Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié

Published on 03/06/2017 à 22h51 following a purchase from 30/05/2017

Great! Very happy from every point of view!!! Top customer service and very fast delivery

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Acheteur Vérifié

Published on 03/06/2017 à 10h34 following a purchase from 29/05/2017

Good

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Acheteur Vérifié

Published on 02/06/2017 à 20h45 following a purchase from 25/05/2017

Fast delivery and perfect packaging!

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Acheteur Vérifié

Published on 02/06/2017 à 00h01 following a purchase from 28/05/2017

Perfect, nothing to say

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Acheteur Vérifié

Published on 01/06/2017 à 20h47 following a purchase from 28/05/2017

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Acheteur Vérifié

Published on 01/06/2017 à 17h27 following a purchase from 27/05/2017

Fast, efficient and precise about the products

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Acheteur Vérifié

Published on 01/06/2017 à 09h55 following a purchase from 27/05/2017

Quality material, thoughtful advice, fast shipping. In short, all good, I highly recommend (customer for several years).

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Acheteur Vérifié

Published on 01/06/2017 à 08h21 following a purchase from 25/05/2017

Nothing to report. Not having received my forgotten password by email quickly, I had to create a new account with another email address.

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Acheteur Vérifié

Published on 01/06/2017 à 06h39 following a purchase from 27/05/2017

Very good

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Acheteur Vérifié

Published on 01/06/2017 à 01h00 following a purchase from 27/05/2017

Very fast regarding the receipt of the order. Moreover, very responsive and efficient, it's nice not to have to nitpick: one of the bearings ordered was defective, after a phone call and an email with explanatory photos, they sent me a new bearing in the following days! Very very satisfied! Thank you

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Acheteur Vérifié

Published on 31/05/2017 à 20h33 following a purchase from 27/05/2017

Fast
Very well done package

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Acheteur Vérifié

Published on 31/05/2017 à 16h53 following a purchase from 27/05/2017

I think it would just be good to include the dimensions of the screws or other materials of this kind. That would be practical ;)

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Acheteur Vérifié

Published on 31/05/2017 à 14h48 following a purchase from 27/05/2017

If someone asks me what I think of hawaiisurf, I will tell them only positive things: retired sellers, availability of products, fast shipping in 24 hours. Very serious surf shop, I recommend!

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Acheteur Vérifié

Published on 31/05/2017 à 07h57 following a purchase from 26/05/2017

Order conforms to my expectations. Very fast delivery times. I am very satisfied with your services. Thank you

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Acheteur Vérifié

Published on 31/05/2017 à 06h38 following a purchase from 26/05/2017

Clear site presenting the items well with many choices
interesting quality/price ratio
delivery on time

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Acheteur Vérifié

Published on 30/05/2017 à 19h20 following a purchase from 26/05/2017

very good shop, highly recommendable

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Acheteur Vérifié

Published on 30/05/2017 à 15h08 following a purchase from 26/05/2017

Great

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Acheteur Vérifié

Published on 30/05/2017 à 08h52 following a purchase from 25/05/2017

Speed efficiency! Very satisfied!

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Acheteur Vérifié

Published on 29/05/2017 à 23h55 following a purchase from 24/05/2017

I didn't know if I had really paid

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Acheteur Vérifié

Published on 29/05/2017 à 19h13 following a purchase from 25/05/2017

Fast shipping and product conforms, I recommend!

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Acheteur Vérifié

Published on 29/05/2017 à 17h59 following a purchase from 14/05/2017

Very good site

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Acheteur Vérifié

Published on 29/05/2017 à 16h50 following a purchase from 18/05/2017

Reliable, in-store pickup shortly after the order was placed.
Friendly and helpful staff despite my multiple product exchanges.

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Acheteur Vérifié

Published on 29/05/2017 à 16h10 following a purchase from 21/05/2017

excellent site! no issues with deliveries and returns (just in case)!! I recommend

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Acheteur Vérifié

Published on 29/05/2017 à 14h14 following a purchase from 25/05/2017

received after 5 days and not 24h, probably due to the holiday Thursday

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Acheteur Vérifié

Published on 29/05/2017 à 12h20 following a purchase from 24/05/2017

Clear site
Delivery delayed by 3 days

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Acheteur Vérifié

Published on 29/05/2017 à 10h48 following a purchase from 24/05/2017

Fast and efficient

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Acheteur Vérifié

Published on 29/05/2017 à 09h23 following a purchase from 23/05/2017

Very fast delivery times (3 days). Perfect arrival. Perfect board!

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Acheteur Vérifié

Published on 29/05/2017 à 07h41 following a purchase from 23/05/2017

Clear and up-to-date site. No issues

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Acheteur Vérifié

Published on 29/05/2017 à 06h53 following a purchase from 21/05/2017

The basics...

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Acheteur Vérifié

Published on 28/05/2017 à 19h44 following a purchase from 23/05/2017

Perfect

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Acheteur Vérifié

Published on 28/05/2017 à 15h37 following a purchase from 24/05/2017

Perfect.

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Acheteur Vérifié

Published on 27/05/2017 à 12h05 following a purchase from 23/05/2017

Reactivity, speed, efficiency.

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Acheteur Vérifié

Published on 26/05/2017 à 21h18 following a purchase from 22/05/2017

nothing to say, perfect!

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Acheteur Vérifié

Published on 26/05/2017 à 02h27 following a purchase from 21/05/2017

Fast delivery, careful packaging and attractive price. Completely satisfied!

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Acheteur Vérifié

Published on 26/05/2017 à 00h03 following a purchase from 21/05/2017

Fast, careful. Great site

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Acheteur Vérifié

Published on 25/05/2017 à 22h12 following a purchase from 21/05/2017

Super good! Promo codes and package ordered on Sunday arrived on Wednesday!!!

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Acheteur Vérifié

Published on 25/05/2017 à 18h47 following a purchase from 21/05/2017

Clear site and quite a bit of stock. Next purchase without problem :)

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Acheteur Vérifié

Published on 25/05/2017 à 10h50 following a purchase from 20/05/2017

Very reliable site stock. Product conforms to the order. Very fast shipping and receipt of the item. Top packaging.

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Acheteur Vérifié

Published on 25/05/2017 à 09h56 following a purchase from 20/05/2017

Order conforms and received quickly. Highly recommend

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Acheteur Vérifié

Published on 25/05/2017 à 09h30 following a purchase from 19/05/2017

Fast shipping and very well packaged, perfect!

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