Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2018
excellent. professional team
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2018
Simple and fast
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2018
Very good just if possible a better responsiveness for the delivery tracking.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2018
Sihop is great!
Great products, respect for delivery times and very pleasant customer service.
I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2018
-
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2018
Very good, no issues. Product received quickly, it matches the description perfectly.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2018
Package very well packaged and delivered very quickly.
Very satisfied with my order and I thank Hawaï surf and its team.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2018
perfect, thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2018
Great
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2018
top as usual
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2018
good price and fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2018
Very fast delivery, roller in perfect condition and well packaged.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2018
Very good online site, pleasant phone contact and well-priced products, reliable and fast shipping.
I recommend this brand without any problem.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2018
Fast and product matching exactly what I was looking for
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2018
Excellent seller thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2018
Very good, I recommend!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2018
Serious site. Fast delivery and perfect product all for a super competitive price.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/08/2018
I received an email about the arrival of my package, and it arrived in perfect condition. However, the delivery times were absolutely not respected. I was supposed to receive it on Wednesday, August 15 or Thursday, August 16, but I only received it yesterday, Monday, August 20. The delay doubled and I don't find that normal.
Translated reviews
Response from HawaiiSurf
Hello, As indicated (on the site, Facebook, and social networks) when placing the order, we were closed from the 11th to the 15th and the orders placed in the meantime were received on August 16 and could only be processed at that time as indicated. That's why the package arrived on Monday 20/08, within 48 working hours after our reopening on 16/08. Best regards, Romain, HAWAIISURF
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2018
Perfect regarding the order, delivery, and follow-up with personalized response. The only thing is that the product price was higher than the competition, but I chose a brand that I trusted. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2018
Simple, fast, and efficient
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2018
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2018
-
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2018
Fast service, very well packaged, product in perfect condition. Everything is top!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2018
Very serious. Fast. Careful packaging. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2018
Very fast, even in August!!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/08/2018
good products
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2018
FAST AND COMPLIANT DELIVERY
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2018
Order compliant and processed very quickly, I am very happy with the delivery times, top-notch.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2018
2nd order placed on Hawaiisurf and always delighted with the speed of order processing.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2018
very fast, very interesting price, perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2018
I received my package very quickly and complete. Very satisfied.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2018
It's a store I didn't know. My son who often searches the internet found it and told me about it right away because it's not easy for him who loves urban sliding sports to find a pair of skates in size 47. He is very tall for 17 and a half (1.86 m). Anyway, he is happy with these skates.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2018
Fast shipping......product meets my expectations....thank you Hawaii Surf
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2018
Nothing to report, fast delivery and product as described.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2018
Competitive price, ultra-fast delivery times.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/07/2018
Next day delivery is promised for any order placed before 2 PM.....I ordered my rollers on Thursday at 11 AM....I should have received them on Friday....I needed them for the weekend. The rollers finally arrived on Tuesday. Additionally, the white plastic part of the rollers is yellowed :(
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2018
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2018
Top timing!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2018
Fast, efficient, and super price (pair of skis at -50% in summer). Awesome!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2018
Very fast and professional!
Translated reviews
We use cookies for audience measurement and improving user experience.