Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3 and 5 stars

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Acheteur Vérifié

Published on 01/04/2019 à 18h25 following a purchase from 30/03/2019

Great site

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Acheteur Vérifié

Published on 01/04/2019 à 17h55 following a purchase from 23/03/2019

Fast shipping and neat packaging, but no tracking during shipping. I randomly went to the relay point suspecting it should have arrived since the few days I ordered. I find the site average since it was redone. It's pretty, but full of bugs, especially in keyword searches. And there was no tracking, too bad.

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Acheteur Vérifié

Published on 01/04/2019 à 17h06 following a purchase from 24/03/2019

Very serious and fast site.

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Acheteur Vérifié

Published on 01/04/2019 à 15h27 following a purchase from 27/03/2019

Very good!

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Acheteur Vérifié

Published on 01/04/2019 à 14h02 following a purchase from 29/03/2019

First order placed.
The package has not yet been delivered.
This is therefore just a temporary review.

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Acheteur Vérifié

Published on 01/04/2019 à 13h08 following a purchase from 25/03/2019

Professional seller and on time!

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Acheteur Vérifié

Published on 01/04/2019 à 11h30 following a purchase from 15/03/2019

Efficiency, speed, I recommend.

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Acheteur Vérifié

Published on 01/04/2019 à 10h00 following a purchase from 26/03/2019

Always practical.

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Acheteur Vérifié

Published on 01/04/2019 à 09h59 following a purchase from 23/03/2019

Simple
Good product and good price!

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Acheteur Vérifié

Published on 01/04/2019 à 09h43 following a purchase from 23/03/2019

Reactive!!
Order shipped quickly!!
Thank you

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Acheteur Vérifié

Published on 01/04/2019 à 09h42 following a purchase from 27/03/2019

An independent and huge shop!! Competent sellers and an efficient site!! The temple of sliding at the service of riders.

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Acheteur Vérifié

Published on 31/03/2019 à 22h03 following a purchase from 25/03/2019

No problem, order as expected, fast delivery.

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Acheteur Vérifié

Published on 31/03/2019 à 21h56 following a purchase from 20/03/2019

Serious and available.

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Acheteur Vérifié

Published on 31/03/2019 à 18h25 following a purchase from 28/03/2019

MAGICAL! ordered on 03/28/19, received on 03/29/19 instead of 04/02/19 as planned... They really do not respect deadlines! LOL. A BIG THANK YOU to the whole team and long life to H.S. PEACE V.

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Acheteur Vérifié

Published on 31/03/2019 à 10h16 following a purchase from 24/03/2019

Very fast delivery; product as described.

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Acheteur Vérifié

Published on 31/03/2019 à 04h38 following a purchase from 27/03/2019

Perfect

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Acheteur Vérifié

Published on 30/03/2019 à 22h56 following a purchase from 25/03/2019

Professional and responsive. Interesting prices.

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Acheteur Vérifié

Published on 30/03/2019 à 19h14 following a purchase from 27/03/2019

As expected and fast

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Acheteur Vérifié

Published on 30/03/2019 à 16h29 following a purchase from 27/03/2019

Fast shipping, item as described!

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Acheteur Vérifié

Published on 30/03/2019 à 13h27 following a purchase from 24/03/2019

I am very satisfied with my order.

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Acheteur Vérifié

Published on 30/03/2019 à 07h40 following a purchase from 23/03/2019

Perfect shipping time, product as described. The carrier never notified me of the package drop-off at the pickup point. Order placed on March 23, package delivered on the 27th. Picked up on the 29th.

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Acheteur Vérifié

Published on 29/03/2019 à 23h02 following a purchase from 27/03/2019

Kindness, professionalism, availability and very good advice. I recommend without hesitation.
A big thank you to their entire team, especially Claude.

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Acheteur Vérifié

Published on 29/03/2019 à 16h36 following a purchase from 20/03/2019

Very good!

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Acheteur Vérifié

Published on 29/03/2019 à 14h11 following a purchase from 26/03/2019

Shipping the same day, delivered the next day at no extra cost. Products as described.

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Acheteur Vérifié

Published on 29/03/2019 à 13h26 following a purchase from 27/03/2019

Simple, nice site and cheaper than other sites.

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Acheteur Vérifié

Published on 29/03/2019 à 13h24 following a purchase from 26/03/2019

Fast delivery and product as ordered.

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Acheteur Vérifié

Published on 29/03/2019 à 13h23 following a purchase from 24/03/2019

Very good advice over the phone, well-made site, order placed without any issues. Perfect!!

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Acheteur Vérifié

Published on 29/03/2019 à 13h18 following a purchase from 25/03/2019

The order went very well, maybe a confirmation email of delivery at the relay point but otherwise perfect!

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Acheteur Vérifié

Published on 28/03/2019 à 22h19 following a purchase from 21/03/2019

The site is convenient and there is a lot of choice, especially in sizes.

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Acheteur Vérifié

Published on 28/03/2019 à 18h12 following a purchase from 22/03/2019

Always good advice, I recommend with my eyes closed.

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Acheteur Vérifié

Published on 28/03/2019 à 16h27 following a purchase from 24/03/2019

TOP THANK YOU VERY MUCH!!!

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Acheteur Vérifié

Published on 28/03/2019 à 15h52 following a purchase from 26/03/2019

Quality of service and choice.

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Acheteur Vérifié

Published on 28/03/2019 à 15h48 following a purchase from 26/03/2019

Very pleased! Top top top

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Acheteur Vérifié

Published on 28/03/2019 à 10h35 following a purchase from 23/03/2019

The site is good, but as a beginner, I went directly to the store. So the 5 stars are for the welcome and advice from the seller. I was also able to try different longboards. Top notch.

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Acheteur Vérifié

Published on 28/03/2019 à 07h39 following a purchase from 23/03/2019

Real good promotions available both on the site and in the store.

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Acheteur Vérifié

Published on 27/03/2019 à 14h13 following a purchase from 20/03/2019

Perfect transaction

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Acheteur Vérifié

Published on 25/03/2019 à 23h41 following a purchase from 21/03/2019

The site is perfect, I love it, but Chronopost is less so... they left a notice because they couldn't take the elevator to go upstairs (they didn't bother to ring the intercom), so I paid €10 for fast delivery to receive it 3 days after the order at a pickup point...

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Acheteur Vérifié

Published on 25/03/2019 à 23h34 following a purchase from 21/03/2019

Great choice, punctual.

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Acheteur Vérifié

Published on 25/03/2019 à 18h27 following a purchase from 23/03/2019

Very good welcome and good advice.

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Acheteur Vérifié

Published on 25/03/2019 à 13h53 following a purchase from 23/03/2019

Hyper professional advice without pushing to buy the most expensive products.
Next time I need to change my board, I'll go back to Hawaii Surf!

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