Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié

Published on 07/02/2022 à 09h10 following a purchase from 31/01/2022

Great, I recommend, nice products and a top team.

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Acheteur Vérifié

Published on 06/02/2022 à 18h13 following a purchase from 25/01/2022

very serious

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Acheteur Vérifié

Published on 06/02/2022 à 14h35 following a purchase from 31/01/2022

Perfect

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Acheteur Vérifié

Published on 06/02/2022 à 05h09 following a purchase from 27/01/2022

I had to go to the shop twice; the first time it was closed Thursday morning during opening hours...

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Acheteur Vérifié

Published on 05/02/2022 à 22h49 following a purchase from 30/01/2022

Product as described, fast delivery. Perfect!

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Acheteur Vérifié

Published on 05/02/2022 à 15h08 following a purchase from 29/01/2022

Fast and efficient, nothing to complain about.

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Acheteur Vérifié

Published on 05/02/2022 à 11h36 following a purchase from 30/01/2022

Order received very quickly.

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Acheteur Vérifié

Published on 04/02/2022 à 16h45 following a purchase from 28/01/2022

Everything perfect

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Acheteur Vérifié

Published on 04/02/2022 à 15h29 following a purchase from 28/01/2022

Top service!

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Acheteur Vérifié

Published on 04/02/2022 à 13h50 following a purchase from 30/01/2022

Very fast delivery. Product of super quality with very nice colors, I highly recommend!

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Acheteur Vérifié

Published on 04/02/2022 à 09h07 following a purchase from 22/01/2022

Received on time but with an error on the delivery point, delivery partially compliant with the order, visual error on one of the products.

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Response from HawaiiSurf Published on 16/02/2022

Hello,
We are sorry that the carrier made a mistake on the delivery point, we will pass this information on to them. As for the visual error, if the product does not suit you, you can contact our customer service, who will be happy to proceed with an exchange or a refund of the product in question.
The entire Hawaiisurf team wishes you a good day

Acheteur Vérifié

Published on 03/02/2022 à 11h59 following a purchase from 20/01/2022

Delivery on the announced day, impeccable site!!

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Acheteur Vérifié

Published on 02/02/2022 à 15h14 following a purchase from 15/01/2022

Perfect

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Acheteur Vérifié

Published on 31/01/2022 à 18h35 following a purchase from 26/01/2022

Very good, order arrived quickly and good advice on the phone.

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Acheteur Vérifié

Published on 31/01/2022 à 18h13 following a purchase from 12/01/2022

Must-have shop, no problem ordering on the site!

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Acheteur Vérifié

Published on 31/01/2022 à 16h13 following a purchase from 06/01/2022

Hawaiisurf super pro and pleasant I recommend this site Guillaume

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Acheteur Vérifié

Published on 30/01/2022 à 23h42 following a purchase from 19/01/2022

Delivery on time, everything perfect!

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Acheteur Vérifié

Published on 30/01/2022 à 16h52 following a purchase from 25/01/2022

Thank you

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Acheteur Vérifié

Published on 30/01/2022 à 15h17 following a purchase from 23/01/2022

Excellent product and fast delivery

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Acheteur Vérifié

Published on 30/01/2022 à 12h19 following a purchase from 25/01/2022

So I am very satisfied however you put free Grip on the invoice but there was none in my package... that's why I didn't think it necessary to add one to the order basket, then finding a skate shop in Bastia to get a Grip... Impossible it doesn't exist.
Fortunately, Nathan came back from the mainland today and brought me one, otherwise I wouldn't be able to ride this afternoon!!
But thank you anyway for your gear it's great!!

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Acheteur Vérifié

Published on 30/01/2022 à 12h14 following a purchase from 22/01/2022

Hyper fast delivery time! Top!

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Acheteur Vérifié

Published on 30/01/2022 à 07h58 following a purchase from 19/01/2022

Fast delivery.

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Acheteur Vérifié

Published on 29/01/2022 à 22h02 following a purchase from 18/01/2022

Perfect

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Acheteur Vérifié

Published on 29/01/2022 à 17h16 following a purchase from 17/01/2022

FAST PERFECT

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Acheteur Vérifié

Published on 29/01/2022 à 16h10 following a purchase from 23/01/2022

Received quickly after ordering.

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Acheteur Vérifié

Published on 29/01/2022 à 14h59 following a purchase from 18/01/2022

So happy thank you!!

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Acheteur Vérifié

Published on 29/01/2022 à 13h55 following a purchase from 21/01/2022

Top from order to delivery

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Acheteur Vérifié

Published on 29/01/2022 à 13h37 following a purchase from 21/01/2022

Satisfied with my purchase I recommend

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Acheteur Vérifié

Published on 29/01/2022 à 13h07 following a purchase from 23/01/2022

Fast delivery and in accordance with the order, impeccable service.

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Acheteur Vérifié

Published on 29/01/2022 à 12h44 following a purchase from 22/01/2022

I don't speak French. I've ordered a Patagonia jacket. The price at that time was the best on the market. Also, I've found the color I like, an order placed on Sunday and jacket received next Friday (Italy). All went smooth and precise. So I recommend Hawaii surf.

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Acheteur Vérifié

Published on 28/01/2022 à 21h37 following a purchase from 27/11/2021

Delivery compliant and fast

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Acheteur Vérifié

Published on 28/01/2022 à 17h42 following a purchase from 21/01/2022

Regarding information by phone for a snowboard jacket, top nothing to say, staff attentive and very good advice.
The only complaint is the choice of carrier, package received thrown behind the gate while there was a person present knowing that it was supposed to be delivered against signature.

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Acheteur Vérifié

Published on 28/01/2022 à 14h06 following a purchase from 23/11/2021

Perfect.

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Acheteur Vérifié

Published on 28/01/2022 à 08h17 following a purchase from 18/01/2022

perfect

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Acheteur Vérifié

Published on 27/01/2022 à 19h23 following a purchase from 17/01/2022

Perfect!
Thank you!

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Acheteur Vérifié

Published on 26/01/2022 à 19h38 following a purchase from 15/01/2022

Fast and top quality

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Acheteur Vérifié

Published on 26/01/2022 à 19h00 following a purchase from 11/01/2022

I bought a Yow Arica Surfskate but due to a system error they realized it was not available, they notified me of the error by email asking if I wanted to be refunded or if I wanted to choose another model. I chose another model that would have cost 10€ more but they didn't ask me anything.
very nice
delivery from France to Italy in just 3 days
very good site very well done!!!

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Acheteur Vérifié

Published on 26/01/2022 à 14h19 following a purchase from 20/01/2022

Impeccable

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Acheteur Vérifié

Published on 26/01/2022 à 11h10 following a purchase from 15/01/2022

Fast...

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Acheteur Vérifié

Published on 25/01/2022 à 20h15 following a purchase from 13/01/2022

Fast delivery but if the product is not suitable, the return is at your expense!
Not great, I am disappointed

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