Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3, 4 and 5 stars

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J
James Scott R.
Rating: 3 out of 5
following a purchase from 12/07/2025
Order delayed twice: first by Hawaiisurf, then by the carrier. Moreover, the product is not the right one.
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B
Benoît E.
Rating: 3 out of 5
following a purchase from 30/06/2025
Well-made site and easy to order, but significant delivery delay compared to what was announced (I couldn't enjoy my surf, my vacation ending...! :(
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C
Candice M.
Rating: 4 out of 5
following a purchase from 11/07/2025
Good quality and received quickly but tracking not very detailed
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E
Emeric L.
Rating: 5 out of 5
following a purchase from 01/07/2025
Easy to navigate site. Attractive prices. No issues with order/delivery. I recommend
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Jean Luc B.
Rating: 5 out of 5
following a purchase from 05/07/2025
A bit of a delay but good communication
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Alex M.
Rating: 5 out of 5
following a purchase from 09/07/2025
A very good site without problems.
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E
Enzo D.
Rating: 5 out of 5
following a purchase from 09/07/2025
Very good.
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Mathieu P.
Rating: 5 out of 5
following a purchase from 09/07/2025
Perfect thank you very much! Very fast delivery!
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Gilles H.
Rating: 5 out of 5
following a purchase from 04/07/2025
Clear site, satisfactory delivery, good value for money
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Enzo D.
Rating: 5 out of 5
following a purchase from 03/07/2025
Top!
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R
Rebecca R.
Rating: 4 out of 5
following a purchase from 02/07/2025
Delivery times a bit long but it's a minor detail.
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A
Angélique L.
Rating: 5 out of 5
following a purchase from 29/06/2025
Perfect! Product conforms and perfect size!
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Steve M.
Rating: 5 out of 5
following a purchase from 01/07/2025
Hello, the site is smooth, a wide choice with very attractive prices. I recommend your site without hesitation.
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A
Amel D.
Rating: 5 out of 5
following a purchase from 29/06/2025
Fast and secure shipping
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Gilles S.
Rating: 5 out of 5
following a purchase from 29/06/2025
Very satisfied with the order until delivery, product meets my expectations
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Gael H.
Rating: 5 out of 5
following a purchase from 19/06/2025
Nothing to report, I am waiting for the rollers that go with it
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A
Abigail L.
Rating: 4 out of 5
following a purchase from 26/06/2025
The parcel took a little longer to arrive than expected, but the product was at a great price and I was really happy with my order
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Geoffroy G.
Rating: 5 out of 5
following a purchase from 29/06/2025
All good
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Kousseila C.
Rating: 4 out of 5
following a purchase from 28/06/2025
Very satisfied
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Alexandre G.
Rating: 5 out of 5
following a purchase from 30/06/2025
Good products, easy to reach team, and surfboard well packaged at the time of delivery ;)
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C
Cecile R.
Rating: 5 out of 5
following a purchase from 26/06/2025
The item is of very good quality, the site is very pleasant. Delivery times respected. Everything was perfect
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Tartrais E.
Rating: 5 out of 5
following a purchase from 29/06/2025
Top, nothing to report
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Philippe V.
Rating: 5 out of 5
following a purchase from 27/06/2025
Nothing to say, received the package on time.
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Thibaut P.
Rating: 5 out of 5
following a purchase from 29/06/2025
Fast and efficient. Spare parts always available after 30 years
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James Scott R.
Rating: 5 out of 5
following a purchase from 28/06/2025
Easy to navigate site and lots of good prices and choices.
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N
Nizar L.
Rating: 5 out of 5
following a purchase from 28/06/2025
Impeccable
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R
Richard D.
Rating: 4 out of 5
following a purchase from 27/06/2025
GOOD INFORMATION
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M
Michel B.
Rating: 4 out of 5
following a purchase from 25/06/2025
GOOD
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P
Philippe K.
Rating: 5 out of 5
following a purchase from 19/06/2025
Well received in 10 days between order and delivery
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R
Roy F.
Rating: 4 out of 5
following a purchase from 26/06/2025
Impeccable!
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Tianhao H.
Rating: 5 out of 5
following a purchase from 26/06/2025
good
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T
Tianhao H.
Rating: 5 out of 5
following a purchase from 26/06/2025
good
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J
Jean-Philippe D.
Rating: 4 out of 5
following a purchase from 20/06/2025
Satisfied with the service from Hawaiisurf. For one more star, they should work with other carriers than DPD who are really the bottom of the basket in the profession
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C
Charlotte C.
Rating: 5 out of 5
following a purchase from 23/06/2025
Fast shipping
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Philippe G.
Rating: 5 out of 5
following a purchase from 17/06/2025
Very attentive and dedicated staff. Small bug on the delivery but independent of Hawaii surf. They made up for it well.
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Mickaël D.
Rating: 5 out of 5
following a purchase from 14/06/2025
Fast and satisfied!
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Nathalie V.
Rating: 4 out of 5
following a purchase from 22/06/2025
Item conforms to the description and arrived in good condition, correct packaging, fast shipping, good promotion but it's better to wait for sales.
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D
Dylan D.
Rating: 5 out of 5
following a purchase from 25/06/2025
Very good
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L
Lucas F.
Rating: 5 out of 5
following a purchase from 24/06/2025
Super very satisfied
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M
Morgan B.
Rating: 5 out of 5
following a purchase from 19/06/2025
Super service. Commercial offer in addition to sales.
Fast delivery.
Top!
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