Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 177 published reviews
5 8 364 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2019
Very good!!! I didn't know this site and I did well to order from it. I was looking for a pair of Nike SB size 42.5 that I couldn't find anywhere and I finally managed to find it on this site, so that's great, plus delivery in 48 hours to a pickup point. What more could you ask for?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2019
Great deals to grab!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2019
Great deals to grab!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2019
Order sent and received in record time!
Product completely conforms to what I selected on the site, it's really perfect.
Thank you to them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2019
Order sent and received in record time! Product completely in line with what I selected on the site, it's really perfect.
Thank you to them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2019
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2019
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2019
Very good as a site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2019
Very good site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2019
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2019
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2019
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2019
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2019
Delivery time perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2019
Delivery time perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2019
Product conforms, prices among the lowest and especially impressive responsiveness. Order placed in the evening and received in less than 48 hours BRAVO It's perfect for latecomers like me.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2019
Product as described, prices among the lowest and especially impressive responsiveness. Order placed in the evening and received in less than 48 hours, BRAVO It's perfect for latecomers like me
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2019
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2019
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2019
Super !! Fast and small gift, ski socks, from the same brand as the jacket ordered !! Excellent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2019
Super!! Fast and a small gift, ski socks, from the same brand as the jacket ordered!! Excellent.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/01/2019
GOOD!!!, but expensive, the delivery costs! (let's say that the delivery costs me 4 times the price of the item..!)
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Response from HawaiiSurf
Hello,
Unfortunately, the delivery rates are fixed (for Belgium as for France) and it is true that for just a spare part it may seem disproportionate..
We remain an independent shop and do not have the physical means (weighing each reference) and technical means (developing/integrating a solution on the site) to adjust delivery costs based on the theoretical weight of one or more items in an order, for the moment.
Without pushing for personal consumption, the 'good plan' in this case would be to group an order with other riders to take advantage of interesting rates on other wear parts (wheels, plates, etc.) by sharing the delivery.
Best regards
Romain
HAWAIISURF
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/01/2019
GOOD!!!, but expensive, the shipping costs! (let's say that the shipping costs me 4 times the price of the part..!)
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Response from HawaiiSurf
Hello, Unfortunately, the shipping rates are fixed (for Belgium as for France) and it is true that for just one spare part it may seem disproportionate.. We remain an independent shop and do not have the physical means (weighing each reference) and technical means (developing/integrating a solution on the site) to adjust shipping costs based on the theoretical weight of one or more items in an order, for now. Without pushing for personal consumption, the 'good plan' in this case would be to group an order with other riders to take advantage of interesting rates on other wear parts (wheels, plates, etc.) by sharing the shipping. Best regards Romain HAWAIISURF
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2019
Serious - Pro a safe value of Glisse!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2019
Serious - Pro a safe bet for Gliding!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2019
Very pro
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2019
Very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2019
Good site! I received my package a day before the expected date!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2019
Good site! I received my package a day before the expected date!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2019
Interesting
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2019
Interesting
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2019
Fast, excellent product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2019
Fast, excellent product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2019
Very visual and pleasant site.
Quick response via Messenger.
Friendly seller and relevant on the technicality of the products
They are very good advice, I highly recommend.
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