Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié

Published on 07/05/2017 à 03h56 following a purchase from 02/05/2017

SPOT ON MICHEL!

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Acheteur Vérifié

Published on 28/03/2017 à 09h39 following a purchase from 09/03/2017

Bad pickup point

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Response from HawaiiSurf Published on 13/04/2017

Hello miss,
We apologize for this incident, but please know that the management of pickup points is the responsibility of the carrier in the case of a delivery error.
When we modify the destination of an order, it is either because the pickup point no longer exists or it is likely to close for vacation within the next 10 days. Indeed, packages are stored at the pickup point for a maximum of 10 days, so the pickup point must be open for you to go there.
Therefore, we choose the closest pickup point for you, and if it is located at an unreasonable distance from your initial pickup point, we contact you to find an arrangement.
Did you receive the tracking of your order giving you the address of the new pickup point?
Best regards
Kevin
HAWAIISURF

Acheteur Vérifié

Published on 22/03/2017 à 20h33 following a purchase from 15/03/2017

Fast delivery, very satisfied!

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Acheteur Vérifié

Published on 20/03/2017 à 19h31 following a purchase from 13/03/2017

Very good site, fast, wide choice, responsive contacts.
I recommend!

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Acheteur Vérifié

Published on 20/03/2017 à 17h56 following a purchase from 13/03/2017

After several deliveries, no issues

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Acheteur Vérifié

Published on 20/03/2017 à 09h47 following a purchase from 15/03/2017

Order received as it should be, very good roller

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Acheteur Vérifié

Published on 20/03/2017 à 08h41 following a purchase from 14/03/2017

very good

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Acheteur Vérifié

Published on 20/03/2017 à 06h43 following a purchase from 15/03/2017

Very fast!

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Acheteur Vérifié

Published on 19/03/2017 à 21h50 following a purchase from 15/03/2017

First order. Fast delivery

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Acheteur Vérifié

Published on 19/03/2017 à 21h06 following a purchase from 14/03/2017

Good prices, very good shipping time. However, delivery to Belgium is quite expensive, I had to go through family in France to get free shipping.

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Acheteur Vérifié

Published on 19/03/2017 à 18h52 following a purchase from 15/03/2017

Fast, very good products, the only downside is a slight darkening on my white wheels, but otherwise perfect

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Acheteur Vérifié

Published on 19/03/2017 à 16h06 following a purchase from 15/03/2017

Spot on

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Acheteur Vérifié

Published on 19/03/2017 à 03h25 following a purchase from 09/03/2017

Very good site and very good advice from the sellers

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Acheteur Vérifié

Published on 18/03/2017 à 17h17 following a purchase from 14/03/2017

Received in less than 48h! Super pro and no shipping fees

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Acheteur Vérifié

Published on 18/03/2017 à 15h25 following a purchase from 14/03/2017

Clear and detailed site, thank you.

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Acheteur Vérifié

Published on 18/03/2017 à 14h01 following a purchase from 14/03/2017

Fast delivery. Careful package. Nothing to say.

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Acheteur Vérifié

Published on 18/03/2017 à 10h38 following a purchase from 11/03/2017

Fast delivery within the deadlines. Well-presented site with a wide choice of products.

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Acheteur Vérifié

Published on 18/03/2017 à 08h22 following a purchase from 14/03/2017

Ultra fast delivery.

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Acheteur Vérifié

Published on 17/03/2017 à 22h32 following a purchase from 13/03/2017

Fast delivery

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Acheteur Vérifié

Published on 17/03/2017 à 21h51 following a purchase from 13/03/2017

Very efficient and prompt delivery

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Acheteur Vérifié

Published on 17/03/2017 à 15h33 following a purchase from 09/03/2017

Reliable

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Acheteur Vérifié

Published on 17/03/2017 à 02h46 following a purchase from 11/03/2017

Order received on time and product corresponds to the order

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Acheteur Vérifié

Published on 16/03/2017 à 22h08 following a purchase from 12/03/2017

Good

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Acheteur Vérifié

Published on 16/03/2017 à 21h37 following a purchase from 12/03/2017

Perfect. Nothing to say about the delay and seriousness

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Acheteur Vérifié

Published on 16/03/2017 à 17h49 following a purchase from 10/03/2017

Good and fast. Thank you

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Acheteur Vérifié

Published on 16/03/2017 à 16h23 following a purchase from 10/03/2017

Perfect

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Acheteur Vérifié

Published on 16/03/2017 à 07h04 following a purchase from 12/03/2017

!!!!!

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Acheteur Vérifié

Published on 15/03/2017 à 20h40 following a purchase from 11/03/2017

Order received on time

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Acheteur Vérifié

Published on 15/03/2017 à 14h36 following a purchase from 11/03/2017

Very fast and professional

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Acheteur Vérifié

Published on 14/03/2017 à 23h05 following a purchase from 10/03/2017

Package arrived 4 days after the order as expected. Box not very well protected but no damage to the product, just the corners of the box a bit damaged. Nothing important. I recommend, serious, fast and efficient.

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Acheteur Vérifié

Published on 14/03/2017 à 21h09 following a purchase from 10/03/2017

Very good

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Acheteur Vérifié

Published on 14/03/2017 à 12h28 following a purchase from 09/03/2017

Clear and ergonomic site with good products

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Acheteur Vérifié

Published on 14/03/2017 à 11h26 following a purchase from 10/03/2017

Very fast delivery, perfect.

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Acheteur Vérifié

Published on 14/03/2017 à 11h07 following a purchase from 08/03/2017

Fast and careful delivery, thank you!

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Acheteur Vérifié

Published on 13/03/2017 à 23h57 following a purchase from 08/03/2017

Atom poison wheel top top!!

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Acheteur Vérifié

Published on 13/03/2017 à 21h14 following a purchase from 09/03/2017

Package received on time, very good prices. Package very well wrapped. I recommend without any problem.

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Acheteur Vérifié

Published on 13/03/2017 à 19h06 following a purchase from 09/03/2017

Cool for skating or sports type

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Acheteur Vérifié

Published on 13/03/2017 à 17h34 following a purchase from 07/03/2017

Very fast. No problem.

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Acheteur Vérifié

Published on 13/03/2017 à 16h53 following a purchase from 09/03/2017

fast delivery, great product!

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Acheteur Vérifié

Published on 13/03/2017 à 16h48 following a purchase from 08/03/2017

Good welcome and good advice over the phone.

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