Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié

Published on 07/10/2020 à 06h56 following a purchase from 27/09/2020

Very good parka except delivered without the fur around the hood... and still no news from customer service... but otherwise delivery and product top!

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Acheteur Vérifié

Published on 07/10/2020 à 03h06 following a purchase from 25/09/2020

Good

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Acheteur Vérifié

Published on 06/10/2020 à 15h21 following a purchase from 01/10/2020

Fast and product in perfect condition

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Acheteur Vérifié

Published on 06/10/2020 à 14h06 following a purchase from 30/09/2020

Very good compared to last time with GLS where I had to travel 30 km to pick up my package which was supposedly presented twice. I would have just liked to be informed of the delivery this time as there was no tracking number. But a nice surprise because I wasn't expecting the package before the end of the week

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Acheteur Vérifié

Published on 04/10/2020 à 15h05 following a purchase from 20/09/2020

Really practical and advantageous site

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Acheteur Vérifié

Published on 04/10/2020 à 09h20 following a purchase from 24/09/2020

Very serious site. The package was a bit rough and therefore the grip was a bit crushed.

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Acheteur Vérifié

Published on 03/10/2020 à 17h04 following a purchase from 24/09/2020

Fast shipping and well packaged.

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Acheteur Vérifié

Published on 03/10/2020 à 15h04 following a purchase from 25/09/2020

Fast delivery, very well packaged

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Acheteur Vérifié

Published on 03/10/2020 à 04h53 following a purchase from 24/09/2020

Very short delivery time and well-packaged product

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Acheteur Vérifié

Published on 02/10/2020 à 22h28 following a purchase from 23/09/2020

Everything is very good, perfect price

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Acheteur Vérifié

Published on 02/10/2020 à 17h33 following a purchase from 26/09/2020

Beautiful quality.

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Acheteur Vérifié

Published on 02/10/2020 à 16h59 following a purchase from 27/09/2020

perfect

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Acheteur Vérifié

Published on 02/10/2020 à 12h33 following a purchase from 26/09/2020

Very good

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Acheteur Vérifié

Published on 30/09/2020 à 11h14 following a purchase from 19/09/2020

Top notch

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Acheteur Vérifié

Published on 30/09/2020 à 07h30 following a purchase from 19/09/2020

Responsive and pleasant customer service

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Acheteur Vérifié

Published on 30/09/2020 à 07h09 following a purchase from 20/09/2020

Very good

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Acheteur Vérifié

Published on 29/09/2020 à 23h20 following a purchase from 20/09/2020

Satisfactory fast delivery

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Acheteur Vérifié

Published on 29/09/2020 à 23h03 following a purchase from 20/09/2020

very good quality/price ratio and efficient and fast delivery, nothing to say except that I highly recommend this store

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Acheteur Vérifié

Published on 29/09/2020 à 22h35 following a purchase from 20/09/2020

Article delivered in 3 days! Product conforms, hard to find at this price, well packaged. Perfect.

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Acheteur Vérifié

Published on 29/09/2020 à 20h23 following a purchase from 23/09/2020

Fast shipping, item conforms to the description. Nothing to report.

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Acheteur Vérifié

Published on 29/09/2020 à 17h49 following a purchase from 24/09/2020

Fast delivery, appreciated item. Thank you

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Acheteur Vérifié

Published on 29/09/2020 à 16h42 following a purchase from 24/09/2020

Fast and careful shipping.

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Acheteur Vérifié

Published on 28/09/2020 à 17h16 following a purchase from 23/09/2020

Very good.

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Acheteur Vérifié

Published on 28/09/2020 à 17h15 following a purchase from 23/09/2020

Nothing to report :-)

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Acheteur Vérifié

Published on 28/09/2020 à 14h50 following a purchase from 23/09/2020

Competitive price, fast delivery time

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Acheteur Vérifié

Published on 28/09/2020 à 13h18 following a purchase from 23/09/2020

I have not yet tried the items, but the speed of delivery is impressive

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Acheteur Vérifié

Published on 28/09/2020 à 11h40 following a purchase from 22/09/2020

Wide selection on the site. Easy order and fast shipping and receipt. Good description of the items. Lacks a size guide for each referenced brand.

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Acheteur Vérifié

Published on 28/09/2020 à 09h40 following a purchase from 20/09/2020

Order of a cruiser, well-informed article sheet, fast delivery to a relay point, article conforms to the order, very nice and of good quality, I recommend

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Acheteur Vérifié

Published on 28/09/2020 à 07h58 following a purchase from 22/09/2020

Fast, efficient, thank you!

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Acheteur Vérifié

Published on 27/09/2020 à 17h00 following a purchase from 22/09/2020

Fast shipping and competitive prices!

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Acheteur Vérifié

Published on 27/09/2020 à 15h44 following a purchase from 22/09/2020

Very good site, fast delivery and good products.

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Acheteur Vérifié

Published on 27/09/2020 à 13h47 following a purchase from 22/09/2020

Well, nothing to say it was quick.
Thank you.

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Acheteur Vérifié

Published on 27/09/2020 à 00h33 following a purchase from 21/09/2020

Top notch! Fast delivery

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Acheteur Vérifié

Published on 26/09/2020 à 21h57 following a purchase from 21/09/2020

fast

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Acheteur Vérifié

Published on 26/09/2020 à 19h01 following a purchase from 21/09/2020

Fast delivery in less than 48 hours. Product in very good condition and according to the order.

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Acheteur Vérifié

Published on 26/09/2020 à 16h00 following a purchase from 21/09/2020

Fast and efficient delivery

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Acheteur Vérifié

Published on 26/09/2020 à 12h59 following a purchase from 19/09/2020

I went to the store and received very good advice. I ordered on the site because my size was not available in the store, very fast delivery! Perfect!

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Acheteur Vérifié

Published on 26/09/2020 à 09h11 following a purchase from 15/09/2020

A few more photos of the boards (top view, concave...) would be a plus

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Acheteur Vérifié

Published on 25/09/2020 à 23h07 following a purchase from 19/09/2020

compliant products delivered on time

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Acheteur Vérifié

Published on 25/09/2020 à 15h36 following a purchase from 19/09/2020

Super fast delivery. Thank you!

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