Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3, 4 and 5 stars

Reset filters

Acheteur Vérifié

Published on 08/10/2017 à 00h15 following a purchase from 02/10/2017

Only remark, lack of description on some products.

Translated reviews

Acheteur Vérifié

Published on 07/10/2017 à 13h06 following a purchase from 03/10/2017

Aside from the missed deadlines, customer service is very good, and managed the carrier problem well.

Translated reviews

Acheteur Vérifié

Published on 07/10/2017 à 07h56 following a purchase from 02/10/2017

Good

Translated reviews

Acheteur Vérifié

Published on 07/10/2017 à 00h20 following a purchase from 02/10/2017

Effective

Translated reviews

Acheteur Vérifié

Published on 06/10/2017 à 23h24 following a purchase from 02/10/2017

Very good site, I recommend it.

Translated reviews

Acheteur Vérifié

Published on 06/10/2017 à 18h33 following a purchase from 02/10/2017

No comments

Translated reviews

Acheteur Vérifié

Published on 06/10/2017 à 17h58 following a purchase from 02/10/2017

Fast delivery; within the indicated timeframe. The merchandise was well packaged, so no unpleasant surprises upon opening the package.
Small downside, there was a missing screw in the ordered skate screw.

Translated reviews

Acheteur Vérifié

Published on 06/10/2017 à 09h56 following a purchase from 02/10/2017

In-store, license holders have a discount. I don't see this possibility for an online purchase. Does it exist? And if not, why?
Hervé Brussier

Translated reviews

Response from HawaiiSurf Published on 06/10/2017

Hello,
This has been possible (for over 10 years) by ordering through the FFRS space available above the client account icon with the license number.
It would have been more of a request to make to us before the order, we remain available by phone, email, and messenger as well!
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 06/10/2017 à 09h24 following a purchase from 01/10/2017

Very good

Translated reviews

Acheteur Vérifié

Published on 06/10/2017 à 05h58 following a purchase from 01/10/2017

Perfect!

Translated reviews

Acheteur Vérifié

Published on 05/10/2017 à 20h36 following a purchase from 30/09/2017

Easy pack order to make.
Very fast shipping and careful packaging!

Translated reviews

Acheteur Vérifié

Published on 05/10/2017 à 16h04 following a purchase from 27/09/2017

N/A

Translated reviews

Acheteur Vérifié

Published on 04/10/2017 à 00h59 following a purchase from 29/09/2017

Perfect as always

Translated reviews

Acheteur Vérifié

Published on 03/10/2017 à 20h04 following a purchase from 29/09/2017

Perfect, ultra-fast delivery!!! I love it

Translated reviews

Acheteur Vérifié

Published on 03/10/2017 à 17h01 following a purchase from 27/09/2017

Easy

Translated reviews

Acheteur Vérifié

Published on 03/10/2017 à 16h43 following a purchase from 20/09/2017

Great phone reception, order very well respected and extra short deadline, great site

Translated reviews

Acheteur Vérifié

Published on 03/10/2017 à 08h46 following a purchase from 28/09/2017

Perfect

Translated reviews

Acheteur Vérifié

Published on 03/10/2017 à 01h52 following a purchase from 28/09/2017

Fast delivery, good prices! Yah man!

Translated reviews

Acheteur Vérifié

Published on 02/10/2017 à 21h53 following a purchase from 28/09/2017

Fast shipping and a wide choice of products but prices a bit high compared to other sites

Translated reviews

Acheteur Vérifié

Published on 02/10/2017 à 18h44 following a purchase from 27/09/2017

Good

Translated reviews

Acheteur Vérifié

Published on 02/10/2017 à 11h43 following a purchase from 28/09/2017

Great site

Translated reviews

Acheteur Vérifié

Published on 02/10/2017 à 08h36 following a purchase from 27/09/2017

Very good site, ultra-fast delivery, very responsive customer service

Translated reviews

Acheteur Vérifié

Published on 01/10/2017 à 19h24 following a purchase from 25/09/2017

Clear and well-stocked site

Translated reviews

Acheteur Vérifié

Published on 01/10/2017 à 15h18 following a purchase from 27/09/2017

Great and very fast

Translated reviews

Acheteur Vérifié

Published on 30/09/2017 à 19h45 following a purchase from 25/09/2017

Very professional, as usual! It's nice to have technicians online rather than customer service representatives. And all great material...

Translated reviews

Acheteur Vérifié

Published on 29/09/2017 à 00h45 following a purchase from 20/09/2017

Order received well without any issues, and quickly.
Thanks to the Shop for their advice.

Translated reviews

Acheteur Vérifié

Published on 28/09/2017 à 23h19 following a purchase from 24/09/2017

Nothing to complain about, product as described, delivery made ahead of the announced deadlines (really very fast), all positive from order to receipt

Translated reviews

Acheteur Vérifié

Published on 28/09/2017 à 18h20 following a purchase from 24/09/2017

Perfect as always

Translated reviews

Acheteur Vérifié

Published on 28/09/2017 à 17h39 following a purchase from 24/09/2017

Accurate description and simple ergonomics to use.
More emphasis should be placed on the discounts offered on the products.

Translated reviews

Acheteur Vérifié

Published on 28/09/2017 à 11h31 following a purchase from 23/09/2017

Variety of choices, speed

Translated reviews

Acheteur Vérifié

Published on 27/09/2017 à 18h30 following a purchase from 20/09/2017

Good advice and fast delivery, great!

Translated reviews

Acheteur Vérifié

Published on 27/09/2017 à 11h28 following a purchase from 22/09/2017

Fast, quality products for all budgets

Translated reviews

Acheteur Vérifié

Published on 27/09/2017 à 09h50 following a purchase from 21/09/2017

Ordered on Friday morning, received on Tuesday morning at the pickup depot, perfect!

Translated reviews

Acheteur Vérifié

Published on 27/09/2017 à 08h22 following a purchase from 07/09/2017

Very good

Translated reviews

Acheteur Vérifié

Published on 26/09/2017 à 22h10 following a purchase from 17/09/2017

Good service no problem

Translated reviews

Acheteur Vérifié

Published on 26/09/2017 à 12h52 following a purchase from 20/09/2017

Nothing to report, very good

Translated reviews

Acheteur Vérifié

Published on 26/09/2017 à 10h05 following a purchase from 12/09/2017

Very good, fast, well packaged, I recommend

Translated reviews

Acheteur Vérifié

Published on 25/09/2017 à 16h54 following a purchase from 21/09/2017

Very, very good

Translated reviews

Acheteur Vérifié

Published on 25/09/2017 à 15h34 following a purchase from 21/09/2017

Very fast thank you!

Translated reviews

Acheteur Vérifié

Published on 25/09/2017 à 15h09 following a purchase from 17/09/2017

PERFECT! fast and convenient delivery to a relay point!

Translated reviews