Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3 and 5 stars

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Acheteur Vérifié

Published on 15/04/2019 à 17h54 following a purchase from 11/04/2019

I went directly to the store to try the skates, and I was right :)
The sellers are great and give good advice!
I recommend

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Acheteur Vérifié

Published on 15/04/2019 à 15h24 following a purchase from 11/04/2019

Very professional staff who give valuable advice.

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Acheteur Vérifié

Published on 15/04/2019 à 12h50 following a purchase from 13/04/2019

Always a great team and good advice.
The seller took the time needed despite our hesitations and guided us towards a very satisfactory technical solution.

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Acheteur Vérifié

Published on 14/04/2019 à 23h13 following a purchase from 11/04/2019

The service is impeccable
Fast delivery and thus double joy for the ride

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Acheteur Vérifié

Published on 14/04/2019 à 22h54 following a purchase from 10/04/2019

Very effective...in 2 days, I received my package in accordance with my order...

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Acheteur Vérifié

Published on 14/04/2019 à 22h20 following a purchase from 10/04/2019

Effective, fast and simple

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Acheteur Vérifié

Published on 14/04/2019 à 22h17 following a purchase from 09/04/2019

No problem, product as described and fast delivery

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Acheteur Vérifié

Published on 14/04/2019 à 20h04 following a purchase from 04/04/2019

The site is quite complete, too bad there are very few reviews from customers to get an idea. But overall, the site is quite intuitive, and you can easily find what you're looking for. However, there are some bugs, for example, searching for a 110 mm LED wheel is a bit complicated since the 110 mm criterion does not appear in the search criteria list. Also, to find roller bearings online, you have to check other skates like the quad roller, even if the bearings are quite universal.

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Acheteur Vérifié

Published on 14/04/2019 à 17h53 following a purchase from 06/04/2019

ROLLERS ORDERED ON SATURDAY, SHIPPED ON TUESDAY AND ARRIVED AT DESTINATION ON WEDNESDAY MORNING: NICKEL, I THINK WE CAN'T DO BETTER!

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Acheteur Vérifié

Published on 13/04/2019 à 22h33 following a purchase from 07/04/2019

Excellent service

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Acheteur Vérifié

Published on 13/04/2019 à 21h51 following a purchase from 07/04/2019

Fast shipping and good promo
Thank you

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Acheteur Vérifié

Published on 13/04/2019 à 21h48 following a purchase from 07/04/2019

Top !!!
It waxes !!!

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Acheteur Vérifié

Published on 13/04/2019 à 21h29 following a purchase from 07/04/2019

Serious, fast

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Acheteur Vérifié

Published on 13/04/2019 à 13h23 following a purchase from 25/03/2019

Order received quickly within the expected time.

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Acheteur Vérifié

Published on 12/04/2019 à 17h41 following a purchase from 07/04/2019

Fast delivery. satisfaction on an order.

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Acheteur Vérifié

Published on 12/04/2019 à 17h09 following a purchase from 06/04/2019

Product conforms and fast shipping

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Acheteur Vérifié

Published on 12/04/2019 à 13h57 following a purchase from 09/04/2019

very attentive advisors who give good advice; order received very quickly and in line with my expectations.

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Acheteur Vérifié

Published on 12/04/2019 à 12h59 following a purchase from 10/04/2019

Honestly great, every time we need advice whether it's about skate practice or maintenance, it's perfect every time, great advice! Honestly, I highly recommend it, best skate shop

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Acheteur Vérifié

Published on 12/04/2019 à 12h45 following a purchase from 10/04/2019

Fast delivery, unfortunately it's quite expensive for delivery to a pickup point, I am satisfied

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Acheteur Vérifié

Published on 11/04/2019 à 22h34 following a purchase from 08/04/2019

very good Parisian skate shop

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Acheteur Vérifié

Published on 11/04/2019 à 15h24 following a purchase from 08/04/2019

Quality products, fast and careful delivery.

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Acheteur Vérifié

Published on 11/04/2019 à 15h23 following a purchase from 08/04/2019

quick receipt of the package thank you

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Acheteur Vérifié

Published on 11/04/2019 à 15h05 following a purchase from 08/04/2019

High delivery costs. Delay ok. Website ok

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Acheteur Vérifié

Published on 11/04/2019 à 14h58 following a purchase from 06/04/2019

Pleasant and complete

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Acheteur Vérifié

Published on 11/04/2019 à 14h34 following a purchase from 06/04/2019

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Acheteur Vérifié

Published on 11/04/2019 à 14h05 following a purchase from 07/04/2019

Super fast delivery

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Acheteur Vérifié

Published on 11/04/2019 à 13h55 following a purchase from 08/04/2019

attentive staff, good product that meets my expectations. Thank you

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Acheteur Vérifié

Published on 11/04/2019 à 13h50 following a purchase from 07/04/2019

Convenient when the local shop can no longer help us

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Acheteur Vérifié

Published on 11/04/2019 à 13h44 following a purchase from 07/04/2019

Fast and efficient

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Acheteur Vérifié

Published on 11/04/2019 à 13h39 following a purchase from 04/04/2019

Yes.

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Acheteur Vérifié

Published on 11/04/2019 à 13h35 following a purchase from 08/04/2019

Order placed via Amazon. Processing and delivery VERY fast. Thank you!

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Acheteur Vérifié

Published on 11/04/2019 à 13h29 following a purchase from 05/04/2019

Very good customer service on the phone for advice.

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Acheteur Vérifié

Published on 11/04/2019 à 13h21 following a purchase from 09/04/2019

They have the equipment, the know-how and the willingness. Which is quite rare. Undoubtedly and by far the best store/website in Île-de-France.

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Acheteur Vérifié

Published on 10/04/2019 à 16h58 following a purchase from 03/04/2019

Top service

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Acheteur Vérifié

Published on 10/04/2019 à 14h31 following a purchase from 03/04/2019

Fast, efficient!

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Acheteur Vérifié

Published on 10/04/2019 à 11h59 following a purchase from 06/04/2019

Always nice and good advice

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Acheteur Vérifié

Published on 10/04/2019 à 11h17 following a purchase from 04/04/2019

Good price and very fast delivery

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Acheteur Vérifié

Published on 09/04/2019 à 16h50 following a purchase from 03/04/2019

Serious shop where I have been supplying myself for over 20 years.

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Acheteur Vérifié

Published on 09/04/2019 à 00h49 following a purchase from 31/03/2019

Perfect, fast, efficient, very satisfied!

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Acheteur Vérifié

Published on 08/04/2019 à 22h41 following a purchase from 04/04/2019

Perfect sales service, thanks to Claude. The order arrived in less than 24 hours.

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