Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2017
Very often discounted products especially in shoes very interesting because wear is quick. Fast shipping, board always well gripped. I often order from hawaiisurf quite a few items, one or two stickers would be nice. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2017
Very good site a lot of choice, fast delivery and on time, with good services.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2017
The management of my orders is perfect, as always. One of my favorite web shopping sites!
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Response from HawaiiSurf
Hello Sir,
We are happy to be able to satisfy you and thank you for your pleasant comment.
Best regards
Kevin
HAWAIISURF
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2017
Very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2017
Very good nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2017
perfect thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2017
Very good site, good sales
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2017
Everything went smoothly. Whether it was regarding the order itself, the account creation, entering my license, and the products! Order received quickly!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2017
great!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2017
no problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2017
Ordered immediately, delivered immediately!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2017
great products and a super competent team, special thanks to Romain.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2017
great products and a super competent team, special thanks to Romain.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2017
great products and a super competent team, special thanks to Romain.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2017
Advantageous price, fast shipping, no problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2017
I should give a bad rating to the carrier DPD who lost my package. The person who handled my problem was great, very empathetic and did everything to get me new wheels as quickly as possible. Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2017
clean
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2017
Promises kept on the product as well as on the delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2017
Wasn't there a discount before when we had a sliding sports license?
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Response from HawaiiSurf
Hello Madam, This discount for license holders is still current, you just need to enter your license number after clicking on the 'Access FFRS' tab located above the 'My Account' button at the top right of the website page. We hope this answer has been helpful to you. Best regards, Kevin HAWAIISURF
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2017
Practical and efficient. I easily found what I was looking for and with a good promo for snow shoes. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2017
Snowboard boots found in the right size, on sale (while they were unavailable at the resort) and delivered on time. Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2017
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2017
You are always well served at Hawaiisurf, they respond to emails quickly and share their good advice, if you call them you will see that they are true enthusiasts. In the case of my rollers, I don't go anywhere else but to Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2017
5/5 excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2017
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2017
As always, great service and quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2017
Fast and very advantageous prices!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2017
Appreciated follow-up.
Deadline respected
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2017
very well served on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2017
Deadlines respected, careful package, perfect product, what more could you ask for?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2017
Very good. A nice promotion on what I bought.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2017
Top nothing to say
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/01/2017
The prices are interesting
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Response from HawaiiSurf
Hello Sir,
Thank you for your comment, we apologize for the mix-up on your last order.
Best regards
Kevin
HAWAIISURF
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2017
Super fast and top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2017
before I used to go to the shop, today never disappointed by the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2017
Good products, quite a choice, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2017
A super pair of skates very comfortable on the foot, surprisingly light, I recommend them
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2017
Simple and effective.
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