Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié

Published on 20/03/2018 à 17h30 following a purchase from 16/03/2018

Nothing to say about the delivery. However, it is difficult, if not very difficult, to communicate with you. I had requested a modification on the order, which was not taken into account, nor any comment. I sent a comment upon receipt, without any news as well. So I will have a skateboard that is not the one of my dreams and will have to modify it later, too bad,

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Acheteur Vérifié

Published on 20/03/2018 à 14h30 following a purchase from 15/03/2018

Very professional and very accessible site
Responds and gives very precise advice by email or phone
Difficult to find better

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Acheteur Vérifié

Published on 20/03/2018 à 11h30 following a purchase from 16/03/2018

Interesting products

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Acheteur Vérifié

Published on 20/03/2018 à 11h09 following a purchase from 15/03/2018

Very well-designed site, you can quickly find what you're looking for

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Acheteur Vérifié

Published on 20/03/2018 à 09h42 following a purchase from 28/02/2018

Serious site. Package in good condition

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Acheteur Vérifié

Published on 19/03/2018 à 15h51 following a purchase from 15/03/2018

very good

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Acheteur Vérifié

Published on 19/03/2018 à 15h37 following a purchase from 13/03/2018

order processing and delivery time very fast

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Acheteur Vérifié

Published on 19/03/2018 à 02h12 following a purchase from 13/03/2018

Always on top

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Acheteur Vérifié

Published on 18/03/2018 à 20h41 following a purchase from 25/02/2018

Interesting site, good products
Too bad Hawaii Surf does not offer direct delivery by post, so at home by the postman, the nearest DPD relay was 10 km away... just for two pairs of gloves.

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Acheteur Vérifié

Published on 18/03/2018 à 15h00 following a purchase from 13/03/2018

Super top
delivery on time
Very satisfactory material

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Acheteur Vérifié

Published on 17/03/2018 à 20h54 following a purchase from 25/02/2018

5/5 nothing to complain about.

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Acheteur Vérifié

Published on 17/03/2018 à 17h57 following a purchase from 13/03/2018

Everything went very well. I recommend.

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Acheteur Vérifié

Published on 17/03/2018 à 13h53 following a purchase from 13/03/2018

Fast and efficient

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Acheteur Vérifié

Published on 17/03/2018 à 12h34 following a purchase from 10/03/2018

Fast delivery and in accordance with the announced date

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Acheteur Vérifié

Published on 17/03/2018 à 10h26 following a purchase from 12/03/2018

Quick order and receipt.
Attention, you just sent me a size 26.5 box for size 28 shoes, it was misleading, but the shoe size is indeed correct

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Acheteur Vérifié

Published on 17/03/2018 à 07h57 following a purchase from 12/03/2018

Extremely satisfied with the speed of order handling and delivery, impeccable packaging, thank you to the whole team!

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Acheteur Vérifié

Published on 16/03/2018 à 10h57 following a purchase from 12/03/2018

A lot of choices

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Acheteur Vérifié

Published on 16/03/2018 à 08h38 following a purchase from 11/03/2018

Hyper fast shipping
thank you

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Acheteur Vérifié

Published on 16/03/2018 à 07h40 following a purchase from 12/03/2018

Thank you for the speed of the shipment. I was able to try my longboard 2 days after my order. The product matches the description. I had never done it before and the sensations are really great. I used to skateboard when I was young but these sensations are huge, it feels like being on a snowboard. Thank you Hawaii for your choice and quality of product and services

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Acheteur Vérifié

Published on 16/03/2018 à 06h14 following a purchase from 11/03/2018

Perfect!

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Acheteur Vérifié

Published on 15/03/2018 à 22h46 following a purchase from 10/03/2018

Large choice thank you

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Acheteur Vérifié

Published on 15/03/2018 à 05h52 following a purchase from 23/02/2018

efficient, accessible, lots of choices

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Acheteur Vérifié

Published on 14/03/2018 à 23h09 following a purchase from 23/02/2018

Perfect

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Acheteur Vérifié

Published on 14/03/2018 à 17h56 following a purchase from 09/03/2018

Good fast and communicative service.

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Acheteur Vérifié

Published on 14/03/2018 à 14h51 following a purchase from 09/03/2018

Website quite well-stocked, detailed

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Acheteur Vérifié

Published on 14/03/2018 à 14h20 following a purchase from 09/03/2018

User-friendly site, fast shipping and no problems ....

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Acheteur Vérifié

Published on 14/03/2018 à 12h53 following a purchase from 10/03/2018

fast!!!

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Acheteur Vérifié

Published on 14/03/2018 à 09h49 following a purchase from 08/03/2018

Delivery and product top-notch. Too bad the photo does not match the color of the product. (Nothing catastrophic when it comes to a wetsuit)

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Acheteur Vérifié

Published on 13/03/2018 à 15h58 following a purchase from 09/03/2018

Perfect with very good telephone advice.

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Acheteur Vérifié

Published on 13/03/2018 à 13h58 following a purchase from 09/03/2018

Fast delivery, arrived in good condition, no issues

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Acheteur Vérifié

Published on 13/03/2018 à 13h46 following a purchase from 08/03/2018

Quick shipping

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Acheteur Vérifié

Published on 13/03/2018 à 12h08 following a purchase from 09/03/2018

product as described and very fast shipping: PERFECT

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Acheteur Vérifié

Published on 13/03/2018 à 00h24 following a purchase from 07/03/2018

Fast and efficient

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Acheteur Vérifié

Published on 12/03/2018 à 19h55 following a purchase from 08/03/2018

Complete and clear.

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Acheteur Vérifié

Published on 12/03/2018 à 19h45 following a purchase from 06/03/2018

quick and careful shipping, very satisfied.

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Acheteur Vérifié

Published on 12/03/2018 à 17h48 following a purchase from 06/03/2018

Fast and compliant shipping

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Acheteur Vérifié

Published on 12/03/2018 à 14h47 following a purchase from 08/03/2018

Super site

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Acheteur Vérifié

Published on 12/03/2018 à 10h16 following a purchase from 26/02/2018

fast, call from customer service to clarify availability and associated delays.
Thank you

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Acheteur Vérifié

Published on 12/03/2018 à 09h47 following a purchase from 08/03/2018

Good site

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Acheteur Vérifié

Published on 12/03/2018 à 09h20 following a purchase from 08/03/2018

Fast and meets my expectations

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