Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3 and 5 stars

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Acheteur Vérifié

Published on 29/03/2018 à 20h58 following a purchase from 25/03/2018

Very good

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Acheteur Vérifié

Published on 29/03/2018 à 20h42 following a purchase from 25/03/2018

fast and careful shipping

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Acheteur Vérifié

Published on 27/03/2018 à 18h47 following a purchase from 20/03/2018

Item as described, well packaged, delivered on time.

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Acheteur Vérifié

Published on 27/03/2018 à 16h28 following a purchase from 08/03/2018

Package received on the indicated date and perfectly matching the site's description.

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Acheteur Vérifié

Published on 27/03/2018 à 12h02 following a purchase from 22/03/2018

Nothing to report, top

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Acheteur Vérifié

Published on 27/03/2018 à 11h01 following a purchase from 21/03/2018

great SEba

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Acheteur Vérifié

Published on 27/03/2018 à 09h34 following a purchase from 22/03/2018

Very clear site. Telephone service available for additional information.

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Acheteur Vérifié

Published on 26/03/2018 à 22h11 following a purchase from 18/03/2018

Well packaged - Fast - No errors
Successful purchase :)

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Acheteur Vérifié

Published on 26/03/2018 à 09h42 following a purchase from 03/03/2018

Very responsive for delivery. I had ordered the wrong size, quick and helpful response from customer service. Exchange without issues. Very satisfied.

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Acheteur Vérifié

Published on 26/03/2018 à 06h42 following a purchase from 18/03/2018

Delivery time correct but upon delivery, the box had 2 big holes and a truck was sticking out of the box!! There should have been more protection like bubble wrap or something else because the 2 trucks were just covered with plastic packaging and must have been well mishandled....Fortunately, upon unpacking, no issues.

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Acheteur Vérifié

Published on 25/03/2018 à 19h02 following a purchase from 21/03/2018

Very fast delivery

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Acheteur Vérifié

Published on 25/03/2018 à 17h08 following a purchase from 21/03/2018

good, sale prices change very quickly, and vary from one size to another

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Acheteur Vérifié

Published on 24/03/2018 à 17h26 following a purchase from 20/03/2018

very fast delivery even in the provinces. very good communication to notify by SMS of the order's availability at the pickup point.

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Acheteur Vérifié

Published on 24/03/2018 à 10h37 following a purchase from 14/03/2018

Product conforms to my order, delivery within the deadlines. Very satisfied with my purchase.

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Acheteur Vérifié

Published on 24/03/2018 à 06h22 following a purchase from 19/03/2018

Super efficient

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Acheteur Vérifié

Published on 23/03/2018 à 20h54 following a purchase from 19/03/2018

Super quick delivery & great value

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Acheteur Vérifié

Published on 23/03/2018 à 18h16 following a purchase from 19/03/2018

delivery speed

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Acheteur Vérifié

Published on 23/03/2018 à 13h17 following a purchase from 15/03/2018

Good

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Acheteur Vérifié

Published on 23/03/2018 à 11h13 following a purchase from 13/03/2018

Hello,
Relevant and adapted telephone advice prior to purchase. Fast delivery, secured package. Nothing to complain about, top notch!
Thank you.

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Acheteur Vérifié

Published on 23/03/2018 à 09h05 following a purchase from 19/03/2018

Very good

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Acheteur Vérifié

Published on 23/03/2018 à 04h07 following a purchase from 19/03/2018

Fast, clean and excellent site with detailed view on the boards

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Acheteur Vérifié

Published on 22/03/2018 à 21h35 following a purchase from 18/03/2018

Carefully packaged and delivered quickly. Thank you.

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Acheteur Vérifié

Published on 22/03/2018 à 13h45 following a purchase from 16/03/2018

Assembly and shipping impeccable.

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Acheteur Vérifié

Published on 22/03/2018 à 05h41 following a purchase from 17/03/2018

Very satisfied with my order, and the delivery times were properly taken into account.

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Acheteur Vérifié

Published on 21/03/2018 à 17h51 following a purchase from 17/03/2018

Excellent!!!

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Acheteur Vérifié

Published on 21/03/2018 à 10h02 following a purchase from 17/03/2018

very good service and fast

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Acheteur Vérifié

Published on 21/03/2018 à 09h03 following a purchase from 14/03/2018

Order received quickly at the relay point.

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Acheteur Vérifié

Published on 20/03/2018 à 17h30 following a purchase from 16/03/2018

Nothing to say about the delivery. However, it is difficult, if not very difficult, to communicate with you. I had requested a modification on the order, which was not taken into account, nor any comment. I sent a comment upon receipt, without any news as well. So I will have a skateboard that is not the one of my dreams and will have to modify it later, too bad,

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Acheteur Vérifié

Published on 20/03/2018 à 14h30 following a purchase from 15/03/2018

Very professional and very accessible site
Responds and gives very precise advice by email or phone
Difficult to find better

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Acheteur Vérifié

Published on 20/03/2018 à 11h30 following a purchase from 16/03/2018

Interesting products

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Acheteur Vérifié

Published on 20/03/2018 à 11h09 following a purchase from 15/03/2018

Very well-designed site, you can quickly find what you're looking for

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Acheteur Vérifié

Published on 19/03/2018 à 15h51 following a purchase from 15/03/2018

very good

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Acheteur Vérifié

Published on 19/03/2018 à 15h37 following a purchase from 13/03/2018

order processing and delivery time very fast

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Acheteur Vérifié

Published on 19/03/2018 à 02h12 following a purchase from 13/03/2018

Always on top

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Acheteur Vérifié

Published on 18/03/2018 à 15h00 following a purchase from 13/03/2018

Super top
delivery on time
Very satisfactory material

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Acheteur Vérifié

Published on 17/03/2018 à 20h54 following a purchase from 25/02/2018

5/5 nothing to complain about.

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Acheteur Vérifié

Published on 17/03/2018 à 17h57 following a purchase from 13/03/2018

Everything went very well. I recommend.

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Acheteur Vérifié

Published on 17/03/2018 à 13h53 following a purchase from 13/03/2018

Fast and efficient

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Acheteur Vérifié

Published on 17/03/2018 à 12h34 following a purchase from 10/03/2018

Fast delivery and in accordance with the announced date

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Acheteur Vérifié

Published on 17/03/2018 à 10h26 following a purchase from 12/03/2018

Quick order and receipt.
Attention, you just sent me a size 26.5 box for size 28 shoes, it was misleading, but the shoe size is indeed correct

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