times the price of the item..!)

Translated reviews

Response from HawaiiSurf Published on 22/02/2019

Hello,
Unfortunately, the delivery rates are fixed (for Belgium as for France) and it is true that for just a spare part it may seem disproportionate..
We remain an independent shop and do not have the physical means (weighing each reference) and technical means (developing/integrating a solution on the site) to adjust delivery costs based on the theoretical weight of one or more items in an order, for the moment.
Without pushing for personal consumption, the 'good plan' in this case would be to group an order with other riders to take advantage of interesting rates on other wear parts (wheels, plates, etc.) by sharing the delivery.
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 02/02/2019 à 23h37 following a purchase from 24/01/2019

GOOD!!!, but expensive, the shipping costs! (let's say that the shipping costs me 4 times the price of the part..!)

Translated reviews

Response from HawaiiSurf Published on 22/02/2019

Hello, Unfortunately, the shipping rates are fixed (for Belgium as for France) and it is true that for just one spare part it may seem disproportionate.. We remain an independent shop and do not have the physical means (weighing each reference) and technical means (developing/integrating a solution on the site) to adjust shipping costs based on the theoretical weight of one or more items in an order, for now. Without pushing for personal consumption, the 'good plan' in this case would be to group an order with other riders to take advantage of interesting rates on other wear parts (wheels, plates, etc.) by sharing the shipping. Best regards Romain HAWAIISURF

Acheteur Vérifié

Published on 02/02/2019 à 23h10 following a purchase from 29/01/2019

Serious - Pro a safe value of Glisse!

Translated reviews

Acheteur Vérifié

Published on 02/02/2019 à 23h10 following a purchase from 29/01/2019

Serious - Pro a safe bet for Gliding!

Translated reviews

Acheteur Vérifié

Published on 02/02/2019 à 21h52 following a purchase from 28/01/2019

Perfect

Translated reviews

Acheteur Vérifié

Published on 02/02/2019 à 21h52 following a purchase from 28/01/2019

Perfect

Translated reviews

Acheteur Vérifié

Published on 02/02/2019 à 21h09 following a purchase from 27/01/2019

Very pro

Translated reviews

Acheteur Vérifié

Published on 02/02/2019 à 21h09 following a purchase from 27/01/2019

Very professional

Translated reviews

Acheteur Vérifié

Published on 02/02/2019 à 20h43 following a purchase from 26/01/2019

Good site! I received my package a day before the expected date!

Translated reviews

Acheteur Vérifié

Published on 02/02/2019 à 20h43 following a purchase from 26/01/2019

Good site! I received my package a day before the expected date!

Translated reviews

Acheteur Vérifié

Published on 02/02/2019 à 20h33 following a purchase from 27/01/2019

Interesting

Translated reviews

Acheteur Vérifié

Published on 02/02/2019 à 20h33 following a purchase from 27/01/2019

Interesting

Translated reviews

Acheteur Vérifié

Published on 02/02/2019 à 18h59 following a purchase from 25/01/2019

Fast, excellent product

Translated reviews

Acheteur Vérifié

Published on 02/02/2019 à 18h59 following a purchase from 25/01/2019

Fast, excellent product

Translated reviews

Acheteur Vérifié

Published on 02/02/2019 à 18h19 following a purchase from 14/01/2019

Very visual and pleasant site. Quick response via Messenger. Friendly seller and knowledgeable about the technical aspects of the products. They are very good at giving advice, I highly recommend.

Translated reviews

Acheteur Vérifié

Published on 02/02/2019 à 18h19 following a purchase from 14/01/2019

Very visual and pleasant site.
Quick response via Messenger.
Friendly seller and relevant on the technicality of the products
They are very good advice, I highly recommend.

Translated reviews

Acheteur Vérifié

Published on 02/02/2019 à 18h16 following a purchase from 27/01/2019

super

Translated reviews

Acheteur Vérifié

Published on 02/02/2019 à 18h16 following a purchase from 27/01/2019

great

Translated reviews

Acheteur Vérifié

Published on 02/02/2019 à 17h00 following a purchase from 30/01/2019

Superb equipment. Perfect

Translated reviews

Acheteur Vérifié

Published on 02/02/2019 à 17h00 following a purchase from 30/01/2019

Superb equipment. Perfect

Translated reviews

Acheteur Vérifié

Published on 02/02/2019 à 14h32 following a purchase from 31/01/2019

Fast delivery, perfect!

Translated reviews

Acheteur Vérifié

Published on 02/02/2019 à 14h32 following a purchase from 31/01/2019

Fast delivery, perfect!

Translated reviews

Acheteur Vérifié

Published on 02/02/2019 à 14h15 following a purchase from 31/01/2019

Express delivery the next day. Well packaged. Compliant material. Good job!

Translated reviews

Acheteur Vérifié

Published on 02/02/2019 à 14h15 following a purchase from 31/01/2019

Express delivery the next day. Well packaged. Material as described. Good job!

Translated reviews

Acheteur Vérifié

Published on 02/02/2019 à 13h05 following a purchase from 29/01/2019

1 day delay in shipping, communication a bit late but commercial gesture so I recommend.

Translated reviews