Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2021
Clear and easy site, fast delivery and careful packaging, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2021
Very satisfied with the service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2021
Easy, efficient and fast. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2021
Very comprehensive site, super fast delivery in 24h, very happy with my purchase! Nothing to complain about, I will surely order again on this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2021
Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2021
Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2021
I was received by a young man who was perfectly competent, who understood our expectations (beginner roller quad for my wife and a return for me) and took the time to advise us well. Same for longskates.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2021
Simple and fast order. :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2021
Top as every time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2021
Very good quality product. However, I was very disappointed with the delivery by GLS. I discovered my package thrown over my 2m high gate even though I had informed them on their site to leave it with my neighbor in case of absence. Fortunately, the material was fine but I find this behavior regrettable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2021
Always on top! I recommend without any problem
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/02/2021
The size of the item is too large despite checking the measurements in the reference table. Package reception disappointment: original box completely crushed as it was simply covered with a black plastic film. Waiting for approval for return. An ordering, fitting, and return service would be appropriate in the Paris 14 store when the desired items are not available in-store.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2021
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2021
Excellent. Bought on Tuesday, received on Friday. Hats off. Clear site, really top.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2021
Fast delivery, product very well protected during shipping. Trust and seriousness are present. Pure happiness. So surf without worries here
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2021
FAST AND EFFICIENT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2021
Very professional welcome..... a complete range for skate. My son is delighted
Long live Hawaii surf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2021
Excellent!!! A reference
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2021
In line with my expectations, quick delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2021
I have been a customer for over 20 years, of course back then it was not yet an internet site but a store full of passionate people and their advice.
When it was time to buy a skateboard for my 13-year-old daughter, I naturally thought of Hawaiisurf. A phone call with a knowledgeable contact later and I had all the elements to make the most coherent choice for the need.
My anonymous opinion is worth what it is worth, but I can only recommend this store.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2021
It's an excellent site and store, fast delivery, reliable, good service, I especially recommend the skate packs!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2021
Clear product descriptions. Great ease of navigation and purchase! Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2021
Great collaboration RVCA x Bruce Lee
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2021
Well-organized site, however, it lacks information on stock quantities.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2021
No.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2021
Super efficient and responsive surf shop! great choice of items and good price!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2021
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2021
waiting for delivery on date
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2021
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2021
Fleece conforms to that on the site. For a first purchase, I am convinced. A small downside for the delivery being a bit long (5 days)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2021
Ultra fast delivery: rollers ordered Monday evening, arrived Wednesday. Size 38 perfect, good quality. Wrist protections a bit loose.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2021
Super fast delivery, impeccable content, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2021
Order as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2021
Very fast shipping ordered Monday evening received Wednesday morning
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
Good...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
order placed without problems. fast delivery. thank you!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2021
Easy to order, I hope to be satisfied with the skateboard
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